Customer Ratings & Reviews
- Model:
- GA402RJ-G14.R96700
- SKU:
- 6494638
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the ROG Zephyrus 14” laptop's performance, battery life, build quality, and portability. Many appreciate its impressive display and compact size, while some users experienced issues with heat generation and fan noise. A few customers also reported problems with the Wi-Fi and graphics processing unit.
This summary was generated by AI based on customer reviews.
- Pros mentioned:PerformanceCons mentioned:Heat
Worth every cent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've never been super into gaming because my old laptop couldn't handle the games I wanted to play. This laptop has been perfet for everything whether it's high end gaming, school work, or even digital art. It does it all. Only worry I have is it tends to get hot pretty quickly.
I would recommend this to a friend asus
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop very fast and clean for a refurbished item. love it
I would recommend this to a friend- Pros mentioned:Performance
Great laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great laptop for gaming and running intense programs
I would recommend this to a friend - Cons mentioned:Heat
Constantly restarting / something is wrong
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve given this lap top some time, I wish I returned it while I had the chance. I’ve had an ASUS ROG before I actually traded in my older model for this one, this one was pretty and colorful and the specs made this laptop out to be powerful. I cannot be on it for more than like an hour, it over heats when I’m playing sims on it. And sometimes it won’t even let me play sims, it says that the graphics card isn’t recognizable. I did get this lap top as “open box” and I feel like maybe who ever purchased it the first time, brought it back because they also had issues with it. It’s just always restarting and I have pictures in my phone or the screen. It turns blue and gives me a sad face but for a laptop I paid over a grand for, I can barely get use out of it for what it was intended. It usually just sits in my room. I would not recommend buying this. It is almost useless. And I am beyond disappointed. Unless there’s just something wrong with my specific lap top.
No, I would not recommend this to a friend - Pros mentioned:Build qualityCons mentioned:Heat
Hot boy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice keys and track pad. Runs hot. But other than that it is an extremely great laptop.
I would recommend this to a friend Best bang for buck AMD laptop.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best bang for buck laptops thanks to the very cost effective RX 6700M GPU. Amazing 1440p display and efficient CPU.
I would recommend this to a friendthe pros outweight the cons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop! i love how smooth the whole experience is however, the laptop can run warmer than expected which is a con for me
I would recommend this to a friend- Cons mentioned:Heat
Hot Hot Hot!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design and color, but I had to return it because it was running HOT! (~97c)
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KiaRash,
We are sorry to hear about the overheating issues you had with this model and that you had to return it. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around perfect computer for school / gaming /everyday use /portability
I would recommend this to a friend - Cons mentioned:Heat
Too good to be true
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer ran amazing for the first few months, but suddenly it is overheating like crazy and crashing a lot. Bizarrely, all diagnostics show nothing is “wrong” so I’m left a bit SOL.
No, I would not recommend this to a friend Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming laptop with brilliant graphic card loved it
I would recommend this to a friendExcellent On-The-Go Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop with a fantastic screen. This is my second ASUS laptop - and I absolutely love it. It's compact, yet powerful. It's an excellent workhorse if you are on the go. Programs I run and work within: Premiere Photoshop Resolve After Effects --- Gaming: Elden Ring - 80fps COD - 80fps Halo - 93fps Overwatch - 78fps
I would recommend this to a friend- Pros mentioned:Performance
Good labtop better deal.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays all recent tittles pretty well. Can even handle starcitzen.
I would recommend this to a friend - Pros mentioned:Display
Driver issies and hot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: typing, screen, form factor. Cons: driver problems. Could barely get it to work. Constant reinstall. Gave up trying.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Thegoat1996,
We are sorry to hear about the driver issues you're having with this model. We would recommend that you back up your data and perform a system restore on this model. Please attempt the steps in the FAQ below to resolve ths issue. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Troubleshooting: https://www.asus.com/support/FAQ/1018810/
https://www.asus.com/support/FAQ/1015064/
Great. But some sleep issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes when I close the laptop. And maybe an hour later say I need to hop on. When I open it the screen won't turn on, even though I didn't shut it off.
I would recommend this to a friendGreat Laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop! I've had it for nearly two months already and have never had any issues with overheating, running any programs or games, or battery life! I am very satisfied and 100% recommend it!!
I would recommend this to a friend- Pros mentioned:Display
Compact gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful laptop. Compact. Powerful processor. Great screen.
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Heat
Powerhouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just recently got this laptop, and this laptop is a powerhouse. Whether it is gaming or intensive web browsing it can do it all. The premium pricing on this laptop is definitely worth it. My only complaint would be that if you are doing a lot with the laptop it will get hot from time to time.
I would recommend this to a friend G-rated
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using it for 9 months now, never felt better. The only drawback is that the screen is too small for gaming
I would recommend this to a friend- Pros mentioned:Performance
laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product works great, no problem with pickup, would buy again
I would recommend this to a friend