Customer Ratings & Reviews
- Model:
- GA402RJ-G14.R96700
- SKU:
- 6494638
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the ROG Zephyrus 14” laptop's performance, battery life, build quality, and portability. Many appreciate its impressive display and compact size, while some users experienced issues with heat generation and fan noise. A few customers also reported problems with the Wi-Fi and graphics processing unit.
This summary was generated by AI based on customer reviews.
the pros outweight the cons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop! i love how smooth the whole experience is however, the laptop can run warmer than expected which is a con for me
I would recommend this to a friendThe best amd gaming combo FSR IS AMAZING!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best combination of amd cpu and gpu..and when you don't want to use the super strong amd gpu then just use the apu called rx 680m on its cpu its so strong you can actually play games on low and medium and when using amd's own FidelityFX™ Super Resolution you can actually play high quality games on its apu.
I would recommend this to a friend- Pros mentioned:PerformanceCons mentioned:Heat
Powerhouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just recently got this laptop, and this laptop is a powerhouse. Whether it is gaming or intensive web browsing it can do it all. The premium pricing on this laptop is definitely worth it. My only complaint would be that if you are doing a lot with the laptop it will get hot from time to time.
I would recommend this to a friend - Pros mentioned:Performance
Great laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great laptop for gaming and running intense programs
I would recommend this to a friend - Pros mentioned:Portability
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around perfect computer for school / gaming /everyday use /portability
I would recommend this to a friend - Cons mentioned:Heat
Hot Hot Hot!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design and color, but I had to return it because it was running HOT! (~97c)
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KiaRash,
We are sorry to hear about the overheating issues you had with this model and that you had to return it. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Cons mentioned:Heat
Constantly restarting / something is wrong
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve given this lap top some time, I wish I returned it while I had the chance. I’ve had an ASUS ROG before I actually traded in my older model for this one, this one was pretty and colorful and the specs made this laptop out to be powerful. I cannot be on it for more than like an hour, it over heats when I’m playing sims on it. And sometimes it won’t even let me play sims, it says that the graphics card isn’t recognizable. I did get this lap top as “open box” and I feel like maybe who ever purchased it the first time, brought it back because they also had issues with it. It’s just always restarting and I have pictures in my phone or the screen. It turns blue and gives me a sad face but for a laptop I paid over a grand for, I can barely get use out of it for what it was intended. It usually just sits in my room. I would not recommend buying this. It is almost useless. And I am beyond disappointed. Unless there’s just something wrong with my specific lap top.
No, I would not recommend this to a friend - Pros mentioned:Display
Driver issies and hot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: typing, screen, form factor. Cons: driver problems. Could barely get it to work. Constant reinstall. Gave up trying.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Thegoat1996,
We are sorry to hear about the driver issues you're having with this model. We would recommend that you back up your data and perform a system restore on this model. Please attempt the steps in the FAQ below to resolve ths issue. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Troubleshooting: https://www.asus.com/support/FAQ/1018810/
https://www.asus.com/support/FAQ/1015064/
Great Laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop! I've had it for nearly two months already and have never had any issues with overheating, running any programs or games, or battery life! I am very satisfied and 100% recommend it!!
I would recommend this to a friendGreat. But some sleep issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes when I close the laptop. And maybe an hour later say I need to hop on. When I open it the screen won't turn on, even though I didn't shut it off.
I would recommend this to a friend- Pros mentioned:Performance
Good labtop better deal.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays all recent tittles pretty well. Can even handle starcitzen.
I would recommend this to a friend Great Little Gaming Laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great, still working well a couple of years later. Battery is kinda meh, though.
I would recommend this to a friend- Pros mentioned:Display
Compact gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful laptop. Compact. Powerful processor. Great screen.
I would recommend this to a friend - Cons mentioned:Heat
***MAKE THESE CHANGES***
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long story short: Immediately update your bios via MyAsus included software to avoid a lot of the aforementioned issues. Once complete Google how to disable Aggressive performance boost options G14. This will drop temps 10-20c while gaming. Went from 80-90C to 70-75C while gaming. Outstanding computer if you are tech savvy enough to do these two changes.
I would recommend this to a friend Excellent On-The-Go Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop with a fantastic screen. This is my second ASUS laptop - and I absolutely love it. It's compact, yet powerful. It's an excellent workhorse if you are on the go. Programs I run and work within: Premiere Photoshop Resolve After Effects --- Gaming: Elden Ring - 80fps COD - 80fps Halo - 93fps Overwatch - 78fps
I would recommend this to a friend- Pros mentioned:Battery life, Display
Amazing laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life, great screen, and amazing software for controling speed and temps. Overall an absolutely amazing laptop.
I would recommend this to a friend - Pros mentioned:Display
Amazing Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop for the price! Screen looks absolutely stunning!
I would recommend this to a friend - Pros mentioned:Performance
laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product works great, no problem with pickup, would buy again
I would recommend this to a friend - Cons mentioned:Heat
AMAZING!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this little laptop is a beast, it may run hot but as it is so thin I expected that. it is super fast and looks great with 1TB it is large enough to fit all my games. after using a bad laptop for so long happy to know there are still great ones out there. worth every penny.
I would recommend this to a friend - Pros mentioned:Performance
excellent laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this laptop been great for gaming and my work. would recommend
I would recommend this to a friend