Customer Ratings & Reviews
- Model:
- GU502GV-BI7N10
- SKU:
- 6338248
Rating by feature
- Battery Life
Rating 3.3 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the ROG GU502GV gaming laptop's performance, graphics capabilities, and build quality. Positive feedback also highlights the keyboard, RAM, and surprisingly light weight. However, some users point to significant drawbacks including considerable fan noise and heat generation. Concerns were also raised regarding battery life and the absence of a built-in webcam.
This summary was generated by AI based on customer reviews.
Good gaming laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for gaming. Good value. Has been going strong for over 1 year now.
I would recommend this to a friendGreat!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, have been using this laptop for a few months to play games and have had no problems.
I would recommend this to a friendGreat Gaming Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was picked up curbside as expected and has performed well for the gaming and other purposes.
I would recommend this to a friendGreat laptop for gamers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has various run settings and they're very easy to access, so you can maximize usage efficiency.
I would recommend this to a friendgreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great item and i would definitely recommend to a friend
I would recommend this to a friendSuper fast!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer with a lot of features. Great screen resolution!
I would recommend this to a friend- Pros mentioned:Graphics
hit or miss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphics are good for CAD work and the speakers are good when they work. Every time I pause a video on it I have to restart the computer to get the sound to work again.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Kevin,
Thank you for your review and I certainly understand the inconvenience this may have caused, and please accept our apologies. ASUS ensures all products are designed for durability, with a lifespan that’s double the industry standard. Please update your audio driver to Version V6.0.1.8656, located at ASUS Help Desk: https://www.asus.com/Laptops/ROG-Zephyrus-M-GU502/HelpDesk_Download/. Please verify that your default playback device is set to your audio drive. If the issues persist, feel free to contact me if you have any technical or general questions. You can reach me at [email protected]. Your case for reference is N190664802.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
great laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great laptop, i have 2 now in the family and i would recommend it to anyone.
I would recommend this to a friendGood for gamers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for gaming. Video making. Also good for work. Cleaning is a bit of hard.
I would recommend this to a friendAwesome budget laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a laptop that could do what my PC could do, but on the go, and I got it.
I would recommend this to a friendGreat laptop for price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.!44hz screen is awesome, fast enough for anything you can throw at it and the 2060 is a great card.
I would recommend this to a friendGreat for work/gaming on the go!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for work and/or gaming. I use it for both daily and it handles everything with ease.
I would recommend this to a friendGreat gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great gaming laptop. Has great cpu management software. My rifts runs at max settings
I would recommend this to a friendGreat computer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for my Son who is majoring in Mechanical engineering and computer cybercrime!!!
I would recommend this to a friendThis was my second purchase of the same computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my second purchase of this exact laptop in 30 days, first more my son then my husband.
I would recommend this to a friend- Cons mentioned:Battery life, Webcam
ripoff
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery life is awful, dies after five minutes. heavy. does not have a webcam
No, I would not recommend this to a friend Great gaming notebook
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best option and value for a gaming notebook before AMD Ryzen 4900 HS generation !
I would recommend this to a friend144HZ is beautiful
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. 144hz is the icing on the cake. 2060rtx is very good.
I would recommend this to a friendTrading
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this amazing machine good job Hp It is light weight and fastest
I would recommend this to a friendRecommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, strong machine. Best price for quality. Definitely recommend
I would recommend this to a friend