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Customer reviews

Rating 4.5 out of 5 stars with 348 reviews

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  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 348 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its perfect. Runs the new doom beautifully and looks great for a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is good but haves a he flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to play some of my newer games again, that my last 7 year old computer was able to play but then all the sudden stopped, so then i got this laptop, is able to play all the games that my old one couldnt play no more

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Great but buggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance, great screen, but... there are some bugs. Closing the laptop "lid" sometimes causes the audio to go out thus forcing a restart. Likely can be resolved with a firmware/driver update but not ideal. Otherwise, beautifully designed device that can handle anything you can throw at it.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ricfutures,

      We sincerely apologize for the audio issue you're experiencing with the laptop and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505018526-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Sound (Speakers/Microphones) problems -  https://www.asus.com/support/faq/1015070/ Asus

  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t really recommend this laptop because of the naming scheme making you think it performs like the desktop counterpart which it does not. Especially at this price point. I was having trouble with games blue screening for no reason which I guess could have been user error but I highly doubt it. They really need to get better about QA/QC these laptops before sending them out.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear KennethL,

      Thank you for sharing your experience with the ASUS G614PR Gaming Laptop. We sincerely apologize for the issues you’ve encountered, including unexpected blue screen errors and concerns about product quality. We understand how frustrating this can be, especially when investing in a high-performance device. Your feedback is greatly appreciated and will be passed along to our product team.

      To help troubleshoot the blue screen problem, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505018526-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Blue Screen Errors in Windows (BSOD) -  https://www.asus.com/support/faq/1042499/
      [Windows 11/10] How to optimize your gaming experience -  https://www.asus.com/support/faq/1046445/ Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    16in powerhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs perfectly, no complaints. Even the 1080p resolution did not bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and good for games. Excellent for gift, work or regular use.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling system

    Rated 5 out of 5 stars

    Asus Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it completely , great cooling system and has power !

    I would recommend this to a friend
  • Pros mentioned:
    Cooling system

    Rated 5 out of 5 stars

    DecenT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was decent just overpriced it had really nice cooling tho

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The full package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great high powered machine, can run any games on Steam without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellent Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect value for money product with the best specs and performance. The ram is just 16gb but it's upgradable unlike a lot of other laptops. I got it for 1559 and I think it is a very good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfied with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device with good graphics to aid all my gsming needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ASUS GAMING LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!! PERFORMANCE AND QUALITY ARE VERY GOOD! FAST AND RELIABLE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, great solid build quality, fast speeds, fairly quiet, RGB looks great, pretty good speakers sound quality. Only thing I’d like is a OLED screen at this price, though that’s unrealistic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price/performance product. I have been using it for 1 month and I have not encountered any problems. The only missing thing is that it is sold with 16 GB of RAM. It should be 32 GB minimum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming companion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evolve to the travelers show, a unpredictable electrical story you create. For those who dare, dare i say, the rog strix g16 is the new pinnacle of serious gaming specs. Its the perfect companion in my rbg rituals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and future proof for mobile gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pc for the price, runs games better and the screen is solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience in Orland park Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop with good prizes an the employees are really good an gave me a preference to get this one for my collage major an it’s going really good with my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Asus gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and confordable laptop, looks strong material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    16th Birthday gift for my son...He loved it... $2000.00 gaming laptop...PRICELESS...straight A student..

    I would recommend this to a friend