Customer Ratings & Reviews
- Model:
- XG27AQDMGZ
- SKU:
- 11097830
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Best Gaming Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics look great! It was easy to setup and having extra ports made it easy to connect multiple consoles and PC
I would recommend this to a friendLove Glossy OLED!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glossy OLED looks amazing! Text clarity isn't the best compared to IPS, but that is just where we are at with OLED technology right now.
I would recommend this to a friendNice picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor was easy to setup quickly within 20mins
I would recommend this to a friendGood Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a few weeks so far, been great, haven't had an issue yet, really like how it turns off after a while if not in use
I would recommend this to a friendAwesome monitor!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor's awesome!!!!! It's great for p c games totally awesome!!!!!!!
I would recommend this to a friendexcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is just mind-blowing, very high definition monitor, and the best oled you can buy among all products
I would recommend this to a friend- Pros mentioned:Color quality
Terrible pixel burn
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality was amazing right out of the box, easy to set up and figure out the settings. Except for the AWFUL pixel burning, I have the sleep timer set and one night I forgot to shut my monitor off and the sleep timer never kicked in… next thing I know my screen has an image burnt in and now everytime I use the pixel cleaning software on it the monitor burns an image no matter how long an image is up, maybe 5 minutes and it’s already got a grey haze and you can see your desktop burnt in. Hands down the worst product I’ve bought from ASUS and I’m never going to buy another monitor or recommend a product to anyone especially after the awful customer service
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ChrisH,
Thank you for your comment.
We certainly understand your disappointment the quality of this monitor and the inconvenience this may have caused if you have had a burnt pixel on the screen. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last. The burnt pixel on this monitor this is a random problem. ASUS provides warranty coverage for the product. We recommend you send the product in for service to resolve the hardware defect immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
100% Worth It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is the best I have ever owned hands down. Once you go OLED you can't go back.
I would recommend this to a friendBest monitor used so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Missing a few items but other than that a solid monitor. For a first oled monitor worth the purchase.
I would recommend this to a friendMonitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most beautiful monitor I have ever laid eyes on! Better than i could have ever imagined.
I would recommend this to a friendAsus woled monitor screen pixels problens after
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it from bestbuy on sale after only 3 days of use dead pixel and white lines across the display i love asus but after this im done
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear YordanS,
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused. ASUS is an ISO certified company, as a result, all products go into a strict manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last. The dead pixels on the display is a random problem. Check if the PC meets the system requirements of the monitor. If does meet requirements, check if the video connector is working properly and video driver is up to date on the PC. ASUS provides warranty coverage for the product. If the problem persist after performing these troubleshooting tips, we recommend you send the monitor in for service to resolve the problem immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Solid monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First OLED for me and it’s just awesome. Highly recommend.
I would recommend this to a friendExcellent one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son love it, it is a nice monitor.The screen quality , how easy to use,..
I would recommend this to a friendOLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor huge upgrade from 1080p gaming honestly worth the upgrade OLED is fire
I would recommend this to a friendGaming Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top class monitor. Fully recommend for all gamers, especially 1P shooting video games.
I would recommend this to a friendRecommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so pretty and nice!! my baby like it and love it so much!!!
I would recommend this to a friendBest Monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful monitor, no issues whats so ever. I would recommend
I would recommend this to a friendGreat monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around impressed with the monitor and functions
I would recommend this to a friendBest monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice monitor looks amazing and good materials, recommended
I would recommend this to a friendLG Panel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this monitor back in October it is now Nov and a vertical like on the top edge of the the monitor appeared. Tried doing a fix with chamging the cable messing with settings but it appears to be a Faulty Panel. Such a shame because this glossy panel had looked amazing in games but i think ill just go back to a non LG Oled panel QD Oled it is.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jose M,
We sincerely apologize for the display issue you're experiencing with the Gaming Monitor and for the inconvenience caused. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2411028472-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[LCD Monitor]Troubleshooting - Picture or Text blur／Display Position or Resolution not correct／Screen color is abnormal or random jitter/Display Flickers/line- https://www.asus.com/support/faq/1013113/