Customer Ratings & Reviews
- Model:
- G614PR-G16.R95070TI
- SKU:
- 6613956
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ROG Strix G16 Gaming Laptop for its overall performance, effective cooling system, and sleek design. The laptop is also appreciated for its processor speed and portability. However, some customers have expressed concerns about the screen quality, fan noise during heavy use, and battery life. A few users also mentioned the RAM and port count as areas for potential improvement.
This summary was generated by AI based on customer reviews.
Laptop Asus gamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and confordable laptop, looks strong material.
I would recommend this to a friendGaming companion
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Evolve to the travelers show, a unpredictable electrical story you create. For those who dare, dare i say, the rog strix g16 is the new pinnacle of serious gaming specs. Its the perfect companion in my rbg rituals.
I would recommend this to a friendBeautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming laptop. I love the LED colors on it!
I would recommend this to a friendBest pc ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful ASUS ROG Strix laptop with great gaming performance.
I would recommend this to a friendBest experience in Orland park Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop with good prizes an the employees are really good an gave me a preference to get this one for my collage major an it’s going really good with my new laptop
I would recommend this to a friendAwesomeness
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.16th Birthday gift for my son...He loved it... $2000.00 gaming laptop...PRICELESS...straight A student..
I would recommend this to a friendGreat Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Solid Construction, Awesome Keyboard and amazing graphics.
I would recommend this to a friendPerfect gaming/work machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming machine, bought as open box but works like it's brand new.
I would recommend this to a friendIts Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thote I was spending to much on this laptop but after having it for a couple of weeks id say its completely worth the extra price
I would recommend this to a friendgreat machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's a very fast and easy working. great colors!!!!!
I would recommend this to a friendstrix g16
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good laptop for $1400. runs metaquest 3 , but gets quite hot and need a very good laptop cooler that doesnt block the vents or intakes.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Droid,
Thank you for sharing your experience with the ASUS G614PR Gaming Laptop. We’re glad to hear that you find it a good value and that it runs MetaQuest 3 smoothly. However, we sincerely apologize for the concern regarding heat during use.
To help improve thermal performance, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505018526-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/
Good battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen works good no problems, start working fast not slow
I would recommend this to a friend- Cons mentioned:Fan noise
Terrible product but even worse customer service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st laptop bought was missing the WIFI card and other internal components. Returned & exchanged, new laptop heats up excessively and after less than 2 months of use the fans are making loud cracking and squealing noises. Tech is stating the fans and thermal issues need fixing and it was caused by being dropped so not under warranty. Absolutely ridiculous! Its obvious this laptop has thermal issues based on numerous reviews and was not caused by a drop. Very disappointed! Will never buy another ASUS product ever!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear HeatherH,
Thank you for your comment.
We do understand your dissatisfaction with the quality of the product and your recent customer service experience, and the inconvenience this may have caused. ASUS is an ISO certified company, and as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free. Regarding your concern on the thermal issue, it is normal for laptops with the same hardware configuration and regardless of the manufacturer to generate more heat than normal while under heavy load especially during gaming. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. To regulate heat generation, ensure the air ventilations are free from obstructions to have efficient air flow for better heat dissipation. While gaming ensure no resource-hungry applications, services and processes are running in the background, this will spike the temperature. You can check go to Task Manager to check how high system resource utilization is being used. The heat or temperature does decrease or normalizes once system resource utilization goes down. Additionally, update Windows, drivers, BIOS and the Armoury Crate utility software if outdated. Updates for this laptop are posted at: https://rog.asus.com/us/laptops/rog-strix/rog-strix-g16-2025-g614/helpdesk_download/. Configure your system, game, video and operating mode settings inside the latest version of the Armoury Crate utility software posted at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/ . If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do support and stand behind our products, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. About the cracking and squealing noise, we recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great FPS, easy to setup, Works as should. Highly recommend!
I would recommend this to a friendOUTSTANDING!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent laptop! Runs any high-end game you throw in it.
I would recommend this to a friendRog Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best new-generation laptop right now， I like it very much
I would recommend this to a friendFast gaming and CAD.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. It’s easily handling all the games we want to play and the 3D printing CAD software.
I would recommend this to a friend- Cons mentioned:Battery life
Don't recommend, has issues with drivers/hardware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this laptop for gaming and work (software development). I've been using this just for a week and have several crashes/system reboot per day. While it is not under load (just browser and office apps) it's crashing randomly during the day. I have all drivers updated and temperature of the CPU in range 70-90C GPU has 0 usage with 50C temperature. Most probably defect related to hardware or drivers as I found lot of complaints for this model from other people. Also want to mention battery - it takes about hour of normal work(not gaming) to get it fully empty. Will have to return this laptop back, very frustrating
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Serhii,
Thank you for your feedback.
We do understand your disappointment and the inconvenience this may have caused. If Windows, drivers, and games are up to date and you are still experiencing random system crash and overheating, update the BIOS if outdated. Additionally, check if you are running the most current Armoury Crate utility software. The most current version is available for download at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/. While accessing cloud games or web applications, ensure this unit has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. Furthermore, you may try running a Cloud Recovery before sending this laptop in fore warranty service. For helpful tips on how to run a Cloud Recovery, please go to: https://www.asus.com/us/support/faq/1047855/ .
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
OUTSTANDING!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product and great reliability Looks great but performance is what you could expect from the price
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase experience. Would purchase again
I would recommend this to a friend