Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,399.99
Clearance
The comparable value price is $1,749.99

Customer reviews

Rating 4.3 out of 5 stars with 652 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the ROG GU502GV gaming laptop's performance, graphics capabilities, and build quality. Positive feedback also highlights the keyboard, RAM, and surprisingly light weight. However, some users point to significant drawbacks including considerable fan noise and heat generation. Concerns were also raised regarding battery life and the absence of a built-in webcam.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 652 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall Pretty good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't feel the charge lasts as long as it should and the graphics for my designs isn't better quality that my last basic laptop. It loads quicker but not more effective.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very solid computer.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is a solid piece of equipment. Runs pretty much everything I installed on it. However, the power block is super bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Took a risk

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a laptop over $500 before. I took a chance spending more because I wanted more from my machine. And I got it!!! I do video editing and this is perfect for me. I don't do gaming on computers so I thought it would be waste of money for me. But this thing is super fast...love it.

    I would recommend this to a friend
  • Cons mentioned:
    Webcam

    Rated 5 out of 5 stars

    Great for engineering software

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. I use it to run engineering software for my graduate school program. I have never had any issues with it. My only complaint is that it does not have a built-in webcam which I didn't notice at the time of purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. Only thing is battery life isn't long lasting when gaming but when not gaming it last pretty long

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent gaming laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has an extraordinary performance in lasts games. Pros: * NVIDIA GeForce RTX 2060 * 144 Hz and 3 ms, screen * 1 TB SSD * Good speakers * Intel Core i7, 9th gen * Board and logo in the cover, illuminated * Track pad Cons: * The material of the body is easy to get dirty

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Heat

    Rated 1 out of 5 stars

    Disappointed - Expected Better from ASUS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop almost 2 months. I bought it to play classic World of Warcraft (a 15 year old game). Incredibly - the laptop struggles to run this game even with it's impressive specs. The laptop continually overheats and shuts down, even though it is on a hard surface (wooden desk) without any obstructions to the vents and ports. I can hear the fans running in it - they are very loud. The laptop seems to have issues performing even basic operations like opening a Google Chrome browser. For a brand new laptop with only one game installed, it runs incredibly slow and has refresh issues. This laptop also disconnects from the internet frequently even though it is on an ethernet connection and not on WIFI. Other devices in the house do not show any disruption or disconnects. I would not recommend this laptop and it's a shame because my last ASUS Republic of Gamers laptop lasted 7 years. I plan on replacing it as soon as possible (when I save up another $1400) with a different product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This computer is FAST!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for video editing rather than gaming. While that's not what its made for, it does a great job. Much faster than my old computer, pretty good sound and screen. So far, I think this is a great computer and I'm happy I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    NEW LAPTOP NEEDED

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After extensive review I this ASUS I purchased the open box with everything in a new box included. Though I do not game the memory, speed, etc. is superior. I am quite pleased with this purchase. The same 1-2 day wait for shipping was not an issue.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop with its hardware but it makes little bit noice when it’s fan on.It is not efficient on cooling the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop for beginners

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for work. No camera is a bummer, but not a huge inconvenience. Sounds good for a laptop and the speed is good for internet work

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far..

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this laptop for about a month now, but I’m really liking it. It runs way better than my old one, of course. I haven’t run a super intense game on it to test out the specs, but i know that this is going to run just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and Compact

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop not for gaming but for work/office use. It has exceeded my expectations for speed and ease of use. It boots up extremely fast and gets me to my favorite apps right away.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great gaming laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and clarity. Battery life is really low...using it unplugged battery dies after about 2 hours of intense use.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great for beginners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and powerful machine and great lighting features.One small complain is the fans get loud but headphones fix that

    I would recommend this to a friend
  • Cons mentioned:
    Webcam

    Rated 5 out of 5 stars

    Great Laptop!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife and she loves it! She uses it for photoshop and other graphics. Hate that it doesn't have a number pad or that's it's not touch screen or webcam. It's still a great laptop for what I need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome first gaming laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As this was my first gaming laptop purchase, I am amazed at the quality of the graphics, speed and overall reliability of it. Would recommend not only for new players but for everyone looking for a reliable gaming computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Powerful computer. Works great for our needs!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful computer at a very reasonable price. Does everything we need and more. We use it for rendering videos on the fly for streaming as well as audio/video editing, video recording. No problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I've ever had. Its a bit noisy but it gets the job done. As far as gaming it amazing, but I must say when it comes to everyday use it could be slow at time even with high speed internet. Grea

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am super super pleased with this laptop.The Nvidia graphics works like a charm. I have had Nvidia cards before, expected nothing but the best, was not disappointed.

    I would recommend this to a friend