Customer Ratings & Reviews
- Model:
- GA402RJ-G14.R96700
- |
- SKU:
- 6494638
Customer reviews
Rating 4.1 out of 5 stars with 1580 reviews
(1,580 customer reviews)Rating by feature
- Battery Life4.0
Rating 4.0 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the ROG Zephyrus 14” laptop's performance, battery life, build quality, and portability. Many appreciate its impressive display and compact size, while some users experienced issues with heat generation and fan noise. A few customers also reported problems with the Wi-Fi and graphics processing unit.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
ASUS ROG
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice system. This was a replacement for my Cyber Power. The ASUS ROG is amazing!
I would recommend this to a friendRated 5 out of 5 stars
Gift for my brother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It got delayed for the delivery. But the customer service agent made a quick action
I would recommend this to a friendRated 5 out of 5 stars
laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop with best price. Good for travel and trading
I would recommend this to a friendRated 5 out of 5 stars
Best price to performance G14
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product oat a great price! Operates well with Linux OS
I would recommend this to a friend- Pros mentioned:Build quality, PerformanceCons mentioned:Fan noise
Rated 5 out of 5 stars
Small but mighty gaming laptop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second ASUS ROG Laptop, with the first being the Intel Core i9 M16 version. This review is written based on game performance, benchmarking with 3DMark, and Oculus VR compatibility, as tested within the first week of owning. As expected, the laptop came packaged in a subtle understated fashion ROG is known for. The build materials feel sturdy while still being one of the thinnest gaming laptops on the market. The laptop cover mirrors other ROG products with an iridescent shimmer running diagonally along the top 1/2 of the laptop cover. When opening the lid, you'll find the laptop hinges pivot to tilt the base up and away from a flat surface, allowing increased airflow. The screen is as expected, a high quality display with low glare, an internal camera on top, and slim frame around the screen maximizing screen space. Ergonomics of the keyboard are average, with the touchpad taking up the center portion of the bottom third of the keyboard real estate. However the keyboard design is nice, with a medium weight, medium travel key, and enough spacing for larger hands to comfortably navigate. The keyboard is backlit, via single zone RGB, with various user controlled color options available. As for port availability, on the left side, the ports are power, HDMI, Gen 2 USB-C, headphone jack. On the right, the ports are 2x USB-A, Gen 2 USB-C, and Micro SD reader. Lastly the bottom has two bumpers that run the length of the body, adding additional clearance between the laptop and any flat surface you place it on to improve airflow. Overall a sleek, sturdy, yet lightweight design that gets a solid 5 stars. Setup is as expected, nothing notable to report there, however, you will want to first check for critical updates in the ASUS Armory app for optimal performance. The Armory app is a feature on the ASUS ROG product line, with 4 standard profiles - windows, silent, performance, turbo, and a manual option. The manual option allows for full fan profile customization, and then sliders to change your CPU TDP / GPU TGP limits. For consistency, everything after benchmarking I have the settings in turbo mode. For benchmarking, I used a few of the 3DMark tests - Time Spy Extreme (DirectX 12 4K test), Real-time ray tracing, and CPU profile. For the gaming performance benchmark, I wanted to check the difference between stock settings of performance and turbo. For performance, Time Spy Extreme yielded a score of 3452 (Legendary), with a graphics score of 3315 and CPU score of 4512, running the same test again with turbo yielded a score of 3874, with graphics score of 3742 and CPU score of 4848, so better than the performance setting results. While I don't play Battlefield V, 3DMark predicts this performance yields 1440p ultra with 75+ fps. During these tests I had the laptop on my lap, and found the sides exhausted fairly hot air, but the bottom was only warm to the touch. Also, as the fans ramp up, they are a bit loud, but not so much to drown out the sound if using the built in speakers. As for speakers, they are present, and will work fine, but not optimal. I recommend headphones for immersive gaming as well as blocking out the fan noise. For real time ray tracing, the laptop came in at a score of 3803 (again Legendary), and estimated Fortnight at 60+ fps. Trying out Fortnight, I am impressed, the graphics are very smooth. Outside of testing Fortnight (60 fps), FF XV (120 fps), and other Stream gaming, this laptop is also VR Compatible with the Oculus Quest 2. For the CPU benchmark, this laptop came in at a score of 7231 max threads, which is interesting but not compelling unless you're specifically looking for a machine to get started with software programming and/or 3D rendering. I chalk this up as another task this laptop can easily conquer. As far as practical application, my teen can run either Unity or Lua, while streaming music, and compile times are noticeably faster than his HP Omen desktop running the AMD Ryzen 5 2400G. Overall, 5 stars for a compact, portable laptop. You can take it anywhere, and do almost anything with it. While there is a bit of fan noise and heat generation, this laptop is a versatile powerhouse, from VR, to gaming, to programming, while it may not yield the top performance specs in any of these categories, this laptop is well rounded, and performs such that my teens will steal it and not complain about lag or lack of compatibility for whatever new game or app they want to try.
I would recommend this to a friend Rated 5 out of 5 stars
New laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop bought from bestbuy, is weigh and comfortable to use
I would recommend this to a friendRated 3 out of 5 stars
good quality, occasional errors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop, bluescreens and glitches sometimes but i think thats because i bought open box, going to return it/replace it soon
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear EvanF,
We regret to learn that you are experiencing Bluescreen issues on this device , We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ: below, If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2203002239-0052)Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1042499/
Rated 5 out of 5 stars
cool
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cool cool cool cool cool cool laptop laptop laptop
I would recommend this to a friendRated 5 out of 5 stars
Great Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bang for your buck option for laptops! Would recommend.
I would recommend this to a friendRated 3 out of 5 stars
Decent laptop but lots of issues out of box
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good laptop but already having hardware/software issues with the keyboard spamming random keys
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did exactly what I needed, lets me game as well as lets me do work from home.
I would recommend this to a friendRated 5 out of 5 stars
Hawt Dog
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing all the way around. It gets warm but it’s built to handle it.
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice laptop, all has been working fine during the last 2 months.
I would recommend this to a friendRated 5 out of 5 stars
Good gaming laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the speed performance of the item and discounted price. Disliked none.
I would recommend this to a friendRated 5 out of 5 stars
Asus gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming laptop highly recommend for powerful laptop with many features.
I would recommend this to a friendRated 5 out of 5 stars
Purchased for son
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my son and he is very pleased with all the features
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. I like to use it daily for gaming and school
I would recommend this to a friendRated 3 out of 5 stars
Great When it Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great, but there are a lot of quality control issues. If you are going to buy it get a warranty with it.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear DevonB,
It's unfortunate to hear that you are having issues with this product. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional.
Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner.
For more information, email us at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2203002239-0061) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Very good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the best 14" gaming laptop all around at this price.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Reasonably priced AMD Ryzen 6900 laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this laptop for business. The laptop has been used mostly for programming and number crunching. The deciding factor was its reasonable price (on sale at time of purchase). It has performed reasonably well so far. Battery life is decent although most of the time the laptop was plugged in.
I would recommend this to a friend









