Customer Ratings & Reviews
- Model:
- ROG STRIX B850-A GAMING WIFI
- SKU:
- 6612912
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the ROG STRIX B850-A GAMING WIFI motherboard's overall performance and ease of installation. Users appreciate the motherboard's comprehensive features, including its BIOS and connectivity options. However, a few customers have reported issues with driver support.
This summary was generated by AI based on customer reviews.
Motherboard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best motherboard on the market for gaming and cpu combo
I would recommend this to a friendGreat performance, but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good white motherboards hard to find. Performance is good for price. Only complaint is that Windows 11 is required for integrated wifi. Drivers don't support windows 10.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear MichaelP,
Thank you for bringing this to our attention, and I certainly understand your frustration. We greatly value your feedback on this matter, and I will inform the relevant department about the issues you are experiencing to help improve our product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will do my best to help you. I am committed to supporting our customers with their products and resolving any issues they may encounter. Please include a link to this post for reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
incorrect specs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item specs are incorrectly listed. Only has two SATA ports not four.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear James,
Thank you for sharing your experience with the ASUS ROG STRIX B850-A GAMING WIFI Motherboard. We sincerely apologize for the confusion caused by the incorrect specifications listed on the reseller’s website. We understand how important accurate product information is when making a purchase decision, and we regret the inconvenience this has caused.
Your feedback is very valuable, and we will ensure that your comments are passed along to the appropriate team.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2508006783-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Failed customer support
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never recieved, they refuse to refund . I pay so much money.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear EllyN,
We sincerely regret the disappointment and inconvenience you've experienced. To help us determine the most effective solution, could you please confirm if you've already contacted your place of purchase? Please provide us with more specific details about the issues you're encountering, including your product's full model name and serial number. This will allow us to take the appropriate steps to resolve these concerns. For direct assistance, please contact me at customerloyalty@asus.com. I am committed to helping you find a resolution. Kindly include a link to this post in your email for reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Nope..!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely never again Hooked everything up Just to not have wifi or eithernet ready to use installation. Wants you to get a usb download software from another laptop or computer to install on this motherboard. Then still wouldnt work after trying so many times. Brought it back to the store to get a cheaper and easier to use board. Highly unrecommended..!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Koll,
Thank you for your comment.
We do understand your disappointment with this motherboard and the inconvenience this may have caused if you need to install the WLAN driver manually. Windows 11 requires an internet connection to complete the initial OS setup, and Windows default driver doesn't work. To resolve this, the WLAN driver posted at: https://rog.asus.com/motherboards/rog-strix/rog-strix-b850-a-gaming-wifi/helpdesk_download/ needs to be installed manually from a USB drive. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
D O A
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lot of effort to install and find out it was a bad motherboard. Brand new in box, so it wasnt a great experience. I would not take a chance again to spend as much money and time as I did and then find out the warranty isn’t through Best Buy either
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KevPark,
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused if this motherboard is DOA. All ASUS products undergo intensive quality control testing and inspections, and are built to last. If this motherboard is not bootin up, this can any hardware installed on this motherboard, including this product. If you lave check that all yout third-party hardware are compatible and working properly, we recommend you send this product in for service to determine if this motherboard is faulty so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Doesn't work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed as the manual stated and it didn't turn on. Tested the current and the motherboard is completely dead.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear OSCARM,
It's our sincere regret to hear that you received a defective motherboard, and we apologize for any inconvenience this may have caused you. This is not the quality of products we aim to provide. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2508006783-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
ASUS B850
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing and works great. Had to reset CMOS to fix a some booting issues out the box, other than it’s been working perfectly. Highly recommend it.
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered it on same day delivery, and it came perfectly intact along with everything it was supposed to come with, I love how this motherboard turned out, overall this was well worth it.
I would recommend this to a friend - Pros mentioned:Overall performance
B850-A motherboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great product that I needed for my new upgrades.
I would recommend this to a friend