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Customer Ratings & Reviews

Your price for this item is $1,399.99
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The comparable value price is $1,749.99

Customer reviews

Rating 4.3 out of 5 stars with 652 reviews

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Rating by feature

  • Battery Life

    Rating 3.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the ROG GU502GV gaming laptop's performance, graphics capabilities, and build quality. Positive feedback also highlights the keyboard, RAM, and surprisingly light weight. However, some users point to significant drawbacks including considerable fan noise and heat generation. Concerns were also raised regarding battery life and the absence of a built-in webcam.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 652 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast for hard programs. I like it and I will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop, really fast computer the fan control is amazing and even when I’m playing heavy loaded games it’s still not loud. This is a must buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast machine, but seems to overheat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is fast, but it seems to turn on by itself and gets hot. Battery life isn't as long as I thought it would be, lasting only about 1.5 hour. I wonder if something is running on it that is draining the battery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for early coders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful software was able work fast and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome computer !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gaming computer! It has awesome graphics !

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer a little loud on the fan but that’s it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent gaming PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits all my needs for gaming and then some. It gets nuclear hot though (yes I know it’s a laptop) get a 3rd part cooker and it’ll be a bit better. Price for specs is alright but it does run everything beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Hidden Gem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast & responsive for the price lightweight.....................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: -Great components -It is compact and light for a gamming laptop -The keyboard The bad: -The temperatures and the fan sound. -There is no way to turn the rog logo light on the back off.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The model look nice run fast great for game I love it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fair price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price, came with a decen processor and graphics card

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer. It does exactly what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely a pretty good laptop for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 3 out of 5 stars

    Too hot for long sessions

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and performs great BUT only for a while as it hears up to mid 90s pretty easily and throttles. Build is solid and looks great!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been enjoying this laptop. I don't know why Best Buy expects a long, meandering review. I don't review electronics, I review collectable toys. But if you buy this item, enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Awesome Laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Looks great & performs great. But I was disappointed I spent $1700(after taxes) and it didn’t come with an ROG sticker... Super disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop. Very fast with the 1 TB SSD driv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the laptop. Disappointed that I didn’t get my digital download. I purchased this while I was out of town and when I came home I was unable to download the digital content that came with it. Support couldn’t provide access and their alternative download was unacceptable to me. Love the laptop. Not happy with Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fast and graphics are AMAZING. I'm very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Laptop.. Cant go wrong with ASUS ROG!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS - ROG GU502GV 15.6" Gaming Laptop is loaded with solid components for great gaming! I love how sleek and low profile it is. Fast and handles graphics heavy games well! Highly Recommended !!! Also with my feed back, ASUS is providing me with a 90 day warranty extension! How awesome is that!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery life sucks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it but dont get caught without your charger.

    I would recommend this to a friend