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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 364 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers enjoy the ROG Strix G16 Gaming Laptop for its overall performance, effective cooling system, and sleek design. The laptop is also appreciated for its processor speed and portability. However, some customers have expressed concerns about the screen quality, fan noise during heavy use, and battery life. A few users also mentioned the RAM and port count as areas for potential improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 364 reviews
  • Rated 4 out of 5 stars

    exceptionla

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for gaming, no issues. Definition is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good laptop, but a brick. Very heavy to lug around as a laptop. GPU is great, 12VRAM, upgradable RAM and SSD, screen is also really great, but IPS. The keyboard is good, but the backlight is kind of a lot and sometimes you cannot see. Specs are really good for a price point on sale. Personally ended up returning because I felt it was to much to lug around, the battery life is not good at all for non gamming, and constantly felt like I was searching for a outlet to add on top of that the charger is heavy so its like heavy laptop heavy charger always trying to lug around defeated the portability purpose for me with a laptop, and I already have a nice desktop. Main takeaway.. IF you are looking to use this as your primary setup, as in docking it on your desk to your monitors, this laptop is solid for specs, reliability, and price point among the competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Great gaming. Cool rgb. Have been using it for an year without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Strix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for about a month now. And it is a really powerful machine. Many wrote about the weak screen, but in my opinion everything is in comparison, for me it is not bad. Recently increased the amount of RAM to 32. I play S.T.A.L.K.E.R. 2 on maximum graphics settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted this laptop as a add on to the console I currently have. I wanted something I could play all the steam games on without having issues with frame and lag. This laptop has been perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought an open box and it was dirty and scratched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box .. opened it up super excited and it was supposed to be in excellent condition but it was very dirty and covered in dust and fingerprints there was a big scratch on the screen the power supply looked like they drug it through gravel and threw it in the mud .. so I thought of well and tried to turn it on and when I did the start up it had no wifi either the card was damaged or when they wiped it clean they wiped off the drivers so I figured oh well I will just load the drivers on a USB and bypass the startup stuff but I got frustrated by it being dirty and scratched and not having wifi functional and returned it an hour later .. I paid 40 dollars for express shipping .. they refunded the computer and the tax but not the extra I paid for shipping .. wasn't happy to spend 40 dollars for faster shipping just to return it within an hour and the closest best buy is an hour away so I had to leave work early to make it to ups store before they closed so lost that money for not working also

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jedi,

      We regret to learn about the condition in which you received the device. This is not the kind of experience we want our customers to have with our resellers and we sincerely apologize for any inconvenience this may have caused you. If you wish to file a formal complaint, we recommend contacting Best Buy customer support at 1-888-237-8289.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, email us at customerloyalty@asus.com and include the case number "N2505018526-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase I love this laptop!! 100 % recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Beast of Performance and Design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the pleasure of using the ASUS ROG Strix G16 G614PR for a few weeks now, and I can confidently say that it’s an absolute powerhouse. From gaming to creative work, this laptop delivers across the board, offering an incredible blend of performance, build quality, and aesthetics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    own review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good laptop overall, but I had a problem when I used it without the charger. The battery ran out and it wouldn’t turn on again until the battery was completely drained. You should only use it with the charger if you don’t want any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device! Great performance and hardware.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Gaming set

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing laptop and great response almost no loading time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium quality all around. From unboxing to gaming, you really feel like there’s no better portable option, and I’m positive this is the best. The 5070ti in this thing is the perfect reasonable GPU to both game on the go and hook up to an external monitor. You won’t break the bank with this price point as it’s fair and performs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected, great performance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing computer for the money. Overall great performance right out of the box. I upgraded the RAM as I feel that whas the weaker part of it. However the screen, the processor and disk, all as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a very good laptop, has run everything i have put on it with no problem. Would definitely recommend this to any gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this laptop, I wasn’t a fan of laptops considering that you can just buy a pc. The performance is really good considering it has laptop version parts. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect im using it everyday and i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! Added 64GB RAM and runs fastest ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for its pRICE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is battery, apart from it it's excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good laptop. Upgraded from and hp victus with a 3050. Runs everything i want to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop for the right price and preforms well.

    I would recommend this to a friend