Customer Ratings & Reviews
- Model:
- G614PR-G16.R95070TI
- SKU:
- 10902668
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.4 out of 5 stars
to a friend
Very good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's perfect value for money product with the best specs and performance. The ram is just 16gb but it's upgradable unlike a lot of other laptops. I got it for 1559 and I think it is a very good deal.
I would recommend this to a friendSatisfied with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device with good graphics to aid all my gsming needs
I would recommend this to a friendASUS GAMING LAPTOP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT!! PERFORMANCE AND QUALITY ARE VERY GOOD! FAST AND RELIABLE
I would recommend this to a friendFantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, great solid build quality, fast speeds, fairly quiet, RGB looks great, pretty good speakers sound quality. Only thing I’d like is a OLED screen at this price, though that’s unrealistic.
I would recommend this to a friendAsus rog strix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop good gaiming performance and bright display screen
I would recommend this to a friendgood one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.price/performance product. I have been using it for 1 month and I have not encountered any problems. The only missing thing is that it is sold with 16 GB of RAM. It should be 32 GB minimum.
I would recommend this to a friendGood and future proof for mobile gamer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good pc for the price, runs games better and the screen is solid
I would recommend this to a friendLaptop Asus gamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and confordable laptop, looks strong material.
I would recommend this to a friendGaming companion
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Evolve to the travelers show, a unpredictable electrical story you create. For those who dare, dare i say, the rog strix g16 is the new pinnacle of serious gaming specs. Its the perfect companion in my rbg rituals.
I would recommend this to a friendBest experience in Orland park Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop with good prizes an the employees are really good an gave me a preference to get this one for my collage major an it’s going really good with my new laptop
I would recommend this to a friendBest pc ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful ASUS ROG Strix laptop with great gaming performance.
I would recommend this to a friendBeautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming laptop. I love the LED colors on it!
I would recommend this to a friendAwesomeness
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.16th Birthday gift for my son...He loved it... $2000.00 gaming laptop...PRICELESS...straight A student..
I would recommend this to a friendGreat Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Solid Construction, Awesome Keyboard and amazing graphics.
I would recommend this to a friendPerfect gaming/work machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming machine, bought as open box but works like it's brand new.
I would recommend this to a friendVERY disappointed in product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never regretted a laptop purchase as much as this one, figured I would have it for around 2 years before replacing, but after less than 4 months the fans are busted, and no I was not blocking them and never ran more than 2 applications at once, and when gaming NEVER had other programs running. It literally stopped out of nowhere and honestly seems kind of dangerous, since it would probably melt if I tried playing something now, not even going to risk that. With my luck I got the one defective unit but I can not in good conscious recommend this product. The fans breaking is not even a hard fix but it happening so quickly says a lot about the quality of the product, I have bought ASUS laptops and had very good experiences with them in the past, no idea what went wrong with this one
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear CaPeE,
Thank you for sharing your experience with the ASUS G614PR gaming laptop. We sincerely apologize for the fan malfunction you encountered after only a few months of use. Hardware issues of this nature are not the quality of product performance we aim to provide, and we regret that your experience did not reflect the standards we strive to uphold.
To further investigate the issue, we kindly advise contacting our support team directly at https://www.asus.com/us/support/callus/. Our specialists will review the matter in detail and assist you with the most effective solution. Your feedback will also be passed along to our product team for further evaluation.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505028444-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Its Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thote I was spending to much on this laptop but after having it for a couple of weeks id say its completely worth the extra price
I would recommend this to a friendgreat machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's a very fast and easy working. great colors!!!!!
I would recommend this to a friendstrix g16
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good laptop for $1400. runs metaquest 3 , but gets quite hot and need a very good laptop cooler that doesnt block the vents or intakes.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Droid,
Thank you for sharing your experience with the ASUS G614PR Gaming Laptop. We’re glad to hear that you find it a good value and that it runs MetaQuest 3 smoothly. However, we sincerely apologize for the concern regarding heat during use.
To help improve thermal performance, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505018526-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/
Terrible product but even worse customer service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st laptop bought was missing the WIFI card and other internal components. Returned & exchanged, new laptop heats up excessively and after less than 2 months of use the fans are making loud cracking and squealing noises. Tech is stating the fans and thermal issues need fixing and it was caused by being dropped so not under warranty. Absolutely ridiculous! Its obvious this laptop has thermal issues based on numerous reviews and was not caused by a drop. Very disappointed! Will never buy another ASUS product ever!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear HeatherH,
Thank you for your comment.
We do understand your dissatisfaction with the quality of the product and your recent customer service experience, and the inconvenience this may have caused. ASUS is an ISO certified company, and as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free. Regarding your concern on the thermal issue, it is normal for laptops with the same hardware configuration and regardless of the manufacturer to generate more heat than normal while under heavy load especially during gaming. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. To regulate heat generation, ensure the air ventilations are free from obstructions to have efficient air flow for better heat dissipation. While gaming ensure no resource-hungry applications, services and processes are running in the background, this will spike the temperature. You can check go to Task Manager to check how high system resource utilization is being used. The heat or temperature does decrease or normalizes once system resource utilization goes down. Additionally, update Windows, drivers, BIOS and the Armoury Crate utility software if outdated. Updates for this laptop are posted at: https://rog.asus.com/us/laptops/rog-strix/rog-strix-g16-2025-g614/helpdesk_download/. Configure your system, game, video and operating mode settings inside the latest version of the Armoury Crate utility software posted at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/ . If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do support and stand behind our products, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. About the cracking and squealing noise, we recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty