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Customer Ratings & Reviews

Your price for this item is $1,399.99
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The comparable value price is $1,749.99

Customer reviews

Rating 4.3 out of 5 stars with 652 reviews

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Rating by feature

  • Battery Life

    Rating 3.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the ROG GU502GV gaming laptop's performance, graphics capabilities, and build quality. Positive feedback also highlights the keyboard, RAM, and surprisingly light weight. However, some users point to significant drawbacks including considerable fan noise and heat generation. Concerns were also raised regarding battery life and the absence of a built-in webcam.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 652 reviews
  • Rated 1 out of 5 stars

    Defective keyboard

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop keyboard was defective and stopped connecting after just over 2 years of owning this laptop. Very unfortunate.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it a great laptop i never have before.good production

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best computers I have ever owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked Asus computers. I have never had a problem with one. As far as I am concerned they should be ranked as the best computer out there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very decent gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it not knowing what to expect. Its very good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Gaming computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the rainbow keyboard and the light up symbol on the back of the laptop is so beautiful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very well equipped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea, I love free points. They are so delicious ten yum yum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with what I got for the money. This is my 6th Asus computer and I couldn't be happier with their lineup of products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good gaming laptop but do not expect a full pc experience. Had issues with headset inputs. Ended up returning and upgrading to a desktop gaming pc that is absolutely incredible. Best Buy was super helpful during the exchange.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the power house I needed to get the job done. Charges quickly, was super easy to setup! Only down fall is no webcam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this product. The controls are easy to use and the graphics are phenominal. This exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer I’m in love with the software, I need this computer for college and it works a great with what I am studying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a gaming computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the bells and whistles are here. There are many exclusive applications, such as Armory Crate. Very easy to learn to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid loves it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know much about this product. However, my son (14) says it works great for Fornite and Apex.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for another gaming system that froze (same brand) but this one had more features. Nice system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Laptop for Starters

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can run pretty much anything, it's a perfect laptop for my situation.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    4 weeks in and fan making clicking noise.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer and it was ok. I’m used to MSI computers so this computer was clean and less flashy. Didn’t have the same feel when unboxing an MSI. But this is not very important. The biggest gripe with this laptop is that the fan is starting to make a grinding noise. I’m past the 30day so I can’t return it. The only thing I can do is take it to Bestbuy and have them ship it to get it fixed and leave me without my computer for probably a few weeks. I’m pretty disappointed with the durability of this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop, sent it to my son in the military, so he had something to do during Covid downtime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Love the keyboard lighting effects. ASUS and Nvidia together have always been a great combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gamer computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a computer that is designed for online players very complete and of very good quality. A very good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been an awesome laptop for his gaming needs, a little costly but he has enjoyed every bit.

    I would recommend this to a friend