Customer Ratings & Reviews
- Model:
- G614PR-G16.R95070TI
- SKU:
- 6613956
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers enjoy the ROG Strix G16 Gaming Laptop for its overall performance, effective cooling system, and sleek design. The laptop is also appreciated for its processor speed and portability. However, some customers have expressed concerns about the screen quality, fan noise during heavy use, and battery life. A few users also mentioned the RAM and port count as areas for potential improvement.
This summary was generated by AI based on customer reviews.
Is good but haves a he flaws
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to play some of my newer games again, that my last 7 year old computer was able to play but then all the sudden stopped, so then i got this laptop, is able to play all the games that my old one couldnt play no more
I would recommend this to a friendDecenT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was decent just overpriced it had really nice cooling tho
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Excellent Excellent Excellent Excellent Excellent
I would recommend this to a friendASUS GAMING LAPTOP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT!! PERFORMANCE AND QUALITY ARE VERY GOOD! FAST AND RELIABLE
I would recommend this to a friendSatisfied with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device with good graphics to aid all my gsming needs
I would recommend this to a friendNice Labtop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelllent Labtop. Beast for Gaming. Only problem no Numpad.
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t really recommend this laptop because of the naming scheme making you think it performs like the desktop counterpart which it does not. Especially at this price point. I was having trouble with games blue screening for no reason which I guess could have been user error but I highly doubt it. They really need to get better about QA/QC these laptops before sending them out.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KennethL,
Thank you for sharing your experience with the ASUS G614PR Gaming Laptop. We sincerely apologize for the issues you’ve encountered, including unexpected blue screen errors and concerns about product quality. We understand how frustrating this can be, especially when investing in a high-performance device. Your feedback is greatly appreciated and will be passed along to our product team.
To help troubleshoot the blue screen problem, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505018526-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Blue Screen Errors in Windows (BSOD) - https://www.asus.com/support/faq/1042499/
[Windows 11/10] How to optimize your gaming experience - https://www.asus.com/support/faq/1046445/
Very good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's perfect value for money product with the best specs and performance. The ram is just 16gb but it's upgradable unlike a lot of other laptops. I got it for 1559 and I think it is a very good deal.
I would recommend this to a friendFantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, great solid build quality, fast speeds, fairly quiet, RGB looks great, pretty good speakers sound quality. Only thing I’d like is a OLED screen at this price, though that’s unrealistic.
I would recommend this to a friendgood one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.price/performance product. I have been using it for 1 month and I have not encountered any problems. The only missing thing is that it is sold with 16 GB of RAM. It should be 32 GB minimum.
I would recommend this to a friendGaming companion
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Evolve to the travelers show, a unpredictable electrical story you create. For those who dare, dare i say, the rog strix g16 is the new pinnacle of serious gaming specs. Its the perfect companion in my rbg rituals.
I would recommend this to a friendBest experience in Orland park Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop with good prizes an the employees are really good an gave me a preference to get this one for my collage major an it’s going really good with my new laptop
I would recommend this to a friendGood and future proof for mobile gamer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good pc for the price, runs games better and the screen is solid
I would recommend this to a friendAwesomeness
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.16th Birthday gift for my son...He loved it... $2000.00 gaming laptop...PRICELESS...straight A student..
I would recommend this to a friendLaptop Asus gamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and confordable laptop, looks strong material.
I would recommend this to a friendBest pc ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful ASUS ROG Strix laptop with great gaming performance.
I would recommend this to a friendBeautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming laptop. I love the LED colors on it!
I would recommend this to a friendIts Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thote I was spending to much on this laptop but after having it for a couple of weeks id say its completely worth the extra price
I would recommend this to a friendPerfect gaming/work machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming machine, bought as open box but works like it's brand new.
I would recommend this to a friendTerrible product but even worse customer service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st laptop bought was missing the WIFI card and other internal components. Returned & exchanged, new laptop heats up excessively and after less than 2 months of use the fans are making loud cracking and squealing noises. Tech is stating the fans and thermal issues need fixing and it was caused by being dropped so not under warranty. Absolutely ridiculous! Its obvious this laptop has thermal issues based on numerous reviews and was not caused by a drop. Very disappointed! Will never buy another ASUS product ever!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear HeatherH,
Thank you for your comment.
We do understand your dissatisfaction with the quality of the product and your recent customer service experience, and the inconvenience this may have caused. ASUS is an ISO certified company, and as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free. Regarding your concern on the thermal issue, it is normal for laptops with the same hardware configuration and regardless of the manufacturer to generate more heat than normal while under heavy load especially during gaming. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. To regulate heat generation, ensure the air ventilations are free from obstructions to have efficient air flow for better heat dissipation. While gaming ensure no resource-hungry applications, services and processes are running in the background, this will spike the temperature. You can check go to Task Manager to check how high system resource utilization is being used. The heat or temperature does decrease or normalizes once system resource utilization goes down. Additionally, update Windows, drivers, BIOS and the Armoury Crate utility software if outdated. Updates for this laptop are posted at: https://rog.asus.com/us/laptops/rog-strix/rog-strix-g16-2025-g614/helpdesk_download/. Configure your system, game, video and operating mode settings inside the latest version of the Armoury Crate utility software posted at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/ . If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do support and stand behind our products, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. About the cracking and squealing noise, we recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty