Customer Ratings & Reviews
- Model:
- GA402RJ-G14.R96700
- SKU:
- 6494638
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the ROG Zephyrus 14” laptop's performance, battery life, build quality, and portability. Many appreciate its impressive display and compact size, while some users experienced issues with heat generation and fan noise. A few customers also reported problems with the Wi-Fi and graphics processing unit.
This summary was generated by AI based on customer reviews.
Exellent Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and great graphics. Amazing price also. Using bestbuy credit card have an option to pay over time. Great gift for gaming kids
I would recommend this to a friendGreat Laptop, But Plagued by Severe Quality Issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.his laptop is great, as all the reviews out there suggest—but only if it works. When I bought this ASUS G14 last year, I had to RMA it once. Unfortunately, the replacement unit soon started having issues as well. The laptop would randomly shut down, even under light gaming loads and moderate temperatures. Initially, setting the power limit to 99% seemed to fix the issue, but as time went on, the problem worsened. By the time I realized that the motherboard needed to be replaced, the laptop was already out of warranty. I’ve never owned a laptop plagued with so many quality issues. My wife and I enjoy playing games together on the weekends, but in the year that she owned this laptop, we weren’t able to game at all due to the constant crashes. It’s completely nonfunctional. I would never touch Asus laptop again.
No, I would not recommend this to a friendIssue after windows update
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the windows is updated the screen was turning off and turning on for 1 or 2 seconds. Then I returned the laptop to best buy back. Look of the laptop is too good.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MaheshbabuK,
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have and that you had to return it. We do value our customers and take negative customer service experience very seriously. After each Windows update we recommend updated the Windows drivers using the MyASUS application.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2203002239-0054) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Perfect computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good computer, it runs fast and looks nice. It’s a good staring computer for someone I recommend buying it.
I would recommend this to a friendGreat little computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do like everything about the processing power and the screen only downsides is it's not touch screen... lol
I would recommend this to a friendBest gaming laptop by far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say? Its a great work and gaming machine. I recommend getting a fan cooler for it for high end gaming.
I would recommend this to a friendExcellent buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for gaming!! Graphics and dynamics are very good and it leaves us a great impact on gaming
I would recommend this to a friendGaming on the go
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer with a nice color and design. Able to play the latest games and a great easy to use system.
I would recommend this to a friendGood laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very capable laptop with some nice quality of life features.
I would recommend this to a friendWould recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues connecting to our existing docking station very fast loading. My wife uses it for work and lives the speed.
I would recommend this to a friendLaptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great daily use gaming and watching movies no issues so far
I would recommend this to a friendRecommended
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop to play games work and more I recommended
I would recommend this to a friend- Pros mentioned:Performance
Nice little laptop. A bit pricey at MSRP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop. Although the price is quite steep for its specs. Great keyboard lighting and is able to handle heavy intensive tasks quite well for a small laptop
I would recommend this to a friend good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good laptop, you can play without any problem, excellent graphics and excellent videos, it was a good purchase
I would recommend this to a friendGreat Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Speed and performance is awesome with games and editing photos and videos. Definitely a great buy.
I would recommend this to a friendGreat
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect love it works better than my pc and have rgb but no extra m.2
I would recommend this to a friendASUS gas made a nice computer at a reasonable pric
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice computer, i ultimately returned it because i didn't trust the way processor cooling was implemented
I would recommend this to a friendGood school and light gaming
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 14" gaming laptop has been good as both a school laptop and light gaming. Happy with the purchase.
I would recommend this to a friendoh yeah
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.holy heck this thing is a beast, it’s quiet, great battery life and sleek. couldn’t ask for better.
I would recommend this to a friendAsus ROG Zephyrus G14, AMAZING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Laptop I've ever owned, and at $1099 it was a great deal and was delivered the next day, Thank You Best Buy.
I would recommend this to a friend