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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1581 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers find value in the ROG Zephyrus 14” laptop's performance, battery life, build quality, and portability. Many appreciate its impressive display and compact size, while some users experienced issues with heat generation and fan noise. A few customers also reported problems with the Wi-Fi and graphics processing unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,581 reviews
  • Rated 4 out of 5 stars

    Pretty decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great most of the time, but will randomly shut down and say it cant find storage, but overall its a good gaming laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for college and recreation. Period

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a college student, so I wanted to get a laptop for both study and gaming. If you are in college, your laptop should have a decent battery, it should not be too heavy for carrying around on campus, and it ought to have enough power for occasionally playing games. This laptop is an absolute beast. Here is why. First, it can last more than six hours of continuous use in a college setting. I highly doubt that it can work ten hours or more, especially if you use it not as a typewriter. But be sure that it will last longer than most other gaming laptops, helping you to get through your typical day in college. Second, it is extremely thin and light. It easily fits into my backpack, it is comfortable to carry around, and, most importantly, to travel with. If you are highly mobile, as most young people are, this form-factor is amazing. My previous laptop was an eight-pound monster, so this one is shockingly light and portative. Third, it delivers amazing performance in games and productivity. The only suggestion is to drop the in-game screen resolution to Full HD (1920x1200). There is absolutely no reason to use a WQXGA (2560x1600) on a 14" display, 215 pixels per inch is an overkill for such a small screen, especially in games (it is different with graphic design, video editing, or reading textbooks). The increased framerate, conversely, will be more noticeable in games. I have played Jedi: Fallen Order, Shadow of the Tomb Raider, the Witcher 3, Kingdom Come: Deliverance, as well as other demanding games on the highest possible setting in 1920x1200. To hit 120 FPS, you might want to drop settings from ultra to very high in some games. The difference is barely noticeable. Other things, such as the display, touchpad, and materials make this laptop feel really premium. In short, everything feels amazing. The display is sharp, smooth, and bright, although not bright enough for outdoor use. The touchpad is huge and precise, I do not even need a mouse. Actually, I do not even have it, mainly because of how good the touchpad is. Finally, the materials are great, and the laptop feels sturdy and expensive, as it should at this price point. Some things about this laptop could be a bit controversial. Let's talk about them. AMD software is not so omnipresent in games and it does not work as well but it does not matter to me personally. I still enjoy games without RTX, and I am not willing to exchange framerate for a barely noticeable visual improvement. Heat management is not the laptop's strongest part. It can and will get really hot, which could be a con for keyboard and mouse players. I had been aware of this issue before I ordered it, so I bought it with an Xbox One controller with a Bluetooth adapter and this was the best decision ever. There were some speculations about the bottom of the screen getting too hot because of how the cooling system works. I have played more than 200 hours on this laptop already and I have not noticed any change in its screen. There is little evidence that such a design might cause any issues with a laptop's screen. In general, this laptop is amazing. I bought it open-box two months ago for $1500 and I have been enjoying it since, every day. I see that now you can get it in excellent condition for $1284. If you have money, please do it. It was a great purchase for $1500, and it holds up even better for $1284. If your use case is similar to mine, it will serve you well. Do not forget to grab a controller with it and... enjoy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Both 6nmm GPU and CPU from Ryzen laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good computer, Ryzen both 6nm GPU and CPU, although being 6nm still gets a little hot, considering buying it again if it was a 5nm node proceso, hence better cooling and sustain load performance. Even though the display is QHD and color calibrated, it lacks constrast, because it is not oled and blacks aren't so pronounced because the screen has an anti reflect coating and dulls colors in my opinion.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear G14laptopscustomer,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously. We recommend using the MyAsus app to update your Bios and your display drivers. Below is a link attached to update your unit.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2203002239-0041) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support
      https://www.asus.com/support/FAQ/1038301/ Asus

  • Pros mentioned:
    Display
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Avoid Lap use when plugged.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After tweaking for 2 days, finally got the temps down to 70-85C..Out of box temps hit 92-98C. Screen is gorgeous, touchpad a but finicky (has rattle), keyboard is awesome. Still out fans and heat issues. Avoid Lap use

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Sidh,

      It's unfortunate to hear that the temperature is high and the touchpad is finicky. This is not the kind of experience we want our customers to have. Have you updated the Windows OS? While gaming, please ensure no resource-hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decrease or normalize once system resource utilization goes down. Please refer to the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Troubleshooting - https://www.asus.com/support/FAQ/1015064/ Asus

  • Rated 4 out of 5 stars

    Micro SD card slot doesn’t work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop but micro sd card slot doesn’t work. Have to use external usb reader to read/write micro sd cards. Big inconvenience!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good laptop with awesome features and great hardware, any game played on this laptop runs pretty smooth and with good graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an overall package, this is the best Windows laptop under 15". Overall - The striking design and form factor makes it feel effortless to move around a space, carry in a bag for walkable distances, and travel with, without compromising on sturdiness and build quality. With a versatile display, best-in-class battery life, outsized performance, and phenomenal inputs, the 2022 G14 allows you to feel almost unrestricted by the laptop in whatever you wish to accomplish. Detailed Review: Display - This has a 16:10 2560x1600 display that gives 1440p sharpness plus extra vertical space to work with. While it may seem overkill for a 14" display, consider the closer viewing distance compared to an external monitor as this can be used all around the house. With the extra sharpness for text, the UI, and even some high-res media consumption, the resolution is perfect as 4k would give an undiscernible distance while sucking unneeded power. There are very thin bezels along the sides and top that feel modern, and there is little to no chin depending on the angle the panel is at thanks to the 16:10 aspect ratio. The display also runs up to 120Hz with a panel overdrive option to make the response times extremely tight that makes the display great for gaming as well. With 500 nits of sustained brightness, this can be used in almost any type of light environment as well. A truly do-it-all display. Trackpad - Comes with a MASSIVE smooth glass-top trackpad with windows precision drivers and great click mechanics that make it so I don't feel the need for a mouse almost at all when I am not gaming. Matches or even beats the usual best-in-class macbook trackpads. Keyboard - In this smaller form factor, the absence of a number pad was an excellent choice by Asus. It makes the keyboard feel as though it is part of a much larger laptop. I was able to get up to speed instantly with the perfectly sized keycaps, tactile feedback, and solid travel distance. It also is not obnoxiously loud like some switches can be, and in my opinion sounds great and quiet. There is single-zone RGB lighting that can be easily customized in the Armory Crate software that comes with the laptop. It gets the job done to view keys in the dark although more light spills from under the keys to the side than I would like. Not quite Razer class level RGB but still tasteful and nice to have. Battery Life - I love that Asus includes a massive 76W-hr battery even in this smaller size laptop. This is by far the best performance laptop when it comes to battery life, giving me 10 hrs of use streaming media or doing office work/browsing. Great standby and idle times thanks to the improvements AMD made this generation. This reaches ultrabook levels of battery life even without the much more expensive LPDDR memory or low power version CPUs that those notebooks (think XPS or ThinkPad) use to achieve their battery life. Gaming on battery is TBD as I don't expect to do that much, but reports show 1-2 hours being expected, which is not exciting but not unexpected. Sound - Great sound quality, almost up there with the best Windows laptops regardless of size. Likely best speakers in the under 15" category. Macbooks still dominated in this aspect though. Comes with a solid headphone jack that can drive quite a few high-end headphones. Microphone - Haven't gotten a lot of time to test the Mic, but is much better than most gaming laptops. Comes with some AI noise-cancelling features and pickup patterns that can be customized in the Armory Crate software that work decently well. Camera - Finally Asus has realized people who game may also need a webcam (duh). They have included a 720p30fps webcam that gets the job done. While it would have been nice to have 1080p at this price point, maybe it helped keep the bezels thinner and reduce cost. As far as 720p webcams go, its actually quite good. Design/Build quality - The design is extremely elegant that catches people's eyes without being obnoxious like some other gaming laptops. There is a prismatic film behind the machined holes in the lid that when it catches the light just right at certain angles, gives a rainbow effect on the lid. The all white chassis looks great while rejecting fingerprints and actually being really easy to clean. In fact, it is easier to keep looking new and clean compared to many grey and black laptops which is unexpected. The magnesium alloy used for the build makes it incredibly sturdy while still being very light. Performance - Performance is a strong point for the price and size. They have maximized the efficiency of AMD using TSMC manufacturing to maximize the possible performance out of this small, thin, and light of a laptop. The 6700S variant beats out the 80W 3060 that most other sff laptops include. With about ~100W potential TGP and AMD optimizations (SAM, Smart Shift) and the new CPU, this laptop can match the 80-100W 3070 that was in the 2021 G15. In the games that you would really need 120Fps for an advantage this laptop can easily achieve that in all of them at least at 1080p or with lower details. FSR at ultra quality also feels great to use if you want to get a solid FPS at the native 1600p in slower eye-candy games. Also handles Switch emulation excellently in all the games I have tried. Performance will not be a bottleneck in games or creative applications now, but in ~3 years, it may struggle to meet AAA demands. About all you can ask for at this form factor, and much cheaper than the Razer 14" options. Thermals/Noise - This laptop gets hot, but everything is within spec, and if you have owned a performance laptop before, it won't be unexpected. There are three 'modes' that are quite well tuned included with the laptop in the Armory Crate software. On battery, Silent mode makes the fans essentially never even turn on during regular office work, media consumption. When plugged in and gaming, Silent mode and Performance mode offer similar performance with Silent mode sacrificing thermals for less fan noise. Performance mode plays all the non bleeding edge AAA titles at great quality and fps, while Turbo mode maximizes the thermal headroom to be able to play anything. The fans at performance and turbo levels are actually relatively quiet for the form factor, and maybe Asus did leave some lower temps or higher performance possible to keep a relatively quiet experience. Cost - As somewhat referenced before, it is important to analyze the cost of this laptop against the competition. In that sense it is much cheaper while offering great performance. While it is 100$ more expensive this year compared to 2021 if you were to get the equivalent spec, it is still a steal compared to other performance laptops at this size. At 1650$ launch this is already a solid deal, and in the future with Best Buy and Asus plentiful sales, I suspect this will be a great deal to get at discount later this year and next year as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for everything I do

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine is an absolute beast! I am a college student studying engineering, and I do a lot of Matlab & Simulink, AutoCAD, and Solidworks. I also do photo editing and play some games in my free time. This machine has a super compact size, an excellent display, a super-efficient CPU that can easily last 6-8 hours of work ( depending on the type of task, 3d modeling can drain the battery fast, but light tasks like MS office work can last super long). I do also have a more powerful setup so this thing is for me to work on the go, and I'm very happy for the choise I made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not going to rehash things it seems like everyone else has already said but will echo that it's a solid laptop (and dense, heaver than you thing it should be). Gaming and work are great experiences. Keyboard layout takes a bit getting used to compared to a HP 14 inch work laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and great computer. Loved it. Great for gaming

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Not what I was hoping for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly, the mousepad kept randomly not working and would make my gaming experience extra hard: I couldn’t do anything that includes turning my screen without the worry that everything might go wrong if my mousepad “pauses.” Secondly, I checked all of the specs to this laptop and it looked like I could do my favorite vr games on this… oh boy was I wrong… Thirdly, every time I even open one single window on one little search engine the fan would go on so loudly that I couldn’t focus. Adding to those problems, most of the games I tried to play never had any sound no matter how loud I made the volume in & out of game. Lastly, even though the graphics looked quite amazing in the description, almost everything was visibly pixelated - when I say pixilated, I mean very pixilated. The only things I really appreciated about this product was the fast refresh rate, the costomization, and the exterior design. I am very dissapointed in this product and do not recommend this.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ZedZots,

      We appreciate you sharing your feedback on this model as this will aid in any improvements that need to be made and I do apologize for the inconveniences this has caused. Based on the information given we would recommend a back up of your data and proceed with a factory reset. You can view the link below for troubleshooting steps of how to do so. However, if you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS!

      Best Regards,
      Jonelle,
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1013064/ Asus

  • Rated 4 out of 5 stars

    Hot as sun

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good laptop but reach high temp easily, I have been using more than 3 months and 0 problems after temp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    def recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this, especially getting it on sale. Great gaming laptop for beginners and as a portable as a gaming laptop gets I think. Only complaint is, as others said, there is something slightly off about the color. It doesn’t bother me. I notice it but I’m ok with it. Besides that, we love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gaming laptop.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this about a week or so ago open box and it looked like it was completely brand new. Love the design of the laptop. I would suggest to anyone if they can afford it to get it because it runs any game you want it to run very well without any issues. Very happy customer here.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Compact and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few months into using this laptop and it has been great. The design is beautiful and it runs well. I would buy it on sale, as sticker price is still a little high for my own tastes. The portability and design sold me on it though!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Laptop, works fine, temps are good on idle after a few tweaks, almost no qc issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good one

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gaming laptop but there is the heating issue I don't know how to fix it and Company should take care about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop really the best one I've ever had but if you get a good one, went through 4 of them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be wary if you don't have good wifi.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing my main pc and this gave me constant issues with the USB-C port and needing a converter to connect an ethernet cable for direct connection. If this was a side PC to use on strictly wireless it wouldn't be so bad. For a gamer though losing the connection to your USB-C converter and dropping service multiple times was a major inconvenience I couldn't tolerate and returned it after two weeks.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JH77,


      We're sorry to hear about the unfortunate experience you had with your USB Type-C port and that you had to return it. Rest assured we will make a note of this review and have it passed on to our team for review. We do value our customers and take negative customer service experience very seriously. Alternatively, have you tried reinstalling the USB Root Hub driver in Device Manager? This may have helped in fixing the issues in the steps from the link below.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2203002239-0028) for us to better assist you.


      Thank you for choosing ASUS.
      Best Regards,
      Ramon
      ASUS Customer Loyalty US Support


      Troubleshooting - https://www.asus.com/support/FAQ/1042417/ Asus

  • Rated 5 out of 5 stars

    G14 is definitely worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Asus G15 Strix advantage edition started to buzzing and freezing. I returned it and started looking for a new laptop. The ASUS g14 zephyrus advantage edition is on par with my previous Strix. The price of $1,100 is hard to beat for what you get. So if you see this on sale jump on it. Don't pay full price.

    I would recommend this to a friend