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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1580 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers find value in the ROG Zephyrus 14” laptop's performance, battery life, build quality, and portability. Many appreciate its impressive display and compact size, while some users experienced issues with heat generation and fan noise. A few customers also reported problems with the Wi-Fi and graphics processing unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,580 reviews
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Small Workhorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. Can run a little hot and display could be a little bit better. Fans can be loud under load. However, very pleased with the machine and takes everything I throw at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my teenage daughter. It was the first time I’ve ever gotten a gaming laptop, and she seems to be enjoying it. Haven’t heard any complaints from her?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BOOT LOOP ISSUE!! BOOT LOCKED!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value is great for this price point of the a laptop, however please read the negative reviews as well. Mine arrived on 3/22/23, I did all the windows and ASUS updates and it worked for that day. Next day 3/23/23, I was gaming on it for about 3-4 hours (simple, non demanding title) and suddenly the laptop blacks out on me and it kept rebooting automatic repair. Troubleshooted for 3 hours trying to repair, reinstall windows, and boot from a USB (windows media creation tool). Couldn't boot no matter what I did. I will be returning this. Future buyers, beware of existing known issues.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MikeV,

      We are sorry to hear about the issues you're having with your unit having boot loop issue. We do value our customers and take negative customer service experience very seriously. We would recommend that you have this unit sent in for servicing so we can have our team look into this issue. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    A bit too hot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this laptop is a great value for the money but it just runs too hot to my liking. I ended up returning it as I couldn’t strike a good balance with the temps and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming, extremely portable!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop! Only downside is the 120hz screen, but using an external gaming monitor I don’t have any issues running 240 fps+ on games like Overwatch and Apex ^_^

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great But gets HOT and crashes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a great computer BUT, it gets really hot and crashes or freezes the screen and you have to restart it. Once it gets hot those fans sound like a twin turbo, but all in all the looks of it is emaculate the l.e.d/r.g.b lights on the keyboard is crazy i loved them but i had to return it the 3rd time because of the issues even after replacing it with same one the 2nd time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best review ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming laptop that i ever spent with my money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and supports usb4!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop supports usb4. It is not advertised for this laptop becuase you need to download software to activate it. The download guides to activate usb4 is easy and not difficult.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Powerful and compact with minimal compromise

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for gaming when im traveling for work. This laptop can pump out heat when you have it under full load, so be sure to pair it with a cooling pad for extended gaming sessions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good gaming computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved a lot! But the USB port died on me after a year of owning it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gaming Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love mine, and would recommend to anyone looking for a future-proof gaming laptop. I got it on sale, and it was definitely worth every cent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best things i get .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I got one from the store best buy and I’m very satisfied. They are high-quality and worth the money. The store also offered free shipping at that price so that’s a plus!”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Reviews say the keyboard gets hot after a while of playing. I played the last of us for 3 hours one day and it was just kind of warm. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great laptop, except...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop. Would've given it 5 stars if it weren't for the fact that it gets stuck in sleep mode all the time and I have to reset to get it working again. I've worked around it by turning off sleep mode in the settings, but I shouldn't have even had to. Otherwise, it serves my purpose well and the speakers actually are way better than I thought they would be. I don't use it as my main gaming machine, so I only play games like The Sims or Hades on it. I have no problems running either one so...works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need, works well for the games I play and the ability for it to run in a silent mode makes it perfect for my class work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Gem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute, little, pearl color, & mighty. Great graphics for games. Tech group said it was a super nice laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop , runs the games I enjoy. I mostly play fps and story games so super high quality and it runs it all

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My First Asus Gaming Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I would always buy HP laptops for anything. This was my first gaming laptop and I was originally going to go for the HP brand, but decided to go with this one because the pricing was better. Overall, I'm rather surprised with how well this laptop runs and performs. This is a faster laptop than any of the HP's that I have had in the past and I'm sitting here wondering why I didn't consider this option sooner. This laptop may be small in size, but it makes up for in performance and storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, but just a few months after I bought it, the price of this computer has been reduced by $500, and a new model has been released, which I find annoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent laptop, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop to play games with, the only downside of this is the cooling system aint the best as it'll heat up to 90-93C° if used to play some heavy games

    I would recommend this to a friend