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Customer reviews

Rating 4.5 out of 5 stars with 348 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 348 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs better than expected it can handle my big work lode

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect PC and great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome PC for FPS, casual, etc. Great design and the screen is super nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance and thermals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a g16 zephyrus before this one that had terrible thermal issues. I am very satisfied with the performance and the temps on this laptop, i can now comfortably rest my palms and use the keyboard without having to suffer burns :D

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect and the price is awesone!!! Gaming laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a great price. Best Buy did a great job getting to me.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Great, except not that great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it restarts itself without giving any messages. I don't know why. Furthermore, 16 GB of RAM is no longer sufficient to run modern games at 1440p+ resolution with highest graphic presets. The gpu and cpu are sufficient, though.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ataberk,
      We regret to learn that you are experiencing rebooting issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505018526-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ-Troubleshooting - Automatic Shutdown/Restart Issues  https://www.asus.com/support/faq/1046480/ Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great. Fantastic performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest gaming laptop I have ever used. Would definitely buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it runs smooth, has a lot of setting I can mess with. Only thing i dont like, is the battery life. It doesn't last as long as id like or as long as it says, but with it own dedicated graphics card it makes up for some of it because sims 4 runs smooth. Lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price for a RTX 5070 Ti laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when it was on sale under $1600. Great price. The only bad thing about this laptop is that it only has 16GB of RAM. I had to upgrade that, but for the price that I bought it for. It deserves at least 4 stars since everything else is good for a 1440p gaming laptop (via external monitor).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the laptop is working as specified in the details

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, has good speed and a great display.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Crashes a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it does a good job. The problem is this laptop crashes a lot. From just watching YouTube to playing games, it will freeze and crash. Has happened maybe 10 times since I bought it in July. One of the crashes took to me a BIOS screen. I stay current on updates and always check but it still crashes. Based off my time with it, I would not recommend this one.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you for sharing your experience with the ASUS G614PR gaming laptop. We sincerely apologize for the repeated crashes and freezing issues you have encountered, and we understand how disruptive this can be.

      To help address the problem, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505010161-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) -  https://www.asus.com/support/faq/1038855/ Asus

  • Rated 4 out of 5 stars

    Nice Labtop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelllent Labtop. Beast for Gaming. Only problem no Numpad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    awesome computer

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid rig for the price! i can play any game on it without a problem. highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great experience... fromt he packaging to the laptop overall I have had a great experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues runs my games great play destiny and cod

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Great piece of hardware

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a minor upgrade from a 4080 laptop. Processor is a beast!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Beast of a laptop

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, snappy and runs games easily no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great computer! I enjoyed it, you will love it too.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling system

    Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, efficient cooling, handles everything at max settings.

    I would recommend this to a friend