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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1580 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers find value in the ROG Zephyrus 14” laptop's performance, battery life, build quality, and portability. Many appreciate its impressive display and compact size, while some users experienced issues with heat generation and fan noise. A few customers also reported problems with the Wi-Fi and graphics processing unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,580 reviews
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for gaming extreme would recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beast considering the prize. The specs and the design is really something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great laptop. I got it on sale for 1K and its totallyworth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my gaming laptop great power behind something so compact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop great price gotten this on sale opened box for around 800.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop so far out there, haven’t had any problems with gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zephyrus g14 2022

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, doesnt seem to have issues like ppl mentioned

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs too hot. Not comfortable using it as a laptop. QC is not great. Can see significant backlight bleeding

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JianL,

      We apologize for the poor experience you have had with your ASUS laptop. This is definitely not the norm and we can assure you that this is not the kind of quality to expect from ASUS products. We recommend troubleshooting the heat issues using the steps in the following FAQ: [Notebook] Troubleshooting - Overheating (Fan) issue of ASUS laptop - https://www.asus.com/support/FAQ/1015064/#:~:text=Overheat%20of%20laptop%20usually%20results,to%20perform%20at%20its%20best.

      We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2203002239-0051" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really nice. This is my first time to get this good laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow for the gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for speed but not as fast as expected. Compromised battery life for that but was not satisfied.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear dare,

      We’re so sorry that your experience did not match your expectations. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. Our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, We recommend using the MyAsus app to perform a a Bios update which will improve system stability.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2203002239-0059) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support
      https://www.asus.com/support/FAQ/1038301/ Asus

  • Rated 5 out of 5 stars

    Best balance of power, battery and portability.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product. Once you get the laptop you will have to make some adjustments if you want to lower the temperatures and increase the battery life to around 11 hours. To decrease temperatures, enter Armory Crate and change CPU PPT until you like the temperatures. Turn on Eco mode and MS Hybrid for battery life, If you want maximum GPU performance, turn on the MUX switch. Make sure that you make these adjustments with the laptop plugged in for performance or unplugged for battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ..always wanted a better laptop finally got one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Zephyrus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very good for gaming and designing work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. My son love it, All the games are working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product ! Got it at a steal deal , thanks Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the asus rog series. This laptop is good for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big perfomance in a small package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is an interesting device, it has amazing performance with a few drawbacks, suchs as the limited amount of RAM upgrade since 8GB is soldered so youre limited the 40GB, and some people reports the screen turning black from time to time which i experience myself but i belive that can be fixed with a software update. The port placements can be a little bit annoying at times i thing charging port in the back would be better placement in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Quality Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly Recommend this computer for gaming and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Perfectly packaged. Helpful staff!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im happy with this item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product and good price ! The time to pick up was so fast

    I would recommend this to a friend