Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $586.99
Clearance
The comparable value price is $1,899.99

Customer reviews

Rating 4.3 out of 5 stars with 342 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the ROG Zephyrus 14's performance, battery life, and compact size, frequently praising its portability and lightweight design. However, some users experienced issues with heat generation, fan noise, and the screen. Concerns were also raised regarding the RAM and Wi-Fi capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 342 reviews
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Liquid metal has tendency to brick computer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop uses liquid metal to cool cpu and gpu, which killed my motherboard a year later. Worked well before it broke.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Really wanted to like but fell short

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful little PC however there are quality control issues in the build and engineering. The keyboard is touchy and each key requires a very firm center press to register. You can not simple glide over the keyboard if you intend to use for any admin work in any detail. My space bar had a dead right side but even the left would not register the press if I taped the outermost edge. The suspend state would also sometimes fail making the system unrecoverable/unresponsive once it entered sleep until a hard power press forced reset. The screen is beautiful! Like put MacBooks to shame gorgeous. The 120hz does not disappoint and makes use of the great graphics setup. The GPU CPU pairing is impressive but maybe a little power thirsty. Love the shell and the color. Really wanted to like this but ultimately fell short.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MattyOf5,

      We are sorry to hear about the unfortunate experience you are having with the quality of this model. We would recommend that you have this unit sent in for servicing so we can have our team look into this issue.
      We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product from what I’ve seen so far, bought on sale for $1,399.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with all you need and best alternative if you are confused between either getting Mac or windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Laptop for all

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Laptop, with a good system with the perfect balance of gaming power and all-day use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Audio driver problem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, amazing laptop. Great for making music and great for playing games. It gets a tad hot but because I use it on a desk I don’t notice the heat. Plus the fans help a lot. Sadly, because of the audio driver that came with the laptop I can’t use headphones in the audio jack. To get around this I have to use a usb c to audio jack adapter. Which is the only reason why I can’t give the laptop 5 stars. Sadly, Still have not found a solution, but I also found ways around it. Still love the laptop like a child though.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Almost perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely laptop, excellent gaming experience. Just gets super hot and the placement of the heat vents right at the screen bothers me a lot!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon of a laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this laptop. It started having problems randomly restarting and having display problems 2 months after it was purchased. I brought to Best Buy for repair three times, and they sent back to Asus each time. Asus finally replaced the motherboard and SSD. Now it’s out of warranty and the screen has stopped working so I have to plug in an external monitor to use it. I took it back to Best Buy last week and the local guy said he’s seen hundreds with problems and it’s not worth fixing. I have several friends who bought the same laptop and they are having issues too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Powerful amd portable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality, speakers, screen and performance but terrible QC. Whem through 3 brand new omes before fimdimg an acceptable one. But outside of that it is perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 1 out of 5 stars

    Issues Since Day One Of Purchasing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, just like any normal person, they buy a laptop and love it only to find issues with a BRAND NEW product. My problem is the wifi keeps cutting out AND loud clicking noise coming from the GPU fan. I opened and checked the fan multiple times and found literally nothing wrong, yet the clicking persists. And the wifi cuts out for literally no reason. I changed some wifi settings in the laptop and the problem STILL persists. I am done with ALL Asus products. This is absolutely ridiculous. Literally returning it on the last day returns are accepted.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Twiggy Twiggy,

      We certainly understand your disappointment and the inconvenience this may have caused.



      All ASUS products undergo intensive quality control testing and inspections, the clicking sound and the WIFI signal cutting off are random problems. ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or part that stop working prematurely under normal usage. We recommend that you send the product in for service so we can determine if this is a monitor issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.




      If you need further assistance with the laptop or other ASUS products, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Asus ROG laptops are the bomb

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and fast; nuf said... Own G15, Z13, and this G14. Love them all.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 3 out of 5 stars

    Good machine, Serious issues

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine itself is really nice, feels great to type on, good screen it's hobbled by poor drivers that make using the device itself frustrating eg. ASUS and AMD utilities that change the color of the screeen constantly the WiFi chip in the laptop is bottom of the barrel and won't work for you if you want to play low-latency online multiplayer games. eg in Counter Strike: GO you c an't even walk in a straight line for more than a few seconds If you have a few days of free time to replace the WiFi Card, huntdown the radom bloatware that's running you could probably make this laptop work for you

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AnthonyL,

      We sincerely apologize for the issues you've been experiencing with this laptop. Please follow the steps in the FAQ linked below to troubleshoot the WiFi issues. We also recommend using the drivers found on the ASUS website, that will be linked below as well. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2210027372-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support

      [Notebook/Desktop/AIO] Troubleshooting - Wireless Network Problems: https://www.asus.com/us/support/FAQ/1015073/

      https://rog.asus.com/us/laptops/rog-zephyrus/rog-zephyrus-g14-2022-series/helpdesk_download/ Asus

  • Rated 5 out of 5 stars

    Great Camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, its great. Anyone whos looking to buy a good at home laptop/work laptop buy this one

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop overall. I’ll use an external hard drive to help free up memory later if needed, but 1TB will be enough for most gaming for now. Video card does well, no lagging, for most online gaming experiences such as COD, GTA and RedDead. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son, starting first year of college, he's more than happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog g14 4060

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for a good price. Nice for gaming a traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Get it now while you still can...

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last time I had a gaming laptop was 5 years ago. I am glad i purchased this one, Not just because of how it looks and perform but, it is super portable and have to go back to the design, I LOVE HOW IT LOOKS. WOW WHAT A BEAUTY!!!!!!!! Plus you can play any game out here and you are FUTURE PROOF!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best gaming laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming laptop. If you want a laptop that is portable but can still handle AAA titles you can’t go wrong.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible battery life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great and all but the battery does not last at all. I can be doing homework on canvas and the battery will go from full to about 30% in about an hour and settings are set to battery saving mode.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear LuisC,

      We regret to learn that you are experiencing battery draining issues , We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ: below , If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2210027372-0010)Thank you for choosing ASUS.


      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      https://www.asus.com/support/FAQ/1043914/ Asus

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, the battery power is kinda crappy, but we all know why.

    I would recommend this to a friend