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Customer Ratings & Reviews

$1,999.99

Customer reviews

Rating 4.5 out of 5 stars with 325 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ROG Strix G16 Gaming Laptop for its overall performance, effective cooling system, and sleek design. The laptop is also appreciated for its processor speed and portability. However, some customers have expressed concerns about the screen quality, fan noise during heavy use, and battery life. A few users also mentioned the RAM and port count as areas for potential improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 325 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Birthday present for gamer husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs very well, all of the buttons work and the turbo fan always kicks on when necessary.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    ASUS ROG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop all around, only gripe is 32gb RAM should be standard minimum at this CPU/GPU level

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a great price. Best Buy did a great job getting to me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the laptop is working as specified in the details

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it runs smooth, has a lot of setting I can mess with. Only thing i dont like, is the battery life. It doesn't last as long as id like or as long as it says, but with it own dedicated graphics card it makes up for some of it because sims 4 runs smooth. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great. Fantastic performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest gaming laptop I have ever used. Would definitely buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Screen quality

    Rated 1 out of 5 stars

    Good for 1550 only if you use a monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs hot, idles at 60+ and that's normal for amd hx CPUs, as it has 0 e cores. The laptop itself is quite nice, I mostly use it docked on a foam cooling pad, and then connected to my monitors, and for that, this is the best price to performance you'll find. (1550 for a 5070ti, and an amd hx processor, is hard to beat). Only cons are the screen, battery and heat. Don't buy it if you want to use it the screen. It's a nice display but 1080p is too less to really use the 5070ti's rendering. Tbh you'll have a tough time building a computer with this performance. You'll have to oc a 5060ti or cheap out on the cpu and get a 5070, and that'll be a 1300$ build.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Amey,

      Thank you for your comment.

      We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our future product offering and services. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.


      Regards,
      Rodel

      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Great, except not that great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it restarts itself without giving any messages. I don't know why. Furthermore, 16 GB of RAM is no longer sufficient to run modern games at 1440p+ resolution with highest graphic presets. The gpu and cpu are sufficient, though.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ataberk,
      We regret to learn that you are experiencing rebooting issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505018526-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ-Troubleshooting - Automatic Shutdown/Restart Issues  https://www.asus.com/support/faq/1046480/ Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, has good speed and a great display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price for a RTX 5070 Ti laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when it was on sale under $1600. Great price. The only bad thing about this laptop is that it only has 16GB of RAM. I had to upgrade that, but for the price that I bought it for. It deserves at least 4 stars since everything else is good for a 1440p gaming laptop (via external monitor).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t really recommend this laptop because of the naming scheme making you think it performs like the desktop counterpart which it does not. Especially at this price point. I was having trouble with games blue screening for no reason which I guess could have been user error but I highly doubt it. They really need to get better about QA/QC these laptops before sending them out.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear KennethL,

      Thank you for sharing your experience with the ASUS G614PR Gaming Laptop. We sincerely apologize for the issues you’ve encountered, including unexpected blue screen errors and concerns about product quality. We understand how frustrating this can be, especially when investing in a high-performance device. Your feedback is greatly appreciated and will be passed along to our product team.

      To help troubleshoot the blue screen problem, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505018526-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Blue Screen Errors in Windows (BSOD) -  https://www.asus.com/support/faq/1042499/
      [Windows 11/10] How to optimize your gaming experience -  https://www.asus.com/support/faq/1046445/ Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues runs my games great play destiny and cod

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is good but haves a he flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to play some of my newer games again, that my last 7 year old computer was able to play but then all the sudden stopped, so then i got this laptop, is able to play all the games that my old one couldnt play no more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    awesome computer

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid rig for the price! i can play any game on it without a problem. highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Beast of a laptop

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, snappy and runs games easily no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great experience... fromt he packaging to the laptop overall I have had a great experience

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Great piece of hardware

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a minor upgrade from a 4080 laptop. Processor is a beast!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling system

    Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, efficient cooling, handles everything at max settings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its perfect. Runs the new doom beautifully and looks great for a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great computer! I enjoyed it, you will love it too.

    I would recommend this to a friend