Customer Ratings & Reviews
- Model:
- GA401QM-G14.R73060
- |
- SKU:
- 6494633
Customer reviews
Rating 4.4 out of 5 stars with 776 reviews
(776 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the ROG Zephyrus 14" gaming laptop's impressive performance, long battery life, and portable design. Many appreciate its lightweight nature and the vibrant display, although some users note that the device can get warm under heavy use and that the fan can be noisy at times. The lack of a built-in webcam and limited storage are also frequently cited drawbacks. Overall, the laptop receives positive feedback for its combination of power and portability, despite some minor issues.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
loud, heated, and ugly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loud and hot, even during startup / cpu only tasks. The silver is very ugly
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TVbuyer,
We're sorry to hear about the unfortunate experience you're having with the unit sunning loud and overheating. The noise that is emitting from the computer is known as coil whine. When the electrical current is increased to a certain point, the magnetic field around the coil can cause it to vibrate, which produces the whiny sound. After a short amount of time the noise should go away as the components regulates. However, if it is that the sound is too much for you, then we would recommend that you have this device sent in for servicing.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
Rated 3 out of 5 stars
Powelful laptop with few faults.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a powerful laptop that does not struggle to play AAA games with decent frames and resolution. It also does well at keeping cool. I primarily used it as a desktop, and I noticed at some point that it developed some pixel issues. I had returned my first device and received a new one because it had come with the same issue. Because of that, I give 3 stars. Without that problem, it would be 4.
I would recommend this to a friend - Cons mentioned:Heat
Rated 5 out of 5 stars
Rog gaming laptop review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Fast, great display, great graphics card Cons: Gets really hot
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product that can handle almost any game that you throw at it
I would recommend this to a friend - Pros mentioned:Battery life
Rated 4 out of 5 stars
Good almost perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as promised with a great battery life for a gaming laptop. Not 4 stars because my unit came with a small divit in the back of the screen. Some QC issues but overall a great laptop especially if you get it on sale like I did.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Okay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for adobe programs and some guys, although it glitches a little from time to time. Sometimes it won't let me click on something. Illustrator has crashed a couple times. Overall it is fast enough though.
I would recommend this to a friend Rated 5 out of 5 stars
Excelent value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything I need it to do; efficiently and in an extremely timely manner. From boot up, to document retrieval and beyond. Plus it is lightweight enough to transport comfortably.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
It's now my daily driver gaming setup.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my old desktop build from several years ago for under $1k. It's now server. My model is a bit older, but it checks out. Running Diablo 4 and Baldur's Gate 3 just fine.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Beastmode!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I take this to work and use it to play rainbow six siege, overwatch, and red dead red redemption 2. Butter smooth.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Good laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop, performs like a 4090 but 1/8th of the price.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for playing games and can you for study. Good
I would recommend this to a friend - Cons mentioned:Heat
Rated 3 out of 5 stars
Hot computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mean really hot. This thing is an animal and is great for what it can handle as long as it can handle. Unfortunately it runs at hovering around 95c which makes it not a laptop but a portable heater
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jack,
We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously. It is normal for gaming units to run up to 103 degrees C while under heavy usage we recommend changing to turbo mode and performing a system diagnostic inside the MyAsus application.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2107002091-0066) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1045716/
Rated 5 out of 5 stars
Great deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price was unbeatable for this quality. It runs well and the graphics are beautiful. If I had to have any negatives it'd be that there is kind of a small amount of space being that its a laptop geared towards gaming. This can be melodied by buying external storage.
I would recommend this to a friendRated 5 out of 5 stars
Great gaming laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this while it was on sale, so happy with the purchase. Laptop required some tweaking, but nothing a subreddit couldn't help with. The Best Buy buying experience was great and I got the item so quickly. Would recommend.
I would recommend this to a friendRated 5 out of 5 stars
all around great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this laptop for the last two weeks and it’s been working great for me! Got it for school but can definitely run games if that’s what you want to use it for. Definitely worth the purchase.
I would recommend this to a friendRated 4 out of 5 stars
Great buy at $799
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can't go wrong buying this for $799. 100 bucks more than rog ally and not quite as compact but more powerful.
I would recommend this to a friendRated 5 out of 5 stars
Computer Slay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was on sale and that was what made it great. Also just a really good laptop for average person who doesn’t know much squat about computers for an average person
I would recommend this to a friendRated 5 out of 5 stars
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy order and pickup. My son loves it and it has better specs than his PC. Great purchase would absolutely purchase at that price again.
I would recommend this to a friend- Cons mentioned:Fan noise
Rated 1 out of 5 stars
Not impressed at all. Pretty much a paperweight.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say enough how poor performance this laptop is. I've had it since 2021 and it wasn't cheap. I was excited for a gaming laptop since I wanted it for traveling when away from my gaming desktop, but this performs like an average every day laptop. Now getting the display a random black screen and there is no way to get rid of it now. In addition it causes my mouse to move extremely slowly. Did the recommended updates including the BIOS update and still the same. In addition, the fan is insanely loud when only one game is installed and running on an external SSD. Pretty disappointed that I even invested in this laptop and certainly will not be purchasing another ASUS product again. Not happy this occurred pass the warranty which leaves me SOL. Please do yourself a favor and stay far away from this laptop and do your research.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AjaJ
Please allow us to apologize for the inconvenience you are experiencing with the unit. Please allow us to make your experience with ASUS a better one. Please perform a system diagnostic check up inside the MyAsus which can resolve an software related issue. For more information send us an email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2107002130-0136) for us to better assist you. Thank you for choosing ASUS.
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer it is very powerful and convenient to use.
I would recommend this to a friend











