Customer Ratings & Reviews
- Model:
- GA401QM-G14.R73060
- SKU:
- 6494633
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the ROG Zephyrus 14" gaming laptop's impressive performance, long battery life, and portable design. Many appreciate its lightweight nature and the vibrant display, although some users note that the device can get warm under heavy use and that the fan can be noisy at times. The lack of a built-in webcam and limited storage are also frequently cited drawbacks. Overall, the laptop receives positive feedback for its combination of power and portability, despite some minor issues.
This summary was generated by AI based on customer reviews.
G14 Very godo laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop, wish it had the AniME feature, but it doesnt. thats okay though great laptop overall.
I would recommend this to a friendAmazing laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptob. Works really well. No problems with it at all. Mostly used for embroidery.
I would recommend this to a friendAsus Zephyrus G14
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and included everything! The laptop cam completely undamaged and works great!
I would recommend this to a friend- Pros mentioned:Design
Pretty happy with it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good computer love that i can play online games with faster speeds and smoother graphics. Very disappointed with how long it tok to get here order on wednesday evening paid 34 dollars for overnight shipping and it didnt get here t the following tuesday. Other then that veryy happy with it.
I would recommend this to a friend Great machine for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For this price I got a great gaming machine High performance not heat up problems
I would recommend this to a friendFantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs great but get hot and a bit loud but that 2qs expected
I would recommend this to a friendGood deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome computer, did have to download a drive from online. Other than that good.
I would recommend this to a friendIts ok does its job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok does its job my son likes it size is a bit small
I would recommend this to a friendAsus Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer at a great price. No problems so far, it is running perfectly
I would recommend this to a friendExcellent mid-range gaming - travels great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the G14 as a replacement/upgrade from my very old 15.6" MSI (GTX 1050M, i5-7300HQ, 8GB RAM) and wanted both better GPU performance and a smaller form factor. While the RTX 3060 is definitely an improvement, the smaller size of the laptop means lower power (only up to 80W vs 125W on larger laptops with the same GPU). The speed of the overall system is excellent, especially if you're used to running older CPU's off of HDD drives. However, the 512GB SSD is definitely limiting for today's games (will have to constantly install/uninstall/reinstall if you play multiple titles. A hybrid SSD/HDD would have been nice - I had to get a 2TB external to house other media (photos, videos, etc.) Aesthetically, this is a very nice-looking laptop and it's only slightly thicker than the exceedingly more expensive Razor Blade 14. It's not an ultrabook, but it is more than serviceable as a travel laptop.
I would recommend this to a friendworth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good gaming pc gets hot though while i play spider man
I would recommend this to a friend- Cons mentioned:Storage, Webcam
Mediocre for the price.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No lan card or webcam. The key board lights up but can’t change colors despite having the software to do so. Cannot add more memory or storage unless you replace the ones in the slot. Color not all that great.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Aamm,
We apologize for this product not living up to your expectations. For the keyboard RGB issue we recommend reinstalling the Armoury Crate software, you can download the necessary tools from the link below. This laptop has one onboard memory module and another that is replacable. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2107002091-0056" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing computer that works great, amazing screen size
I would recommend this to a friend- Pros mentioned:Performance
Great laptop - for exactly the warranty length
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motherboard died I kid you not ONE day after the 1 year mark. Asus quotes over a thousand dollars for the part, only other options are eBay, because they won't sell the part OEM directly, and those options are only 600/ea - not a great feeling seeing the MFG try to scam you out of money. Def recommend researching on Reddit and other forums as I see a litany of other people having the same results. Laptop, when it worked, *did* perform just fine, so there ya go, reasoning for your one star.
No, I would not recommend this to a friend Wifes wedding gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Wife absolutely loved it for her wedding gift she is playing on it currently.
I would recommend this to a friendGreat laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and does everything I need it to. Got it on sale also which was great
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing I use it everyday zero bugs and the team at Best buy was amazing
I would recommend this to a friendSmall but powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying this laptop. got it on July 4th sale and it's a steal.
I would recommend this to a friendGood for College
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed for our kid who's starting college. So far it is good.
I would recommend this to a friendGood laptop but is now dated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop in 2023 and it's dated to say the least, For the same price there are much better options out there. And if you're willing to spend some more the new zephyrus g14's are much better value. The 1080p display is also lacking in 2023.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jonyfanfan,
We appreciate you sharing your feedback on this model. We understand that this is not what you expected, and we sincerely apologize for that. We take customer satisfaction seriously and we want to make sure that you are happy with your purchase. We will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email atcustomerloyalty@asus.comand provide the case number "N2107002091-0072" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support