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Customer Ratings & Reviews

$1,957.99
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Comp. Value: $2,099.99

Customer reviews

Rating 4.5 out of 5 stars with 340 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 340 reviews
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the laptop is working as specified in the details

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price for a RTX 5070 Ti laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when it was on sale under $1600. Great price. The only bad thing about this laptop is that it only has 16GB of RAM. I had to upgrade that, but for the price that I bought it for. It deserves at least 4 stars since everything else is good for a 1440p gaming laptop (via external monitor).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, has good speed and a great display.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    awesome computer

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid rig for the price! i can play any game on it without a problem. highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues runs my games great play destiny and cod

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great experience... fromt he packaging to the laptop overall I have had a great experience

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t really recommend this laptop because of the naming scheme making you think it performs like the desktop counterpart which it does not. Especially at this price point. I was having trouble with games blue screening for no reason which I guess could have been user error but I highly doubt it. They really need to get better about QA/QC these laptops before sending them out.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear KennethL,

      Thank you for sharing your experience with the ASUS G614PR Gaming Laptop. We sincerely apologize for the issues you’ve encountered, including unexpected blue screen errors and concerns about product quality. We understand how frustrating this can be, especially when investing in a high-performance device. Your feedback is greatly appreciated and will be passed along to our product team.

      To help troubleshoot the blue screen problem, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505018526-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Blue Screen Errors in Windows (BSOD) -  https://www.asus.com/support/faq/1042499/
      [Windows 11/10] How to optimize your gaming experience -  https://www.asus.com/support/faq/1046445/ Asus

  • Best Buy Employee

    Rated 5 out of 5 stars

    Beast of a laptop

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, snappy and runs games easily no issues.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great piece of hardware

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a minor upgrade from a 4080 laptop. Processor is a beast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great computer! I enjoyed it, you will love it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is good but haves a he flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to play some of my newer games again, that my last 7 year old computer was able to play but then all the sudden stopped, so then i got this laptop, is able to play all the games that my old one couldnt play no more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, efficient cooling, handles everything at max settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its perfect. Runs the new doom beautifully and looks great for a laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but buggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance, great screen, but... there are some bugs. Closing the laptop "lid" sometimes causes the audio to go out thus forcing a restart. Likely can be resolved with a firmware/driver update but not ideal. Otherwise, beautifully designed device that can handle anything you can throw at it.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ricfutures,

      We sincerely apologize for the audio issue you're experiencing with the laptop and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505018526-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Sound (Speakers/Microphones) problems -  https://www.asus.com/support/faq/1015070/ Asus

  • Rated 5 out of 5 stars

    16in powerhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs perfectly, no complaints. Even the 1080p resolution did not bother me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it completely , great cooling system and has power !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and good for games. Excellent for gift, work or regular use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DecenT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was decent just overpriced it had really nice cooling tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The full package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great high powered machine, can run any games on Steam without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellent Excellent

    I would recommend this to a friend