Customer Ratings & Reviews
- Model:
- G815LW-G18.U95080
- SKU:
- 12354595
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the overall performance, high-quality 2K screen, and efficient cooling system of this device. While users appreciate the powerful processor and versatile port selection, some have expressed concerns regarding the battery longevity and audible fan noise. Additionally, the laptop's significant weight and size can make it feel somewhat cumbersome to transport.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great Price and Specs but No HDR in Games?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome computer with a very basic IPS display. The graphics card deserves a better screen.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Beanhimself,
Thank you for your feedback on the ASUS G815LW Gaming Laptop. We're glad to hear you’re enjoying the overall performance and appreciate your comments on the display. We understand how important screen quality is, especially when paired with a high-performance graphics card. Your input is valuable and will be shared with our product team for future consideration.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2504022227-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Awesome Gaming Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent gaming laptop with 2 thunderbolt 5 ports. I immediately upgraded the RAM from 32 to 64 gb. Definitely would recommend the system.
I would recommend this to a friendBest Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Husband is going to love it. It’s similar to his last computer. Can’t wait for Christmas.
I would recommend this to a friendComputer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the computer It’s got the speed and memory needed to do a lot of stuff
I would recommend this to a friend
Meh
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I would say it is good, but unfortunately the unit I had would freeze and stutter during gaming. Could have been a defective unit, but besides that everything was phenomenal.
I would recommend this to a friendGood, but...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but too expensive for and ips display and all plasfic build. The other the Scar has mini led display, that i recommend
No, I would not recommend this to a friendIncridible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop with great screen. Worth the price, especially during sale period
I would recommend this to a friendTHE BIGGEST THE BADDEST
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTELY BEAUTIFUL im so glad i made the decision to buy one
I would recommend this to a friend- Cons mentioned:Portability
Beast minus portability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop as a desktop replacement but not portable enough. Just depends on your needs
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Niko,
Thank you for your feedback on the ASUS G815LW Gaming Laptop. We're glad it meets your needs as a desktop replacement. We understand that portability may be a concern depending on your usage, and we appreciate you sharing your experience. Your input will be passed along to our product team for future consideration.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504022227-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Cannot recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but asus cheaped out on rgb lightning, only zoned backlight, no perkey lights. In general I will buy another brand next time
No, I would not recommend this to a friendRecommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good price Good condition First time I am buying open box
I would recommend this to a friendSeems fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Swems like a powerful system however like the defaint it has too much power for such an compact system constantly overheats without throttle stop.
I would recommend this to a friendYou get what you pay for!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get exactly as advertised, strong high end machine. The plastic is a bit underwhelming, however, the laptop is a beast. Recommended if you don't care about OLED screens.
I would recommend this to a friendI bought this conputer 14 days price drop $500
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good , but the price drop so fast and thing to return
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear YIFANC,
Thank you for sharing your feedback on the ASUS G815LW gaming laptop. We’re pleased to hear that you find the product itself to be good, though we sincerely apologize for the frustration caused by the rapid price drop and the challenges around returning the device.
While ASUS does not control retailer pricing or return policies, we recommend contacting Best Buy support directly regarding the price adjustment, as they may be able to provide further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504022227-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Мне зашло
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Оень не плохой девайс. Я доволен. За свои деньги - топ.
I would recommend this to a friendVery good machine .
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The temperatures make it worth the purchase. The 5090 has gotten temperature high temperatures but the 5080 is the sweet spot
I would recommend this to a friendGood value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! I would prefer a strix scar 18 though but best buy doesn't have it available right now. It's worth the price and I love the new design from ROG this year.
I would recommend this to a friend50/50
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad laptop but it had a lot of issues with the bios and configuration sometimes the internet icon disappeared and come back
I would recommend this to a friendBeast pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying it. Plays games like a dream a max settings
I would recommend this to a friendExcellent purchase Excellent service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent purchase, good attention and service from the store staff.
I would recommend this to a friend