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Customer Ratings & Reviews

$1,799.99
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Customer reviews

Rating 4.5 out of 5 stars with 402 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the product's excellent overall performance, effective cooling system, and sleek, portable design, noting its sufficient processor speed. However, some users feel the screen quality could be improved and express concerns about fan noise during intense use. Additionally, battery life is a significant drawback for many, and there are wishes for more RAM and better port placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 402 reviews
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good performance, and processor speed adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with fast performance and smooth multitasking. The display is clear, battery life is good, and it handles work, browsing, and entertainment without any lag. Very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Strix G16 is a powerhouse laptop with outstanding performance for gaming and multitasking. The RTX 5070 Ti handles modern titles smoothly at high settings, while the Ryzen 9HX and 165Hz display deliver fast, fluid gameplay. With 16GB RAM and a 1TB SSD, it’s fast, spacious, and a great value for serious gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop - windows hello support missing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop so far. My son has really enjoyed it for everything he does from basic browsing, school work, light and intense gaming. Only missing is the ability to use the webcam for windows hello.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling system

    Rated 5 out of 5 stars

    Premium Budget Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up on sale and this little beast does not disappoint. It's a great choice for any gamer on the go. The screen looks crisp, it didn't get ridiculously hot like most laptops I've owned, even with the fan noise under control. It's the prefect little compliment for when I'm away from my desktop when traveling. This thing has yet to disappoint.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great laptop but Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Punched thru every game I played at very high FPS. Yet it only has 300 nits which using great for outdoor use. Also paying over 2k for a gaming laptop and receiving such a weak screen just doesn't cut it so I returned. Such a shame. But if you can ignore the screen you have a solid gannv laptop

    I would recommend this to a friend
  • Pros mentioned:
    Cooling system

    Rated 5 out of 5 stars

    You get what you pay for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a 3300 dollar laptop that with oled,more space on the hard drive and better ram but this thing is nicer in fan noise and heat management for half th price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, easy to set up and great for playing games. Haven’t experienced any lag so far am enjoying it thorough. A fast computer with extreme good display for a laptop, though a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop getting into gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely solid laptop, at an unbeatable price. Very powerful, graphics are very smooth. Image quality is crystal clear. Great for intro to gaming or longtime gamers just the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome high end gaming laptop that handles games at max settings. I was able to upgrade the HDD to a 2TB SSD and the RAM also which goes up to 64GB!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus Excellence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and better customer service when I walked into the store to pick it up. They didn't have it on the floor but the warehouse employee was super chill and went and grabbed it for me. I've played anything as little as hearthstone and as big as Helldivers 2, and the finals and it works great.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Powerful gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful laptop with great gaming capability. Gets hot during gaming, and the fans can get loud also, but that's to be expected. Build quality is solid and the RAM and storage can be upgraded easily. If you're looking for a powerful laptop that will last a few years, this is a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Is fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgradeover my asus zephyrus, havent expereinced any slowdown yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing is my mother board got messed up somehow it was said that it over heated most likely so definitely buy a cooling bar for games with heavy graphics. Best Buy had it fixed in a week no problem though. Still love it.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Decent, but there are better options

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this for 2 weeks before returning it. It ran games well, but it was making distinct fan and coil whine noises that seemed abnormal. I also had issues with the BIOS firmware, which not long after I returned it turned into a mini-scandal for ASUS. The screen left a lot to be desired as it was only 1080p, and pairing it with a Ryzen 9 and RTX 5090ti was disappointing as well.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AnthonyA,

      Thank you for sharing your experience with the ASUS G614PR gaming laptop. We sincerely apologize for the fan and coil whine noises, BIOS firmware concerns, and display quality issues you encountered which led to your decision to return the device. This is not the level of product quality we strive to provide, and we regret the inconvenience caused.

      Your feedback is highly valuable, and we will ensure it is passed along to our product and engineering teams for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2505018526-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Strix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for about a month now. And it is a really powerful machine. Many wrote about the weak screen, but in my opinion everything is in comparison, for me it is not bad. Recently increased the amount of RAM to 32. I play S.T.A.L.K.E.R. 2 on maximum graphics settings

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Bought an open box and it was dirty and scratched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box .. opened it up super excited and it was supposed to be in excellent condition but it was very dirty and covered in dust and fingerprints there was a big scratch on the screen the power supply looked like they drug it through gravel and threw it in the mud .. so I thought of well and tried to turn it on and when I did the start up it had no wifi either the card was damaged or when they wiped it clean they wiped off the drivers so I figured oh well I will just load the drivers on a USB and bypass the startup stuff but I got frustrated by it being dirty and scratched and not having wifi functional and returned it an hour later .. I paid 40 dollars for express shipping .. they refunded the computer and the tax but not the extra I paid for shipping .. wasn't happy to spend 40 dollars for faster shipping just to return it within an hour and the closest best buy is an hour away so I had to leave work early to make it to ups store before they closed so lost that money for not working also

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jedi,

      We regret to learn about the condition in which you received the device. This is not the kind of experience we want our customers to have with our resellers and we sincerely apologize for any inconvenience this may have caused you. If you wish to file a formal complaint, we recommend contacting Best Buy customer support at 1-888-237-8289.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, email us at customerloyalty@asus.com and include the case number "N2505018526-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is able to play recent games very well. Certainly more of a portable desktop than anything, but it does have some power saving features built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing! I love the way it performs and can ruin anything I want to play with no issues. It’s definitely worth the price and I recommend buying it to anyone who likes major gaming without needing a full desktop setup!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling system

    Rated 5 out of 5 stars

    Good overall. Upgrade the RAM to 32GB !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded with 32gb of Kingston ram and a Samsung 990 pro 2 tb in the second m2 slot and it plays games great. Happy with my purchase so far. Stays cool without being overly loud.

    I would recommend this to a friend