Customer Ratings & Reviews
- Model:
- GU502GV-BI7N10
- SKU:
- 6338248
Rating by feature
- Battery Life
Rating 3.3 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the ROG GU502GV gaming laptop's performance, graphics capabilities, and build quality. Positive feedback also highlights the keyboard, RAM, and surprisingly light weight. However, some users point to significant drawbacks including considerable fan noise and heat generation. Concerns were also raised regarding battery life and the absence of a built-in webcam.
This summary was generated by AI based on customer reviews.
Awesome.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this computer for my self to play games and it’s all it’s said it is.
I would recommend this to a friendgreat laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first gaming laptop and wow so amazing the little control panel amazing
I would recommend this to a friendexcellent
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent. I love that gaming laptop and i recommend to the people
I would recommend this to a friendLaptop ROG MADNESS AYEE
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ohohoho this laptop is very cool! Soecs are goood for the price!!
I would recommend this to a friendGreat laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. My older son wanted it and said it was a good laptop for gaming.
I would recommend this to a friendGreat gaming computer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended to a friend and was purchased. Great for college and/or gaming.
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was all worth it. I’ve been playing cod and i didn’t have any problems.
I would recommend this to a friendMulti use Gaming and Homework
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has wonderful features to be able to use it for school and entertainment.
I would recommend this to a friendIt’s good/okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great but it is little noisy with fans and some of the graphics aren’t great could be way better but sound is great and colors are okay
I would recommend this to a friendBrand response from Asus_Answers
Posted .Dear Jenny,
Thank you for your feedback. I'm sorry to hear that you are unsatisfied with the performance of your laptop, please accept my apologies. To adjust fan speed, you can use Armoury Crate. Simply toggle the fan speeds between the preset to find the level that works for you. Are you experiencing performance issues with the graphics card? Is this while gaming or some other task? If you have any general or technical questions, please email me at [email protected] and include case #N190863844 in your email for reference. I hope we can collaborate towards a solution on this issue.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Great gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son and he loves it! He's majoring in game design in college.
I would recommend this to a friendlove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking into getting a gaming laptop for a while. It was worth the wait
I would recommend this to a friendFine if you only need a good computer for a year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about a year. Now random parts are deciding they don't exist until I do a hard restart. So far both the keyboard and the screen have done this, and I'm just waiting for other parts. Having run across other conversations since these problems started, I have come to the conclusion that I will not be purchasing an ASUS again. Their system is too buggy, and I need a reliable computer.
No, I would not recommend this to a friendEasy Setup Process
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The entire setup process was fast and easy, so no worries about that.
I would recommend this to a friendSo far so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problem loading my games or doing any everyday things so far.
I would recommend this to a friendGreat laptop for gaming with elegant design
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one on sale for $1.160, and I am totally satisfied with it
I would recommend this to a friendGreat screen, horrible touchpad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this computer because the touchpad was totally unusable. If you use an external mouse, you might like this computer.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Ok laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small battery life. Screen developed green dot. 3 month repair time from Best Buy so not worth replacing under warranty
No, I would not recommend this to a friend Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for analytical, worth purchasing for sure! I recommend it.
I would recommend this to a friendIt was a great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone did everything to help us. Keep the attitude around.
I would recommend this to a friendcollege and games
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.multi use computer that meets the needs for the physics student and gamer.
I would recommend this to a friend