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Customer Ratings & Reviews

$229.26

Customer reviews

Rating 4.8 out of 5 stars with 146 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-146 of 146 reviews
  • Cons mentioned:
    Backlighting

    Rated 1 out of 5 stars

    Mid. Dont waste your time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software to control the lightint is complete garbage. You can tweak it with your windows settings and it will still findba way to go back to default settings. The keyboard does NOT feel better than the razer keyboards. I bought it at a discount and it’s still Not worth it

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SangDaNoble,

      We sincerely apologize for the difficulties you’ve experienced with your ROG Strix Scope II 96 Wireless Gaming Keyboard, particularly regarding the lighting control software and overall performance. We understand how frustrating it can be when a product does not meet expectations, and we regret the inconvenience this has caused.

      To ensure this issue is properly investigated and addressed, we recommend contacting our support team at https://www.asus.com/us/support/callus/. Our representatives will be able to assist you further with troubleshooting and provide guidance on potential solutions or repairs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2503018978-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 2 out of 5 stars

    It works thats about it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, it's nothing special though. It changes colors but you can barely type in that mode. This isn't a Mechanical Keyboard, the keys are way too soft. This keyboard is nothing special for the high price. I'd send it back but it might be useful in the future for someone else. I wouldn't recommend this keyboard unless you like wasting money.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Mike,

      Thank you for sharing your experience with the ASUS ROG Strix Scope II 96 Wireless Gaming Keyboard. We are sorry to hear that the product did not meet your expectations regarding typing feel, lighting effects, and overall value, and we sincerely apologize for the disappointment this has caused.

      Please rest assured that your feedback will be passed along to our product team for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2601017759-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Double typing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard has a serious double-typing issue. Multiple keys often register twice with a single press. It’s extremely frustrating and makes typing unreliable. Not recommended

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MattE,

      Thank you for your comment.

      We do understand your disappointment with the keyboard and the inconvenience this may have caused if you are experiencing double-typing issue. To resolve this, install ASUS Armoury Crate utility and use this to ensure your keyboard firmware is updated to the latest version, factory reset the keyboard by holding "Fn + Esc" for 10–15 seconds until the keyboard flashes green and adjust Windows Settings Keyboard Properties in the Windows Control Panel and set the Repeat delay to "Long". Additionally, ensure your PC meets the system requirements of the keyboard. If it does, ensure Windows and drivers for your PC are up to date.

      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel

      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Gaming Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard feels like it was quality made. The rgb is nice when paired with the armoury crate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard is really nice perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far keyboard feels really good very soft keys when you push would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid this nonsense at all costs. I have one and the FN key doesn't work in 2.4hz mode. I try to reset it with FN+ESC and it's just locked up, and doesn't do anything. Asus has gone cheap and it's not worth your money.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AFKaflak,

      We sincerely apologize for the issues you're experiencing with the ASUS ROG Strix Scope II 96 Wireless Keyboard and for any inconvenience this may have caused you. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2503018978-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - External Keyboard/USB Keyboard/Wireless Keyboard Issues -  https://www.asus.com/support/faq/1047955/ Asus