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Customer Ratings & Reviews

$1,799.99
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Customer reviews

Rating 4.5 out of 5 stars with 400 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the product's excellent overall performance, effective cooling system, and sleek, portable design, noting its sufficient processor speed. However, some users feel the screen quality could be improved and express concerns about fan noise during intense use. Additionally, battery life is a significant drawback for many, and there are wishes for more RAM and better port placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 401 reviews
  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Powerful laptop, just a bit noisy under load Revi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for both gaming and productivity. The Ryzen 9 and RTX 5070 Ti combo is super fast, and the 165Hz screen looks smooth. Design is sleek and premium. Only downside is the fan noise when gaming – it gets loud. Otherwise, I’m very happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Screen quality

    Rated 5 out of 5 stars

    If the specs impress, then say yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of gaming and some graphic design. I am very happy with this laptop. I've been looking for a laptop for awhile and I was drawn to the positive reviews, the sale price and the raw power of the build. I have since added 2 TB of storage of Samsung 990 PRO which wasn't difficult. I tested the speed of the existing 1 TB SSD and it wasn't far behind in speed. I also ordered 32 GB of memory to boost the performance. It should be easy install after watching a video online. The FHD screen is good but if your looking for something a with a crisper image maybe consider a QUD display. It looks like its possible to upgrade this display but I'll leave the research to you. The fan is loud when your gaming FYI, But for most other tasks I can't really hear the fan.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling system, Overall performance

    Rated 5 out of 5 stars

    A True Desktop Killer - This Laptop is Insane!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ​I absolutely love this laptop. It's a true desktop killer, or a mobile desktop—whichever way you want to look at it. I'm able to run Black Myth: Wukong at max settings with a buttery-smooth 200 FPS. The performance is just incredible. ​What's even more impressive is how well it handles the heat. While it does generate a lot of heat, which is to be expected from any high-performance gaming laptop, it never runs hot to the point of throttling. I'd still highly recommend grabbing a cooling pad to maximize performance and longevity, but this machine handles its thermals exceptionally well. ​Overall, this laptop is a 10/10. If you're looking for a portable powerhouse that can handle anything you throw at it, look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling system, Overall performance

    Rated 4 out of 5 stars

    Great gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is excellent, and i have no negative notes. The price point for the performance is excellent, and i jave not been let down by an asus gaming laptop yet. Once you have it, the laptop is surprisingly thick, but it does help keep it from getting excessively hot in your lap or in place. I play nearly every game at maximum graphics. I would reccomend eventually upgrading ram as the onpy minor note. The 5070 is incredibly impressive in this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling system, Overall performance

    Rated 4 out of 5 stars

    Solid Gaming Laptop-Smooth Performance Everywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming laptop is awesome. Games run super smooth with great graphics, and I haven’t had any lag issues at all. The screen looks really clean and the high refresh rate makes a big difference, especially in fast-paced games. It loads fast, stays cool during long sessions, and the keyboard feels nice to use. It’s powerful and reliable. Definitely worth it if you’re into gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent specs for most gaming needs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got the laptop out of the box and set up, I went straight to Steam and loaded up several graphics intensive games. I played around with the settings, and I can say that I am very happy with this machine. It can run a little hot, so I would recommend a laptop cooler. I purchased a LLANO, and the combo works well. You definitely will want to use a USB-C to Display Port cable for use with a monitor as I noticed that sometimes the image on a monitor will flicker when using the HDMI port.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Fan noise, Screen quality

    Rated 2 out of 5 stars

    I would look for alternatives.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried two different laptops. The first was spiking to thermal threshold immediately upon desktop use. The second did not have this issue and the CPU behaved as expected, but after getting it setup and ready to start running tests, it stopped turning on. Power would light up the keyboard for 1 second and nothing. Tried the non-invasive steps like hard reset without success. I did run 3DMark on the first device, which is what brought to light the throttling, and even with the thermals limiting it, it scored very high on Timespy. If you can get a working unit, it's going to be a fast device. Don't expect it to be quiet and the screen leaves a bit to be desired, but it will be fast. Maybe if your main needs do not require regular use of the screen this could be perfect. It's not terrible, but if you have become accustomed to high quality displays you will notice. I would have some QC concerns going in, but if this fits the bill, like stated, it's a very quick device at a good price.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ouch,

      Thank you for your comment.

      We do understand your disappointment with this laptop and the inconvenience this may have caused regarding your concern the thermal and noise issues. It is normal for laptops, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially during gaming, or while running resource-intensive applications. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. To regulate heat generation, ensure the air ventilations are free from obstructions to have efficient air flow for better heat dissipation. While gaming ensure no resource-hungry applications, services and processes are running in the background, this will spike the temperature. You can check go to Task Manager to check how high system resource utilization is being used. The heat or temperature does decrease or normalizes once system resource utilization goes down. To maintain optimum system stability and performance, ensure Windows, drivers, applications, games and BIOS are up to date. Furthermore, to regulate excessive heat generation, you can reconfigure your system, game, video and operating mode setting inside the newest version of the Armoury Crate utility software posted at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/ . Ensure your settings doesn't go beyond the game's threshold. About your concern with the screen quality, this is an IPS-level, anti-glare display with a 100% sRGB, and a response time of 3ms with Dolby Vision HDR support.

      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel

      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Great Potential/ Random restarts is a big problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop feels like it has good potential. The built-in screen is not great (low brightness and not accurate color). I'm glad I use this with an external monitor that makes up for these shortcomings. I use this laptop for work doing architecture and 3d renders. The laptop is powerful and quick. It does have some cool lighting but that is not important to me. I will say after having this laptop for over a month. I have grown very frustrated and disappointed. The laptop randomly restarts itself sometimes several times per day. Which means I lose any unsaved work and waste time. I have called ASUS customer service and followed their directions which included a full windows reinstall. Which feels like a huge pain considering the random restarts continued. When speaking to ASUS I learned that repairs can take about 4 weeks because they have to be sent out. I wish I would have know that prior to purchase. ASUS also informed me that all repairs would first need to be initiated by Bestbuy for this model. Also not very pleased with Best Buys very short 15 day return window. The price dropped dramatically 2 weeks after purchasing but since I was outside the return window I was not eligible for a price adjustment.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SteveM,
      We regret to learn that you are experiencing restarting issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505018526-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ:Troubleshooting - Automatic Shutdown/Restart Issues  https://www.asus.com/support/faq/1046480/ Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best computer I have used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than what I wanted. Can do anything I have wanted it to do armory makes it easy to adjust how hard it works to preserve battery life, adjust display setting, and fan curves. Overall great purchase and has never given me difficulties. (I use Autodesk Fusion, heavy gaming, and robotics simulations). Upgradeability is also pretty good with 2 m.2 slots for NVME expansion and 2 DDR5 ports for when RAM becomes affordable again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Graphics and Slim!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend. Graphics is great, lightweight which she loves. Perfect for when we travel. Would give a 4.5 if I could, wish it had more USB ports

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    ASUS - ROG Strix G16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop arrived in perfect condition—flawlessly packaged and absolutely pristine. From the moment I unboxed it, I could tell this was a premium product. The design is sleek, the build quality is top-notch, and honestly, it’s gorgeous. Performance-wise, it’s a beast. Fast, quiet, and ready to handle anything from gaming to video editing without breaking a sweat. I couldn’t be happier with this purchase. 100% recommended for anyone looking for power, style, and reliability in one machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling system
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing laptop for the price, runs cool, runs VR!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been amazing, I use it for VR titles like Assetto Corsa (modded), BeamNG, and more. Absolutely no issues. Cooling is rather impressive, using GHelper on the turbo preset, GPU and CPU temps usually max out around 75c. If you have a gaming laptop, you know these temps are low! Display is fine, nothing special. I use it docked anyways 90% of the time so I don't need OLED or 1440p. Battery life is fine, nothing special, you shouldn't expect long battery life from a gaming laptop, they love to be plugged in. Overall an amazing laptop for the price, even a better laptop for the current sale price :D

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop almost 2 weeks ago because I was going out of town for a few months and I wanted something that was similar performance wise to my desktop at home, and thats exactly what I got! So far ive had no issues, performance is great, and the build of the entire laptop is gorgeous. I would recommend to anyone that gets this laptop or any asus branded laptop to uninstall armoury crate and install G helper. Its a lot of a less bloated software and super easy to use. Ive tweaked my fan curves easily and undervolted my cpu. It does basically everything armoury crate does except its less of a hassle. If you are in the market for a laptop, this is the one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started gaming on computers and absolutely love the speed and graphic quality of this laptop. Would highly recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I recently purchased a laptop and I am very pleased with my purchase! The device exceeded my expectations in all respects. -Performance*: The laptop works very quickly and smoothly. -Display: The laptop screen has excellent color reproduction and brightness. -Battery life: The battery life of the laptop was even better than I expected. -Design: The laptop has a stylish and modern design that looks very attractive. Overall, I am very pleased with my new laptop and can confidently recommend it to anyone looking for a reliable device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This things amazing, it can run path tracing in the three games I tried (Resident Evil Requiem, Cyberpunk 2077, and Pragmata) hovering between 90-120FPS with DLSS/DLAA and FSR Framegen, I try to target 120 personally so if you wanted 120 stable I'd suggest upgrading the RAM to 32gb+. Ray Tracing Ultra also works beautifully in every game that has had it too, usually around 200-300fps. I seriously love this laptop and I highly recommend it to anyone who was doubting whether they should buy it or not!

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Nearly perfect, but upgradeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. Being a gaming laptop I was expecting it to be big and heavy, but it's not. It is a nice size and not overly heavy, I already took it on one work trip. My only complaint would be the amount of ram 16gb seemed low considering the rest of the specs. Thankfully that was easily fixed by removing the old ram and adding in 64gb. All you have to do is remove a few screws on the bottom. There is also an extra spot to add another ssd.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Strix G16 5070ti 9HX, 30 day review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sick laptop! Went on sale a couple weeks after I bought it, lame. Plan to put 32gb mem in it, other than that it's a beast! Plays Ark maxed out settings, it's amazing! No issues at all. Asus always comes through for the win, I won't buy anything else when it comes to laptops. Battery lasts over an hour playing Ark or Fall Out 4. It's quiet at full speed. Best Buy shipping is NEVER on time, always 3-5 days late, always an issue. This laptop makes me happy, can't wait to tell the wife what I bought! LOL!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop with the 5070 TI

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this ASUS laptop to replace an older one with an RTX 2060 GPU inside. The old 2060 was struggling to play the newer games, and I had to put it down to LOW for most settings. This 5070 TI in this new laptop is insane. I am playing those same games on Ultra and not having to worry. With only 16GB of RAM, it's also not struggling. I had 32GB in my older ASUS laptop from 3 years ago, and I don't notice the difference like I thought I would. Excellent laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A higher end laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really fast and powerful laptop with great storage. Runs most triple A games on high with a pretty good monitor that can display hdr but unfortunately can’t run it, the only other complaint is maybe the battery life that lasts around 5 hours or less depending on whether or not your on power saving mode. But overall I highly recommend it this product!

    I would recommend this to a friend