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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 53 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the ROG Strix 17" gaming laptop's performance and build quality very favorably, with many praising its powerful components and excellent construction. The display also receives positive feedback for its quality. However, some users have experienced overheating issues, leading to system shutdowns during gaming sessions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 53 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used this computer for about a month now and haven’t tested all the features I’d like to, but so far it works great. it lags slightly but I figured out that’s due to it moving faster than my internet can handle. the graphics could be better but it’s good enough for me. also I love how everything lights up in different colors!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ASUS Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, I know that I will not use all the speed and power of this machine, however it does everything and more that I will do. Video is very clear and sharp - good audio and extremely fast. Good all around laptop. I would recommend this for any power user.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Good laptop.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop! We’re gamers so a good laptop is hard to come by.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, its a newer model so it requires some special attention as not all features work flawlessly but its still great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for school and games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. I wanted something that could be used for school but also play the latest games without breaking the bank. This is filling that role perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for traveling and gaming worked as a trucker was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great portable gaming rig.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs all the games I play with no problems. I do recommend a good cooling pad though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop. I use a monitor also but it’s great for deployments.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good so far no complaints, laptop runs well, does everything is supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gaming laptop, great design, awesome display

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs for the price I wasn't able to find anything close to. However, 1st one a port wasn't working and exchanged. 2nd one kept overheating and shutting down even when it was under low load so returned and went with a different product. Maybe I just had bad luck but I wasn't impressed with quality.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MatthewG,

      We are sorry to hear about the unfortunate experience you are having with the unit overheating and that you had to return it. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Maybe hardware issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop have an issue, I get the following error codevideo_dxgkrnl_fatal_error everytime that I power on the computer.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RobertoA,

      We are sorry to hear about the issues you are having with the error code on this model. We would recommend that you have this unit sent in for servicing so we can have our team look into this issue. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Runs well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a game I can’t run well on it I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming, school and work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I usually have multiple tabs open when I use it for school and great for gaming. Sound is fairly quiet as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It excellent Gaming laptop, this is my 2nd ROG from Best Buy, with graphics card flows with first-person shooters and extreme details with MMOs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the performance has been amazing! It is a little bigger than I expected but honestly crazy that they can fit such powerful specs in the size that the laptop is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new Asus gaming laptop! Very fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MarksMan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good good staff I really really enjoyed this game

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as fast as I thought it would be, but it is what it is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROG Strix

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is as intented, but somtimes when i boot up my pc freezes.

    I would recommend this to a friend
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