Customer Ratings & Reviews
- Model:
- G815LW-G18.U95080
- SKU:
- 12354595
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Buy ASUS G815LW line; Avoid ASUS G814 line
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, 1080p camera, 2TB storage, smoothly runs multiple streaming applications concurrently
I would recommend this to a friendVery good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus has always been a great product. Way a good buy.0
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the Legion S7, best idea I've ever had
I would recommend this to a friendAmazing!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A absolute monster, amazing PC recommend it to every gamer.
I would recommend this to a friendMONEY WELL SPENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as OPEN BOX it was like new , I really liked everything about it only problem is Optimus and gpu was disabling itself sometimes but i uninstall the and reinstall the drivers didnt happen for a while ,
I would recommend this to a friendInconveniente
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is the problem, it always doesn't last long.
I would recommend this to a friendasus laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its faster than my older laptop and love the bigger screen size.
I would recommend this to a friendI love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review...................................................
I would recommend this to a friendDisappointing buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fans kick in all time no matter gaming or just browsing, very hot and noisy. I think I am going to return it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TateTs,
We sincerely apologize for the fan and overheating issues you're experiencing with the Gaming Notebook and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504022227-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/
Beast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great laptop. Has no problems with just about any game. Very quiet and stays relatively cool even without a cooling pad. Battery is fairly decent and of course lasts a lot longer depending on what you’re doing ie streaming, or gaming.
I would recommend this to a friendBest Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Husband is going to love it. It’s similar to his last computer. Can’t wait for Christmas.
I would recommend this to a friendAwesome Gaming Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent gaming laptop with 2 thunderbolt 5 ports. I immediately upgraded the RAM from 32 to 64 gb. Definitely would recommend the system.
I would recommend this to a friendComputer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the computer It’s got the speed and memory needed to do a lot of stuff
I would recommend this to a friendGreat Price and Specs but No HDR in Games?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome computer with a very basic IPS display. The graphics card deserves a better screen.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Beanhimself,
Thank you for your feedback on the ASUS G815LW Gaming Laptop. We're glad to hear you’re enjoying the overall performance and appreciate your comments on the display. We understand how important screen quality is, especially when paired with a high-performance graphics card. Your input is valuable and will be shared with our product team for future consideration.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2504022227-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Incridible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop with great screen. Worth the price, especially during sale period
I would recommend this to a friendI bought this conputer 14 days price drop $500
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good , but the price drop so fast and thing to return
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear YIFANC,
Thank you for sharing your feedback on the ASUS G815LW gaming laptop. We’re pleased to hear that you find the product itself to be good, though we sincerely apologize for the frustration caused by the rapid price drop and the challenges around returning the device.
While ASUS does not control retailer pricing or return policies, we recommend contacting Best Buy support directly regarding the price adjustment, as they may be able to provide further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504022227-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
THE BIGGEST THE BADDEST
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTELY BEAUTIFUL im so glad i made the decision to buy one
I would recommend this to a friend
Meh
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I would say it is good, but unfortunately the unit I had would freeze and stutter during gaming. Could have been a defective unit, but besides that everything was phenomenal.
I would recommend this to a friendGood, but...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but too expensive for and ips display and all plasfic build. The other the Scar has mini led display, that i recommend
No, I would not recommend this to a friendRecommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good price Good condition First time I am buying open box
I would recommend this to a friend