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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1606 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the excellent performance, impressive build quality, and long battery life of the ROG Zephyrus 15.6" QHD Gaming Laptop. Many also praise its powerful GPU, lightweight design, and vibrant display, along with the keyboard. However, some users mention that the laptop can get hot, and the fan noise can be noticeable. Other criticisms include the soldered RAM, less-than-stellar speakers, and the absence of a built-in webcam.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,606 reviews
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Don't EVER buy this computer.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute nightmare from start to finish. Within the first day this computer was overheating and shutting off midgame. I sent it in for repairs and they had to send it off to the factory. They returned it and claimed they fixed everything and put a new fan in. The computer still overheats and I'm playing games made in 2004. Not only that but I paid for WiFi 6 and the card has broken at least 5 times. I've had to go buy ethernet chords to try updating it and reformatting my computer to no avail. Now I'm stuck sitting at home whenever I use this computer because I have to use a chord instead of enjoying myself at a cafe or anywhere else laptops are designed for. I will never EVER own anything by this company again. I'm so angry. I've lost out on tons of work and been reprimanded because of lack of internet or computer usability while overseas and working abroad. I want my money back.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Holl,


      We definitely understand the impression this may have created and we hope this will not be a long term lasting impression as you have chosen ASUS as a trusted brand for excellence. Rest assured we will make a note of this review and have it passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2107010278-0042) for us to better assist you.


      Thank you for choosing ASUS.
      Best Regards,
      Ramon
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Awesome looking laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just received this machine, and by judging the look this is the nicest laptop I've ever bought, It is pretty thin and light, the only thing I can say that the interior of the laptop is shiny which leads to lots of fingerprints, but other than that it is awesome, will follow up after several weeks from today, to tell my user experience

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lives up to the hype!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For gaming while living in the dorms, or in any situation where a desktop would be impractical, this bad boy rocks! In my case, to improve both my gaming and college computing needs, I did grab a good gaming mouse, a camera, and a USB hub.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Incredible gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing, with 16 GB of RAM you can have a many browser tabs open With the addition of a 165 Hz screen, you can easily get 165 frames on your games, even unplugged from the power source you’re capable of getting a steady 60 FPS. I am 100% satisfied with this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop, Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this laptop for everything from editing with photoshop/premiere pro, to playing my favorite games, and browsing the web the whole time on my second monitor. It has provided great performance and has been more than what I could have expected. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Asus G15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is hands down the best bang for your buck for performance to portability, people complain about QC issues but mine came in perfect condition of course there is some back bleed but that is with every laptop! GO BUY ONE NOW!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality
    Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a huge disappointment. Pros: -Specs are good. -Screen is nice (although a bit dim). -Chassis is attractive. Cons: -Hottest laptop I've ever used. Hotter than a GE66 2070S, Omen 15 1660ti, G14 2060, G14 3060, M15 2070, Legion 5 2060. The keyboard, including WASD, is uncomfortable when gaming. CPU was 61°C and GPU was 55°C at idle. CPU hit 70°C with one tab open watching Twitch, 87° in the Warzone menu, and 93° in game. This is with boost disabled in a 71°F room on a desk and the back of the device elevated. Maybe I got a dud? -All of this heat gets pumped out of the back of the laptop directly onto the bottom part of the screen, which in turn is hot to the touch. -Build quality is poor (the body creaks when you pick it up or put pressure on the edges. -Coil whine. -Touch pad is flaky and inaccurate, even after updating drivers.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dgbk,

      Absolutey, the laptop has a good specifications.



      We certainly understand your disappointment and the inconvenience this may have caused you. All ASUS products undergo intensive quality control testing and inspections, these are random problems. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or part that stop working prematurely under normal usage.



      If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 4 out of 5 stars

    Great Performance with Questionable Build Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall laptop and its performance is great, but like others have pointed out the build quality is hit-or-miss. Right out of the box, the bottom portion of the plastic bezel that surrounds the screen is flexing outward from where it should be laying flat. This exposes the laptop to any potential dust and debris, which I can see being a major problem in the future, since the exhaust vents blow up right onto the bottom bezel.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wonderful Laptop for an Amazing Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a powerhouse! I had been looking for one that both looked somewhat professional (to be brought into the workplace) and had some kick to it. Both have proven to be true. My main critique is that it does run hot, so be wary of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it 3tb and 40gb ram

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ASUS ZEPHYRUS G15 5900HS 3070 LAPTOP IS AMAZING. 1st I upgraded the ram to 40gb. The way this works is 8gb is soldered and 8gb upgradable. So I went to CRUCIAL.COM looked up my laptop model and there it was a compatible 32gb stick for my g15. So 8gb soldered + 32gb crucial=40gb. The way that this works is AMD RYZEN CPU RUNS THE 1ST 16GB DUAL CHANNEL AND THE REMAINING 32GB IN SINGLE CHANNEL. I ALSO ADDED 1 2TB 980 PRO SSD. These ssd are gen 4 but if you look at the specs they are gen 3 backwards compatible I get over 3500 read and write speeds. Remember verify with crucial.com on the correct part according to your asus g15 model

    I would recommend this to a friend
  • Cons mentioned:
    Webcam

    Rated 5 out of 5 stars

    Phenomenal laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start off with this laptop being well-rounded. This is my first time purchasing a gaming laptop and since I purchased, I have no regrets. I love the features and the 5 stars is well deserved. The only thing I wish was included was a web cam. Other than that, great laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Gaming Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop plays all my RPGs and MMos at max out settings. So far no complaints. I would recommend this laptop to those looking for a great gaming experience without breaking the bank. Would recommend upgrading the memory that's about it. Got it on sale!! Best bang for your buck !!!

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    If you're looking for performance, it's not here.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 3070 (laptop model) is actually a worse performing GPU than the 2080 super(laptop) from the old model. It's capped at 80w when a normal 3070 pulls 200w. That's less than half and it shows, badly. Other laptop versions of the 3070 have 160w. Everything else is a good upgrade except the soldered ram slot again... 1440p looks good and the touchpad is solid. I did have to return one unit because it died after 3 days so watch out for qc issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my G15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this laptop. Ryzen 9 + RTX 3700 on a 2K screen and a great keyboard = delicious everything. Also the speakers are probably the best I've heard on a laptop (same with the G14). Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 5 out of 5 stars

    Fair laptop with minor problems

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop is good. premium quality. However, I requested an exchange of product because the speaker is making electric noise when playing music. The overall condition is fine. I like this laptop. New one is coming in tomorrow and I will check that again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Asus Sucks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of using this Asus laptop, I can say that it is one of the worst purchases I've made for electronics. Just after the one year warranty, both the screen and keyboard malfunctioned almost as if it was perfectly planned obsolescence. The screen placement against the keyboard is terrible, causing permanent etching/scratching over time. It has been incredibly difficult getting the keyboard replaced in a different country than where I had purchased it in and support is useless. The fingerprint login function randomly stops working. Both sleep and hibernation never worked correctly, causing the computer to shutdown instead and erasing my previously setup every time. The computer also doesn't know when to turn off. The laptop will resurrect itself after turning it off by turning back on automatically, causing a high fan speed noise at the BIOS prompt if I leave the laptop plugged in after shut down. This also prevents me from charging the laptop after shutting down because it will just turn back on again. I will be going back to Lenovo on my next laptop purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had multiple problems with it. Geek Squad was able to get it fixed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A most excellent machine. I had to wait a bit before it went on sale, but gladly took the savings. Yes, battery life could be better, and a 1080 camera is needed. But the graphics card is good, the screen is beautiful, and it suits me just fine. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for work and play

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing this review after a year of usage. Great gaming and working laptop. I've been using it everyday for the last year for work and gaming. Great product and reasonable price for what you are getting.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a new labtop and this is perfect for me. I am a gamer but also am an engineering student. I need to be able to run programs for class and also want to be able to play games. I haven't had any of the problems with the speakers that people have. All in all I am happy with this purchase.

    I would recommend this to a friend