Customer Ratings & Reviews
- Model:
- G16CHR-I7KF4070SVR
- SKU:
- 6572408
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the ROG Gaming Desktop for its strong performance, powerful NVIDIA RTX 4070-SUPER GPU, and ample 32GB of DD5 RAM, allowing for fast speeds while maintaining minimal fan noise. Many find the desktop reasonably priced given its specifications. However, some customers have reported issues with the audio and limited storage capacity expansion.
This summary was generated by AI based on customer reviews.
Good, sometimes freeze
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast enough, sometimes freeze for about 30-45 sec when I play games or using some programs. Temp is about 80-90 F when used.
I would recommend this to a friendGreat PC so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great jump up from my RTX3060. Worth it to upgrade from my 3yr old Tower.
I would recommend this to a friendASUS- ROG
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!! Easy set up! Quality Gaming Desktop! My son is a happy gamer :)
I would recommend this to a friendWorth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is totally worth it. I love the build quality and colors..
I would recommend this to a friendGreat Gaming PC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming PC for money, paired it with a alienware aw2724dm monitor.
I would recommend this to a friendThe perfect gaming pc for avid gamers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done always, the right gaming pc for any avid gamer
I would recommend this to a friendpC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product love the color and quality. Best PC ever
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming pc. Runs everything in 4k easily 60fps at ultra settings on everything
I would recommend this to a friendYESS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ITS THAT GOOD BEST THING I EVER GOT GO GET YOURS TODAY
I would recommend this to a friendDope
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m satisfied, works smoothly, and has lots of memory. No complaints here.
I would recommend this to a friendNew computer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, light weight but good quality! Huge upgrade from my 1060!
I would recommend this to a friendGaming pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Pc out the box no need to upgrade any time soon
I would recommend this to a friendGood for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little disappointed to se a B760 in it, but not a bad machine at all.
I would recommend this to a friendawesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best pc built to upcomed with very good looking pc and beautiful
I would recommend this to a friendHad to pick this one as original pc broke <24hrs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as fast as the original CyberPowerPC - Gamer Supreme Gaming Desktop - Intel Core i9-14900KF - 64GB Memory - NVIDIA GeForce RTX 4070 Ti SUPER 16GB - 2TB SSD but Also not equivalent.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Belinda F,
Thank you for sharing your comments regarding the Gaming Desktop PC. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408029738-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
DO NOT BUY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely atrocious experience. Id waited years to get a gaming PC and finally pulled the trigger. First up, no integrated graphics. So being a noob I didn't know I needed to use the HDMI outlet on the gfx card. THREE best buy tech support guys didnt either. I obviously wasnt getting a picture with the integrated gfx outlets at the top. 3 different tech guys told me take it back for a replacement. I drive 1.5 hours to the only Best Buy with it in stock, and the guy says 'were you using the graphics card HDMI?' So I did and it worked. 3 hour round trip wasted. Then it worked fine for a day, beautifully in fact. Then I turn it on 2 days later, today, and can't get audio to work. Whatever teoubleshooting steps you may be thinking, I tried it. I troubleshot this issue for 4 hours, tried multiple audio sources, and even got BB tech support to remote into my computer and run diagnostics and try to fix. No fix. They said to bring it in. In addition, this thing WILL NOT detect an Xbox Series X controller via bluetooth, no the Arctis Nova Pro headphones, nor the Sony WH1000XM5 headphones. Faulty bluetooth adapter maybe? At any rate this has been the worst tech experience I've had in my 41 years. I will just stick to console gaming. Ive never had any issues at all with a PS5, series x, or Steam Deck. Do not recommend.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JamesA,
Thank you for your feedback.
We do understand your disappointment and the inconvenience this may have caused if you are having issues with the PC. The Intel Core i7-14700KF doesn't have an integrated GPU, as a result, the video ports on the motherboard will not work, the monitor needs to be connected to the Nvidia GeForce RTX 4070 video connectors. Regarding the issue with the Bluetooth controller, check if Windows and the Bluetooth driver are up to date. Updates for this PC are available for download at: https://rog.asus.com/us/desktops/mid-tower/rog-strix-g16chr/helpdesk_download/ . Additionally, check if Bluetooth devices are working properly and paired successfully with the PC inside Windows Settings. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. If you need further assistance with the PC, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
At my last attempt with Best Buy and Asus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an open box that was supposedly verified by Best Buy, but sure enough, it won't connect to the monitors. I take it back and after some time, they come out with a replacement. Maybe my fault for assuming it would be tested prior to but this one, while it turns on, it doesn't get power to the mouse and keyboard nor does it get any signal from my TVs or monitors, the same ones that work fine with my laptops, Xboxes, and other PC. Fine. I'm going to drive my 4th hour to Best Buy this weekend and attempt to have them see what the issue is, if not replace and CHECK BEFOREHAND before I walk out the door. Otherwise, if they can't help me I'm swearing off Best Buy and ASUS.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tyler A,
Please accept our sincere apologies for the issues you have encountered with this desktop model and the inconvenience caused. This is not the quality of products we aim to provide. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our Product Team for review.
We understand that you will be visiting the place of purchase and we hope that you can return the device and receive a functional replacement.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2405026005-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
A Horrible Experience and a Broken Computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this gaming desktop from the store of Veterans Memorial Blvd in Metairie, LA. I brought it home, hooked everything up, and it didn't work. Kept getting "No Signal. Is it on?" between a few new monitors and televisions. Tried two different HDMI cables. The first person I spoke to with Geek Squad refused to answer any of my questions and told me to call the store. The store instantly said that it's a Geek Squad Problem. About 6 or 7 reps later, I just decided to return it and never buy PC's from Best Buy again. These people sold me a computer that doesn't work and then didn't want to help me afterwards. It was a horrible experience from start to finish. The last woman I spoke to said I can return it for a full refund if it's done within 15 days so I'm doing it as soon as I finish up with my last patient. PRODUCT DOESN'T WORK.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Stephen,
We sincerely apologize for the issues you've faced with the desktop and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2405026005-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
ASU Pc
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pc worked great for 7 months until the motherboard went it so that is out being replaced but it has done everything I wanted it to do
No, I would not recommend this to a friend- Cons mentioned:Audio
Not very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio keeps having issues and the PSU is too weak to connect another SSD drive. I couldn't recommend this computer. When asking for advice, the representative for the company said they don't help with the computer.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Werewookiee,
We sincerely apologize for the issues you've faced with the Gaming Desktop PC and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the audio issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2405026005-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/in/support/faq/1015070/