Customer Ratings & Reviews
- Model:
- GA402RJ-G14.R96700
- SKU:
- 6494638
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the ROG Zephyrus 14” laptop's performance, battery life, build quality, and portability. Many appreciate its impressive display and compact size, while some users experienced issues with heat generation and fan noise. A few customers also reported problems with the Wi-Fi and graphics processing unit.
This summary was generated by AI based on customer reviews.
Great Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a really good laptop with awesome features and great hardware, any game played on this laptop runs pretty smooth and with good graphics.
I would recommend this to a friendBest bang for buck AMD laptop.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best bang for buck laptops thanks to the very cost effective RX 6700M GPU. Amazing 1440p display and efficient CPU.
I would recommend this to a friendPretty decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great most of the time, but will randomly shut down and say it cant find storage, but overall its a good gaming laptop
I would recommend this to a friendMicro SD card slot doesn’t work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop but micro sd card slot doesn’t work. Have to use external usb reader to read/write micro sd cards. Big inconvenience!
No, I would not recommend this to a friendBoth 6nmm GPU and CPU from Ryzen laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good computer, Ryzen both 6nm GPU and CPU, although being 6nm still gets a little hot, considering buying it again if it was a 5nm node proceso, hence better cooling and sustain load performance. Even though the display is QHD and color calibrated, it lacks constrast, because it is not oled and blacks aren't so pronounced because the screen has an anti reflect coating and dulls colors in my opinion.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear G14laptopscustomer,
We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously. We recommend using the MyAsus app to update your Bios and your display drivers. Below is a link attached to update your unit.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2203002239-0041) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1038301/
- Cons mentioned:Fan noise
Not what I was hoping for
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Firstly, the mousepad kept randomly not working and would make my gaming experience extra hard: I couldn’t do anything that includes turning my screen without the worry that everything might go wrong if my mousepad “pauses.” Secondly, I checked all of the specs to this laptop and it looked like I could do my favorite vr games on this… oh boy was I wrong… Thirdly, every time I even open one single window on one little search engine the fan would go on so loudly that I couldn’t focus. Adding to those problems, most of the games I tried to play never had any sound no matter how loud I made the volume in & out of game. Lastly, even though the graphics looked quite amazing in the description, almost everything was visibly pixelated - when I say pixilated, I mean very pixilated. The only things I really appreciated about this product was the fast refresh rate, the costomization, and the exterior design. I am very dissapointed in this product and do not recommend this.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ZedZots,
We appreciate you sharing your feedback on this model as this will aid in any improvements that need to be made and I do apologize for the inconveniences this has caused. Based on the information given we would recommend a back up of your data and proceed with a factory reset. You can view the link below for troubleshooting steps of how to do so. However, if you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS!
Best Regards,
Jonelle,
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1013064/
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast and great computer. Loved it. Great for gaming
I would recommend this to a friend- Pros mentioned:Performance, Portability
Compact and powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A few months into using this laptop and it has been great. The design is beautiful and it runs well. I would buy it on sale, as sticker price is still a little high for my own tastes. The portability and design sold me on it though!
I would recommend this to a friend This thing is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not going to rehash things it seems like everyone else has already said but will echo that it's a solid laptop (and dense, heaver than you thing it should be). Gaming and work are great experiences. Keyboard layout takes a bit getting used to compared to a HP 14 inch work laptop.
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Laptop, works fine, temps are good on idle after a few tweaks, almost no qc issues
I would recommend this to a frienddef recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this, especially getting it on sale. Great gaming laptop for beginners and as a portable as a gaming laptop gets I think. Only complaint is, as others said, there is something slightly off about the color. It doesn’t bother me. I notice it but I’m ok with it. Besides that, we love it!
I would recommend this to a friendHot as sun
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good laptop but reach high temp easily, I have been using more than 3 months and 0 problems after temp
I would recommend this to a friendgood one
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this gaming laptop but there is the heating issue I don't know how to fix it and Company should take care about it
I would recommend this to a friendBe wary if you don't have good wifi.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was replacing my main pc and this gave me constant issues with the USB-C port and needing a converter to connect an ethernet cable for direct connection. If this was a side PC to use on strictly wireless it wouldn't be so bad. For a gamer though losing the connection to your USB-C converter and dropping service multiple times was a major inconvenience I couldn't tolerate and returned it after two weeks.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JH77,
We're sorry to hear about the unfortunate experience you had with your USB Type-C port and that you had to return it. Rest assured we will make a note of this review and have it passed on to our team for review. We do value our customers and take negative customer service experience very seriously. Alternatively, have you tried reinstalling the USB Root Hub driver in Device Manager? This may have helped in fixing the issues in the steps from the link below.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2203002239-0028) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1042417/
Excellent gaming laptop.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this about a week or so ago open box and it looked like it was completely brand new. Love the design of the laptop. I would suggest to anyone if they can afford it to get it because it runs any game you want it to run very well without any issues. Very happy customer here.
I would recommend this to a friendG14 is definitely worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Asus G15 Strix advantage edition started to buzzing and freezing. I returned it and started looking for a new laptop. The ASUS g14 zephyrus advantage edition is on par with my previous Strix. The price of $1,100 is hard to beat for what you get. So if you see this on sale jump on it. Don't pay full price.
I would recommend this to a friend- Pros mentioned:Battery lifeCons mentioned:Heat
Works perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop has been great and hasn’t had any issues plays every game I need would recommend a cooling mat for the AMD heat played a game for a hour on the battery and browses internet for 4-5 without hiccups
I would recommend this to a friend Great Working Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has completely changed the way I do my job and definitely for the better. It is fast unlike anything I’ve used before and the graphics are amazing. My only complaint is in the built in speakers as they sound slightly muffled but aside from that the laptop is excellent.
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop really the best one I've ever had but if you get a good one, went through 4 of them
I would recommend this to a friendScreen too small.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is great even in 2025. My issue is defiantly screen size, I wish I got the G15 solely base on that.
I would recommend this to a friend