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Customer Ratings & Reviews

Your price for this item is $1,963.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.5 out of 5 stars with 284 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-284 of 284 reviews
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as expected. 5070ti is phenomenal with the AMD CPU. Im thoroughly happy with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The juice aint worth the squeeze, maybe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many compromises at this price. try to get it on sale, maybe 500 off id say. i dont hate it just think its too expensive at this price. 300nit panel is meh, i dont mind the resolution cant connect igpu to external display. can only charge on one of the usbc i do like how its only 5 lbs in weight build seems solid for so much plastic still

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear YouAMDBOY,


      Thank you for your comment.

      We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations. If you are unable to send video signal out to an external monitor, check if your monitor and cable are securely connected and working properly. Check inside the Display Properties settings if the monitor is being detected and setup correctly. Additionally, check inside the monitor preferences if the correct input source was selected. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 3 out of 5 stars

    Its ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good laptop but the battery life is horrible.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear user109551,
      Thank you for sharing your feedback we’re delighted to hear that you’re pleased with the product. At ASUS, we take great pride in the quality of our devices and are committed to continuously improving our products and services to deliver exceptional customer experiences.
      We’re sorry to learn that you’re encountering battery drain issues. To help resolve this, we recommend reviewing the troubleshooting steps outlined in our FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505018526-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ: Troubleshooting - Short Battery Life  https://www.asus.com/support/faq/1043914/ Asus

  • Rated 1 out of 5 stars

    Poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics card failed after my second use of the laptop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Aidan,
      We're sorry to hear you're experiencing issues with your graphics card not being detected. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505028444-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ: Troubleshooting - Failure to Detect Graphics Card  https://www.asus.com/in/support/faq/1051385/ Asus