Customer Ratings & Reviews
- Model:
- G815LW-G18.U95080
- |
- SKU:
- 12354595
Customer reviews
Rating 4.5 out of 5 stars with 266 reviews
(266 customer reviews)Rating by feature
- Battery Life4.0
Rating 4.0 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
ROG Round Two
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Great display. Performs well with my games. Runs hot, so have a cooling pad under it. This is the second ASUS ROG I’ve bought, hopefully it does as well as the first over time.
This review is from ASUS - ROG Strix G18 18" 2.5K 240Hz Gaming Laptop - Intel Core Ultra 9 HX - 32GB RAM - NVIDIA GeForce RTX 5080 - 2TB SSD - Eclipse Gray
I would recommend this to a friendRated 1 out of 5 stars
Multiple buying attempts, all freezing issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have attempted to purchase 3 of these ROG Strix 18" laptops since February. Every single one of them had freezing issues. I am a system builder, and I know my way around Windows, drivers, updates, SSDs, ect. I know Asus machines very well. My 5 year old gaming Asus ROG machine is still running to this day. I don't know WHAT is going on with these machines, but they are NOT ready for release. The first one I bought had faulty wiring in it, and the backlit keyboard would not work. The second and third ones worked fine for a couple of days, and then started freezing. No Blue Screen of Death. Straight up, freezing. Everything would just lock up. No mouse movements, no keyboard response, nothing. I needed to hold down the power button for a hard reset. Afterward, it would boot up normally, and moments after it would totally freeze again. The LED light next to the charging port would just rapidly flash a while color. I had all the latest Windows Updates, I had all the latest BIOS and drivers from the My Asus app. This happened on 2 machines in the span of 3 days. These are not ready for release, and with the amount of software and licenses I have to assign to my machines and what not, this is unacceptable. At this price point, these things should be 1000% flawless right out of the box. I will not buy another Asus laptop again. This has been by fat the worse computer experience I have ever had. And I am a 25 year system builder. It's a shame, because specs wise these are impressive. Nothing but issues with them. It very well could be BIOS or driver update related. Some of us are trying to run businesses with these machines, and we just don't have time to deal with this garbage.
This review is from ASUS - ROG Strix G18 18" 2.5K 240Hz Gaming Laptop - Intel Core Ultra 9 HX - 32GB RAM - NVIDIA GeForce RTX 5080 - 2TB SSD - Eclipse Gray
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear RockWood,
Thank you for your comment.
We do understand your disappointment with the laptop and the inconvenience this may have caused if you are experiencing system freeze. If the problem persisted after installing all updates(Windows, drivers, BIOS, applications and games, Windows is possibly corrupted. To resolve this, try to perform a factory reset. After a successful reset, please install all updates again. Updates for this laptop are posted at:  https://rog.asus.com/laptops/rog-strix/rog-strix-g18-2025/helpdesk_download/ . Ensure you reconfigure your system, games, video and performance mode setting using the most current version of the Armoury Crate utility software.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 5 out of 5 stars
Amazing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is wonderful. No problems at all. Runs all games at a great FPS and has abeautiful display.
This review is from ASUS - ROG Strix G18 18" 2.5K 240Hz Gaming Laptop - Intel Core Ultra 9 HX - 32GB RAM - NVIDIA GeForce RTX 5080 - 2TB SSD - Eclipse Gray
I would recommend this to a friendRated 5 out of 5 stars
Powerful laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is more than expected, is a really powerful and nice price
This review is from ASUS - ROG Strix G18 18" 2.5K 240Hz Gaming Laptop - Intel Core Ultra 9 HX - 32GB RAM - NVIDIA GeForce RTX 5080 - 2TB SSD - Eclipse Gray
I would recommend this to a friendRated 4 out of 5 stars
Very powerful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a powerhouse. I'm not quite used to it yet but it's amazing. Speed is great and easily handles all of my programs. Design is a big plus
This review is from ASUS - ROG Strix G18 18" 2.5K 240Hz Gaming Laptop - Intel Core Ultra 9 HX - 32GB RAM - NVIDIA GeForce RTX 5080 - 2TB SSD - Eclipse Gray
I would recommend this to a friendRated 5 out of 5 stars
My favorite laptop gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite laptop gaming, its perfect. I love the laptop
This review is from ASUS - ROG Strix G18 18" 2.5K 240Hz Gaming Laptop - Intel Core Ultra 9 HX - 32GB RAM - NVIDIA GeForce RTX 5080 - 2TB SSD - Eclipse Gray
I would recommend this to a friend






















