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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1581 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers find value in the ROG Zephyrus 14” laptop's performance, battery life, build quality, and portability. Many appreciate its impressive display and compact size, while some users experienced issues with heat generation and fan noise. A few customers also reported problems with the Wi-Fi and graphics processing unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,581 reviews
  • Rated 5 out of 5 stars

    Good little laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this for a month now and have no real complaints. This is also my first ASUS; have used acer, lenovo, and multiple alienware. This sus is as good as any and better than all except for one issue. There is a bit of coil whine when the frames spike on most game load screens, but thats it. Oh, and the junky armoury crate bloatware. If you look around theres a very compact exe that replaces all the functionality. It starts with G...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Runned too hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome laptop, it's just that ROG lacks the cooling system, it tuned too hot, not kidding I have to return this because it tuned up to 100f when I carried it back in my backpack from school, everything else is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A steal for the price!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cam from a MacBook pro to the G14 and it's been an amazing experience. Couldn't ask for a better machine

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome portability and works great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for what it was purchased for streaming and light gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent machine in small package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall experience has been great. It's a powerful laptop in a smaller chassis. It suits get hot during gaming but since I use it in the table, nothing too unbearable. However it cannot be used in lap if we are doing anything remotely heavy as it generates too much heat. I've had a small issue with coil whine. While not the biggest deal breaker, it does get very annoying if the room is very quiet and the fans are idle and not making sound.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so go. Working as expected, the machine does run hot as people say, but not crazy hot level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size, this laptop packs an impeccable punch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fast operating system! It's powerful and light weight. It does more than what I imagined

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this gaming laptop for my son as a gift for his birthday so far is been working find for his games plus he used it for college stuff the price was perfect for what this little machine can do.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality
    Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    HOTTER THAN THE SAHARA DESERT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HOTTER THAN THE SAHARA DESERT! I believe I got one of the many defective models that runs extremely hot when doing no tasks. Im talking burn your fingers playing runescape or working on some classic piece of modern art in MS paint. I am currently waiting for my new unit, but that has been very delayed. The build quality, keyboard, trackpad and monitor are all super nice though.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Brett,

      We apologize for the high temperature issue you have been experiencing with your ASUS laptop. We can assure you that this is not the norm and is not the kind of quality to expect from ASUS products. Please try troubleshooting by following the steps in this FAQ: Troubleshooting - Overheating (Fan) issue of ASUS laptop - https://www.asus.com/support/FAQ/1015064/#:~:text=Overheat%20of%20laptop%20usually%20results,to%20perform%20at%20its%20best.

      We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2202042620-0090" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Portable workstation/Gaming PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop isn't as thin and light as an Ultrabook or a MacBook Air, but it's a lot more powerful and flexible when you consider what apps it can run well and what rigors you can put it through. I don't do a lot of gaming but I have some demanding applications that an Intel Evo laptop choked on, this crushes everything and plays games too. The keyboard and trackpad are excellent, and the display is great too - and it's high refresh rate. You also get more ports on this laptop than a modern ultraportable. It does get hot and loud under load, but I wear noise-canceling headphones anyway. One thing you should know is that this laptop has pretty good battery life for a gaming laptop, which is to say if you're used to Apple Silicon Macs or 12th gen Ultrabooks this is a bit of a throwback to when you had to carry around your charger if you really wanted to do serious computing on the go. That is totally fine because I mainly use this computer at home and just want to be able to use it anywhere I want; it replaces a desktop which wasn't as practical for that. I got this on sale, it currently is no longer on sale but I still recommend it. If you just want something for school or gaming you can't go wrong with this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop! Sufficient Memory. Fast! Durable. Great for gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This us the best laptop I’ve ever had. Its fast, lets me game and also create content.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Awesome finish and feel. Does get hot under load but overall great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little package, big punch

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little gaming laptop for the money. Just make sure you get the right configuration. AMD-AMD & Intel-NVIDIA. Takes some tweaking in the beginning(switch from radion graphics to actual graphics card). Battery is non-existent when "turbo" mode is on for gaming, so keep plugged in. Can play any modern game though, so 10/10... when on sale (1k)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very user friendly and has a lot of great support. There are tons of useful apps that can also help you control and modify your computer. I personally use it for architecture classes and it works for just about every program I use as well as working when I have multiple programs open. I would suggest this as a starter laptop for anyone getting into gaming, or any architecture students who are on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really solid laptop. Genshin looks great at 120hz!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly got this to run Genshin when I'm at work. I've got a built desktop and play 1080p 240 hz at home with a FPS uncapper. It looks pretty nice at the 1600p 120 hz as well. Since I really only boot this up occasionally, windows updates can seriously bog this thing down to where I really can't do anything until it get's done but that's not the computer's fault.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4,5 stars. Excellent computer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I bought it one year ago and the only thing that i have to say is the pc heat up when you play heavy games.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer amd itvwas $600 off. Asus is known to heat up and this one doesn't disappoint..lol

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    she still going strong after 1 year so far so good

    I would recommend this to a friend