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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1606 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the excellent performance, impressive build quality, and long battery life of the ROG Zephyrus 15.6" QHD Gaming Laptop. Many also praise its powerful GPU, lightweight design, and vibrant display, along with the keyboard. However, some users mention that the laptop can get hot, and the fan noise can be noticeable. Other criticisms include the soldered RAM, less-than-stellar speakers, and the absence of a built-in webcam.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,606 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love it! Great for my gaming. Powerful and gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Update right away to watch for issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be a decent laptop. However, as soon as I started to update the graphics card through the NVIDIA website it got halfway and froze. After an hour I had to hard reboot and the system couldn't detect the graphics card anymore. Did a full windows re-installation and brought it into the geek squad. All could not find the graphics card. Wound up trading in for another hoping to get better luck with the new one. Screen looks awesome and out of the box could play all games even doom eternal on max settings with no problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality, Performance

    Rated 5 out of 5 stars

    Overall Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is super fast, build also looks stable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best mid range laptop, change my mind.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop in mid range? Yes Beautiful design Perfect size Good screen Awesome performance I play triple A games (like Metro exodus ED) 4k(with my tv connected) Ray tracing(Dlss quality) and all setting ultra with an average of 30-35 fps (Playable for single player) Overall i love this laptop, feel premium, portable and powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was a challenge to get ahold of but so far everything works great! I like the look, it's a reasonable weight, and it performs well. I'm especially please with the graphics card. Note: Though it has the decorative holes on the lid just like the 14" version, UNLIKE on the 14", those holes are just for show and don't allow for a fun light display.

    I would recommend this to a friend
  • Pros mentioned:
    Gpu

    Rated 4 out of 5 stars

    Owwwe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish power rating was higher and it had hdr those are my only complaints. I upgraded from 2060 m15 so of course it's better then that but the margins aren't as high as I would wish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I mainly bought this because I couldn't buy upgrades to my desktop for months due to shortages. I was still running an FX8350 and a GTX970. The leap in performance was incredible. The screen is sublime. Super fast. I went from Hi/Med settings at 60fps to ultra at 100+ on Warzone, and older games definitely max out the 165Hz 1440p screen. All in a sleek and beautiful chassis that I'm not ashamed to open at the office and in meetings. I made the CEO jealous because it was able to boot and load a YouTube video in literally 10 seconds. Speaking of which, If you're hesitating like me because it's "only" 80W 3070, I promise you it's still worth it. That 30% performance loss to the full fledged desktop card that everyone claims is the end of the world makes no difference when its in such a slim and sleek package as this. Oh, the fans do kick up and are loud when it's at full throttle, so make sure your headphones are good enough to block the noise. Otherwise, excellent all around.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, took some tweaking to get temps in check but otherwise loving this laptop! If you can find it elsewhere best buy was a huge pain to buy from.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing gaming laptop with great browsing life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has been amazing. Playing games on Ultra from the newest games to the oldest ones. It takes a little to configure some settings and battery options but when using it to browse or watch videos, it can honestly last 7-8 hours easy. Great laptop, very happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Over heats easily

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this gaming laptop, gives me a chance to play on the go. Only thing that sucks is it over heats really badly when plugged in

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Good Value for Money!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Build Quality is excellent! Nice and sturdy. And the design looks beautiful, especially the panel- front and back! RGB Lighting was a great surprise addition. Keyboard has good travel. Yet to test games, but loving it so far!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall good laptop great spec, only issue i have is with the fans, if you don't set up the power curve you have a jet engine on your desk when fans ramp up

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear cebulka,


      We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2107020076-0050) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Ramon,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Gpu

    Rated 5 out of 5 stars

    80w 3070 > 2070 max p temps are waaay better now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a 2070 max-p The 80w 3070 is absolutely great. I get the same frame rates at 1440p with the 3070 that the 2070 could Do at 1080p. The real big difference? Thermals this thing legit runs ~6 degrees Celsius than my 2070

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but has its short comings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty awesome laptop has issue’s with some games and vr. The reason you’ll have issues is because of the apu and gpu running graphics. So you’ll have to go into device manger and disable the apu and restart the computer and start your game and go back into the device manger and turn back on the apu. Then it should work with games like doom eternal and vr. This can be so flustering if you’ve never encountered this before. I almost return this because of it. Not gonna lie it took me whole day to get vr working because you’ll have to force it run dedicated graphics’s. Also if you don’t know or wanna know the usb-c next to the 3.5 mm jack is your dedicated graphics port its the only way to bypass Optimus the tgp is 80 to 100 it’s Qmax card and there’s no mux switch hdmi will not bypass Optimus usb-c to 1.4 dp is your only option. No one knew this at the the store. Had someone knew this I would have ultimately looked at something else. Overall I’m pretty much happy this is a gorgeous laptop fast and game look there absolute best and vr is amazing once you get everything working! The other issue I’m haveing right now is the esc botton stopping working and only works once the laptop heats up and of course it’s past the return period. So I hope they will at least exchange it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing this after a year Love it, been amazing laptop

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 3 out of 5 stars

    So close

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's the long short: They make you jump through too many hoops to get this to be as good as it can be. Great trackpad, mediocre keyboard, great screen, beautiful build, but kinda flimsy feeling. Battery life takes a LOT of fiddling in the settings to get it anywhere close to good. It's a beautiful device in concept, but I don't think ASUS was able to deliver here. It feels like they compromised on build quality, cooling, and performance for weight. Which I think was a major mistake.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Bubbie,

      We're really sorry to know that this device didn't meet your expectations. If possible, we do recommend returning it to Best Buy for a refund or a replacement of a similar device. If you have any concerns about another unit, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post for reference.

      Thank you for choosing ASUS!
      Best Regards,
      Leonardo,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very convenient laptop to take around.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very useful and fast. It's best to play games. Unfortunately it blacks out once in a while and battery life isn't as good compared to others.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop Great proformance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product i own last year's G14 and was very pleased with the product proforma, So I decided to take the plunge with the G15 wow was I pleased the proformance and the ascetic are truly great I would most definitely recommend al Asus product. You wont regret the purchase. Step up and take the plunge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice laptop that i havnt had any problems with

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great, but unfortunately lacking a webcam. The colors on the display aren't the greatest either but they can be calibrated. Overall those are my only gripes with this laptop and in almost every other aspect the laptop is perfect. Slim, good battery, good power saving options, fast, everything you would want.

    I would recommend this to a friend