Customer Ratings & Reviews
- Model:
- GA402RJ-G14.R96700
- SKU:
- 6494638
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the ROG Zephyrus 14” laptop's performance, battery life, build quality, and portability. Many appreciate its impressive display and compact size, while some users experienced issues with heat generation and fan noise. A few customers also reported problems with the Wi-Fi and graphics processing unit.
This summary was generated by AI based on customer reviews.
Great ASUS value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good gaming laptop with Windows 11. Great value with the AMD Rizen cpu.
I would recommend this to a friendBest laptop ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this to my granddaughter for her graduation. She loves it!
I would recommend this to a friendBest Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast. Lots of storage. Love it. Great deal too.
I would recommend this to a friendSolid machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this laptop. Does what it says on the box.
I would recommend this to a friend- Pros mentioned:Performance
My Dream Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. I waiting over a year and a half to get the features and specs that I wanted. I honestly wanted to spend a little less but I simply don't regret it. It is fast, easy to use, and plays games perfectly.
I would recommend this to a friend Nice notebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent machine, by far the best one I got. I really recommend
I would recommend this to a friend- Cons mentioned:Heat
ASUS ROG Zephyrus GA402R
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thing overheats and will turn off running age of empires 4. Logicboard just crapped out 1.5 years after buying it brand new. Battery is atrocious too.
No, I would not recommend this to a friend Powerful Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing computer, really glad I made this purchase!
I would recommend this to a friendGreat gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had no problems with this laptop Great start to finish I love it
I would recommend this to a friendI had a faulty one
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for a while but had a faulty graphics card that kept over heating returned under warranty and got an msi
No, I would not recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good one for gaming use, for daily life and official
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good! can't complain bought it on sale :)
I would recommend this to a friendWorth the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good laptop! Worth the money! Good gaming laptop.
I would recommend this to a friend- Cons mentioned:Heat
Disappointing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my fiancé. They had to replace it with a brand new on within 90 days. Apparently the motherboard overheated and cracked. A gaming laptop..........fried itself.......while not even being used for gaming......let that sink in.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide and it's not a representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand that the device was replaced by Best Buy and it is our hope that the replacement continues to operate normally.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2202042620-0116" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
good machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent, fast, good resolution, good for work and student
I would recommend this to a friendGaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb laptop, especially for gaming. Looks too cool.
I would recommend this to a friendGo AMD!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop works great! This is an amd cpu + amd gpu, a rare combo!
I would recommend this to a friend- Pros mentioned:Build quality
ASUS ROG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can run pretty loud during gaming but the screen is really good and runs everything very well.
I would recommend this to a friend Great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is perfect for my situation. Fits perfectly
I would recommend this to a friendGaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and the graphics are great for gaming
I would recommend this to a friend