Customer Ratings & Reviews
- Model:
- GA402RJ-G14.R96700
- SKU:
- 6494638
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the ROG Zephyrus 14” laptop's performance, battery life, build quality, and portability. Many appreciate its impressive display and compact size, while some users experienced issues with heat generation and fan noise. A few customers also reported problems with the Wi-Fi and graphics processing unit.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Great gaming laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming laptop. Performs great, doesn’t generate unreasonable amounts of heat
I would recommend this to a friend - Pros mentioned:Performance
Great choice!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop! Great for school and every day use. As well as gaming!
I would recommend this to a friend - Cons mentioned:Heat
gaming pc
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.runs hot but works great. added a cooling platform and a hub for more ports
I would recommend this to a friend - Pros mentioned:Performance
Love it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing it can do anything you want and more!
I would recommend this to a friend Asus.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great labtop. Looks nice and fast. No problems and have had it for about a month.
I would recommend this to a friend- Cons mentioned:Heat
Great laptop for gaming
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase on sale, does run hot but ive had no actual issues with it
I would recommend this to a friend Great price to product ratio
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very stable good laptop able to withstand a good amount of gaming and while maintains good power consumption
I would recommend this to a friendVery Average
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics card completely ruins an other wise decent laptop. Any attempt to use an external display causes severe studdering. The laptop also over heats easily.
No, I would not recommend this to a friend- Pros mentioned:Performance
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It awesome Laptop would recommend it! Playing BG# and handles it well.
I would recommend this to a friend Gets hot but works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer gets super hot when playing and needs to be plugged in but when doing low processing programs like office or just work it lasts long without needing to charge.
I would recommend this to a friendSmall and perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I miss this laptop one of the best and fastest would buy again
I would recommend this to a friend- Pros mentioned:Performance
Excellent
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine ,a year in this and not dissapointed
I would recommend this to a friend great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was expecting a anime matrix but this model does not have one
I would recommend this to a friend- Cons mentioned:Heat
Don't get the lowest end model
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the lowest-end model as I was not planning on playing many high-graphic games, but it did not turn out well. The laptop gets super hot even with normal use, and the battery doesn't last more than 2 hours of normal use. Games like Valorant run slow and glitchy. If you can,
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rajat,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. Based on the issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the issue.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2203000528-0071" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1008276/
Laptop review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, it is heavier than any laptop I have had but also runs very well
I would recommend this to a friend- Pros mentioned:Performance
very nice laptop good for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice laptop! bought it for friend to play with us and he loves it so much!
I would recommend this to a friend Nice experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful machine that does what I got it for nicely. Though I want to upgrade the ram for more performance when editing videos at 16 gigs of ram I have no real complaints
I would recommend this to a friendExcellent gaming laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming laptop. It has everything your looking for and then some.
I would recommend this to a friend- Pros mentioned:Performance, Portability
2022 g14 with the 6700s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it on sale for $1299 at best buy. I ran it though all games to make sure it can perform good in gaming and for work. This is a very nice powerful and portable laptop! It have been playing MW2 and RDR2 along with Cyverpunk 2077 with no issues. I highly recommend this laptop!
I would recommend this to a friend Asus Laptop review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop, speedy, sleek looking. Playing games on the go is great.
I would recommend this to a friend