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Customer Ratings & Reviews

Your price for this item is $1,399.99
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The comparable value price is $1,749.99

Customer reviews

Rating 4.3 out of 5 stars with 652 reviews

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Rating by feature

  • Battery Life

    Rating 3.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the ROG GU502GV gaming laptop's performance, graphics capabilities, and build quality. Positive feedback also highlights the keyboard, RAM, and surprisingly light weight. However, some users point to significant drawbacks including considerable fan noise and heat generation. Concerns were also raised regarding battery life and the absence of a built-in webcam.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 652 reviews
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for son, he loves it. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, great computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've been very happy with this computer. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the gaming laptop and the keyboard lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no complaints

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints yet. Beast of a computer. Looks great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super laptop for beginners!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for day trading stocks it is very very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, the sales man was incredible, I always shop for my goodies here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming LT for price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected with high FPS without upgrading at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and very good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with the gift, he prefers the computer that the Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gaming Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gaming laptop. It is top quality and worth the price.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    Bought three and three blue-screened

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three that all blue-screened within the first week (one was within two). Overall miserable quality control with super loud fans. Would not recommend to anyone and I am not to plug other products much but I bought a MSI that worked flawlessly after. The price for this was great in comparison but I very obviously paid for what I got which was not good and ate a ton of time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality, Performance
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    First "gaming" laptop...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never bought a gaming laptop before, so I can't compare it to others. Overall quite satisfied though. Build quality seems excellent. Sturdy and barely any flex. Somewhat of a fingerprint magnet . The track pad kind of stinks, but isn't the worst I've used. The screen itself seems to be decent as well. For me it was bright/colorful and the 144hz/3ms response is as advertised. A little bit of that IPS glow, but not overwhelming like on some desktop monitors. Keyboard is solid and the back lighting is well done. It doesn't shine through the edges like I've seen on some other laptops. Performance is good so far. Scored around 15000 in 3D Mark Firestrike. Played a few games like Doom and Witcher 3 without any hitches even on max settings. I've yet to try any ray tracing capable games though. CPU Temps seem to hover around 45 (Celsius) while idling to mid-high 80s when under load. Haven't seen it get into the 90s so that's good. GPU temps are reasonable too. Anywhere between 35 idling to 78 under load. Speaking of temps, fans are pretty loud, but from what I've read, this is standard for laptops of these sort. I use headphones when I can anyways. You can set the mode to silent if you're just doing basic browsing/watching videos/etc. It's relatively quiet in that mode, but performance will suffer. One issue I had was with the sound drivers. Kept having the sound cutting out, but I think I resolved this by reinstalling the drivers. Also used the Microsoft drivers instead of the Realtek ones. Fingers crossed it continues without problems. Couple additional notes... I did buy this on sale so it might impact my overall expectations/satisfaction. I also added a second 16GB ram stick to have it run in true dual channel mode. Otherwise it just comes with a single 16GB module running in single channel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get to use it, the box has not even been opened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great to play my online and offline games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an avid user of Asus laptops for a while. Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit heavy but a great laptop. Very happy with thos purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast pc for gaming too bulky to be carrying around for light use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta notebook Too fast Very good WiFi Lightly keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just opened mine up and couldnt be more happy. easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim and light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. Bought for college laptop for son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming pa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought gaming pc first time. It is great. I recommend it to all.

    I would recommend this to a friend