Customer Ratings & Reviews
- Model:
- G614PR-G16.R95070TI
- SKU:
- 6613956
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers enjoy the ROG Strix G16 Gaming Laptop for its overall performance, effective cooling system, and sleek design. The laptop is also appreciated for its processor speed and portability. However, some customers have expressed concerns about the screen quality, fan noise during heavy use, and battery life. A few users also mentioned the RAM and port count as areas for potential improvement.
This summary was generated by AI based on customer reviews.
great machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's a very fast and easy working. great colors!!!!!
I would recommend this to a friendGood battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen works good no problems, start working fast not slow
I would recommend this to a friendDon't recommend, has issues with drivers/hardware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this laptop for gaming and work (software development). I've been using this just for a week and have several crashes/system reboot per day. While it is not under load (just browser and office apps) it's crashing randomly during the day. I have all drivers updated and temperature of the CPU in range 70-90C GPU has 0 usage with 50C temperature. Most probably defect related to hardware or drivers as I found lot of complaints for this model from other people. Also want to mention battery - it takes about hour of normal work(not gaming) to get it fully empty. Will have to return this laptop back, very frustrating
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Serhii,
Thank you for your feedback.
We do understand your disappointment and the inconvenience this may have caused. If Windows, drivers, and games are up to date and you are still experiencing random system crash and overheating, update the BIOS if outdated. Additionally, check if you are running the most current Armoury Crate utility software. The most current version is available for download at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/. While accessing cloud games or web applications, ensure this unit has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. Furthermore, you may try running a Cloud Recovery before sending this laptop in fore warranty service. For helpful tips on how to run a Cloud Recovery, please go to: https://www.asus.com/us/support/faq/1047855/ .
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Fast gaming and CAD.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. It’s easily handling all the games we want to play and the 3D printing CAD software.
I would recommend this to a friendOUTSTANDING!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product and great reliability Looks great but performance is what you could expect from the price
I would recommend this to a friendGood purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great FPS, easy to setup, Works as should. Highly recommend!
I would recommend this to a friendOUTSTANDING!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent laptop! Runs any high-end game you throw in it.
I would recommend this to a friendVERY disappointed in product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never regretted a laptop purchase as much as this one, figured I would have it for around 2 years before replacing, but after less than 4 months the fans are busted, and no I was not blocking them and never ran more than 2 applications at once, and when gaming NEVER had other programs running. It literally stopped out of nowhere and honestly seems kind of dangerous, since it would probably melt if I tried playing something now, not even going to risk that. With my luck I got the one defective unit but I can not in good conscious recommend this product. The fans breaking is not even a hard fix but it happening so quickly says a lot about the quality of the product, I have bought ASUS laptops and had very good experiences with them in the past, no idea what went wrong with this one
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear CaPeE,
Thank you for sharing your experience with the ASUS G614PR gaming laptop. We sincerely apologize for the fan malfunction you encountered after only a few months of use. Hardware issues of this nature are not the quality of product performance we aim to provide, and we regret that your experience did not reflect the standards we strive to uphold.
To further investigate the issue, we kindly advise contacting our support team directly at https://www.asus.com/us/support/callus/. Our specialists will review the matter in detail and assist you with the most effective solution. Your feedback will also be passed along to our product team for further evaluation.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505028444-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rog Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best new-generation laptop right now， I like it very much
I would recommend this to a friendVery good first impression
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, still need more time to find out if it is as good as I think or not.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Taghrid A,
Thank you for sharing your initial thoughts on the ASUS G614PR Gaming Laptop. We're glad to hear things are going well so far. It's completely understandable to want more time to fully evaluate its performance. If any questions come up during your experience, or if you need support optimizing the system, we’re here to help. We appreciate your feedback and look forward to hearing how it continues to perform for you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, please email us at customerloyalty@asus.com and include the case number "N2505018526-0006" as a reference. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great price for gaming!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is great for online gaming! I can play really complex games with this laptop with no lag or issues.
I would recommend this to a friendstrix g16
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good laptop for $1400. runs metaquest 3 , but gets quite hot and need a very good laptop cooler that doesnt block the vents or intakes.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Droid,
Thank you for sharing your experience with the ASUS G614PR Gaming Laptop. We’re glad to hear that you find it a good value and that it runs MetaQuest 3 smoothly. However, we sincerely apologize for the concern regarding heat during use.
To help improve thermal performance, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2505018526-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase experience. Would purchase again
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, I’m very happy because it met my needs! Thanks a lot.
I would recommend this to a friendGreat gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had any issues with it i did add another 2tb 990 pro m.2 and upgraded the ram to a 32 gb kit
I would recommend this to a friendBetter to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.better to but this product , which is working fine battery good backup
I would recommend this to a friendBuy on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop. Buy on sale to maximize value. Otherwise, there are better ones.
I would recommend this to a friendPaper Tiger: Specs don't matter if Reliability=1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, around September 1, 2025, I returned my recently purchased ASUS TUF 16 because the TUF keyboard was too cramped on the left side. Just not my fit. No shame. I gave it 4 stars because keyboards can be very personal. This keyboard is great. The specs are great (not crazy about 1080 by 1200 but it looked good; and not a fan of port placement, but that's nitpicking) The FATAL problem is all the FATAL errors randomly causing reboots while I am trying to get work done, I have spent twice as many hours trying to troubleshoot this than I have using it. I have had MAYBE 2 or so hours gaming because it can't handle Word, Adobe, Outlook, and Excel running at the same time. Seriously, since 9/15 or so reliability average is MAYBE 1.5 to 2.5--at best. Haven't seen the north side of 3 for certain. Every fix to drivers or whatever causes more issues. Yes I have all the latest NVIDIA and Windows updates. But ASUS Mouse wants to ride roughshod over logitech's drivers. It can't handle runnig a high res monitor out of the HDMI port and a 1080 monitor out of the USB-Port. As a result, I have uninstalled Armory crate, the daily problematic ASUSLighting, and any number of other ASUS drivers and software, disabled processes as each successive fix because this laptop won't stop keep giving me BSODs. I have 20 days left to return this laptop, and the odds are looking like 95% than I will pony up $1000 more for a higher tier, non-ASUS laptop (HP or Acer or Lenovo) that hopefully won't be laden with unnecessary bells and whistles that cause system unreliability. I am not asking for the moon. I just need Windows, Word, Acrobat Pro, Outlook, and Excel to work at consistent reliability at 9 and leave me time to play demanding games now and in the future instead of troubleshooting 16 hours a week and pushing my work past deadlines. I REALLLLLLLY wanted to love this laptop because--ON PAPER--the specs are great, I love the look, and the keyboard fits. But none of that matters if reliability hovers at 1-2 despite dozens of hours of trying to get rid of critical errors and warnings. Last night it just randomly started typing uuuuuuuuuuuuuuuuuuuuuu in my Word documents.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Timothy,
Thank you for your feedback.
We do understand your disappointment with this laptop and the inconvenience this may have caused if you are experiencing multiple issues. All ASUS products undergo intensive quality control testing and inspections, this is a random problem. If Windows, drivers, BIOS, applications and games are up to date and you are still experiencing issues, check if you are running the most current Armoury Crate utility software. The most current version is available for download at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/. Addtionally, while accessing cloud games or web applications, ensure this unit has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. Furthermore, if problem persists, Windows is possibly corrpted. If this is the case, you may try running a Cloud Recovery as a last resort before sending this laptop in for warranty service. For helpful tips on how to run a Cloud Recovery, please go to: https://www.asus.com/us/support/faq/1047855/ . An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Great laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop , durable and reliable. My nephew loves it!
I would recommend this to a friendSoup good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good soup. Would soup again. Probably made of soup.
I would recommend this to a friend