Customer Ratings & Reviews
- Model:
- GA401QM-G14.R73060
- |
- SKU:
- 6494633
Customer reviews
Rating 4.4 out of 5 stars with 776 reviews
(776 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the ROG Zephyrus 14" gaming laptop's impressive performance, long battery life, and portable design. Many appreciate its lightweight nature and the vibrant display, although some users note that the device can get warm under heavy use and that the fan can be noisy at times. The lack of a built-in webcam and limited storage are also frequently cited drawbacks. Overall, the laptop receives positive feedback for its combination of power and portability, despite some minor issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 4 out of 5 stars
Pretty sweet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not their finest product but a great laptop overall. Runs Fortnite pretty smooth, Minecraft no problem at all.
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly this was my second runner up. I got this beauty around black friday/cyber monday and have been using it since. Its not my daily, but I sure do game on it. Its gets me soo excited when i pull it out of my laptop bag. I wasnt too sure about it being white, but its so stunning, the screen size is only 14” which after a while you’ll definitely get use too. This is also my first ASUS product, im truly a fan and will check out the next versions as they become available for upgrades in the future
I would recommend this to a friend- Pros mentioned:Battery life
Rated 4 out of 5 stars
Really Good Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for gaming. The laptop has pretty good graphics card and the battery life is decent.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
4.5/5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, has super fast speeds but just has a screen flickering issue that happens sometimes which is a known issue with this laptop.
I would recommend this to a friend - Cons mentioned:Heat
Rated 1 out of 5 stars
Terrible experience with the laptop and Asus
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible laptop. Overheats like crazy and had white lines all across the screen. I'm sure for some this laptop worked fine but not for me. Asus was TERRIBLE in solving the problem, making me pay for shipping that did nothing to solve the problem. Find another laptop
No, I would not recommend this to a friend - Cons mentioned:Fan noise
Rated 4 out of 5 stars
Good laptop for a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop! There is one thing that the fans are kinda loud but just ignore it… ahaha
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Nice gaming computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer was bought for our son and it works great. It has great graphics, sound, and easy to work. So far so good.
I would recommend this to a friend Rated 1 out of 5 stars
Motherboard and the replaced one broke in few mos
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So not buy Asus laptop mine broke after 10 months and Best Buy sent it to Asus to change motherboard… the replaced motherboard also broke after 4 month. Went back to bestbuy said they are not responsible and I have to pay for them to send for repair plus the motherboard price… keep away it is a scam
No, I would not recommend this to a friendRated 4 out of 5 stars
Very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent computer for the price. Very thin and lightweight. Perfect for those who are on the go.
I would recommend this to a friendRated 5 out of 5 stars
best laptop ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best asus laptop made at a good price too. i waited months but purchased best buy when they had a sale found on google shopping
I would recommend this to a friend- Cons mentioned:Heat
Rated 5 out of 5 stars
Excellent value for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets hot, but it is understandable with so much power in such a small body
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Faster than expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My previous laptop went wrong and I bought this as quick replacement. It is faster than expected in movie editing.
I would recommend this to a friend Rated 2 out of 5 stars
Bit of a let down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant give this a fair chance really, Mine was broken out of the box. Keyboard would not work no matter what trick I found on the internet to attempt. I do give credit to the Best buy team of waldorf Maryland for helping me secure a refund 2 days past the usual time you have to return/ exchange
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jason A,
We sincerely apologize for the issues you've faced with the laptop and the inconvenience caused. This is not the quality of service we aim to provide and it's not a representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. We will forward your feedback to our Product team for review.
Although you have returned the unit, we stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2107005349-0074" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
Rated 4 out of 5 stars
Good windows pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pc for office work and gamming. Powerful enough to do multiple task
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
My gamester
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was just came in time also on sale so I jumped into it. It is a well of knowing name easy to use and fast
I would recommend this to a friend - Cons mentioned:Heat
Rated 4 out of 5 stars
A steal if you get for 1000 bucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is better tha I expected I just wich it was cooler and not so hot
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
powerful gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty powerful laptop for the sale price that I got it for, my nephew was so happy with this!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Best gaming Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Laptop ive ever owned, Waaay better than my previous 2019 MacBook Pro. Windows >> MacOS
I would recommend this to a friend Rated 5 out of 5 stars
Great Laptop!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this laptop for about two weeks and i havent had any issues so far. Very enjoyable to use, I loved that it came preloaded with Windows 11. I don't play a lot of intense games, but it hasnt has any issues running whatever I play. My husband has a similar laptop and has to use a separate keyboard because it gets really warm. I havent run into that issue but i dont play games that tax the laptop.
I would recommend this to a friendRated 4 out of 5 stars
Zephryus is Okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It freezes quite a bit, usually needs a restart to smooth things out; for the price I would expect a little more. Heats up very quickly to the point it could pretty much leave burns. Now besides all that its an extremely smooth laptop, graphics are amazing, the framerate is out of this world. 10/10 recommend for a beginner gaming laptop
I would recommend this to a friend











