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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1606 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the excellent performance, impressive build quality, and long battery life of the ROG Zephyrus 15.6" QHD Gaming Laptop. Many also praise its powerful GPU, lightweight design, and vibrant display, along with the keyboard. However, some users mention that the laptop can get hot, and the fan noise can be noticeable. Other criticisms include the soldered RAM, less-than-stellar speakers, and the absence of a built-in webcam.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,606 reviews
  • Pros mentioned:
    Performance
    Cons mentioned:
    Speakers

    Rated 1 out of 5 stars

    Laptop speakers QA issues are real, beware.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs and performance is great. However speaker issues. The laptop that I picked up has speaker issues on the left. From what I can tell, this laptop has 4 speakers, 2 upward facing "tweeters" and 2 downward facing "subwoofers". I was unlucky enough to pick one up where the bottom left speaker distorts real bad when watching a movie, or watching videos (like someone trying to talk through plastic. This is not a software issue, as the right speakers work fine. After reading through some forums, apparently there are many people who face this same issue as well. Best buy woudn't exchange it, because they have no stock. So I am stuck with a laptop that can't play audio. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DisappointedCustomer,

      Absolutely, the laptop has a great specifications and performance.



      We certainly understand your disappointment and the inconvenience this may have caused if the speaker has an issue.



      We recommend that the laptop be sent in for service in order to resolve the speaker related issue.



      If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Cons mentioned:
    Speakers

    Rated 4 out of 5 stars

    G15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice. Works well and has a nice look. I don't use the speakers much but the left side speaker was broken.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Value and performance = perfection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect in areas of performance hardware and design. The only downside i see is why does such a powerful machine run windows 10 home and not pro. Other than that. I absolutely love this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. She gets a little toasty and the keyboard isnt the best. But a fan and a keyboard makes a world of difference. Runs everything i play better than i need. Great for a travel lifestyle that still does decent gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 2 out of 5 stars

    Great potential, but I got a lemon.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has great POTENTIAL. Unfortunately, the truth is, if you're getting a G15, you're basically in the Asus lottery, and unfortunately, mine is afflicted with an odd problem in the speakers- the volume is incredibly soft, with almost no bass at all, in addition to several BOSD's. The sad fact is that Asus's quality control is not great. I had a G14, which I love (but which also had a fair number of kinks to work out), but this is a $2000 laptop with a plastic body, a screen with bad backlight bleed, and horrible speakers. Again, I'm sure I have the misfortune of ending up with a lemon, but I'm not giving them a second chance. There's so much to love in this design, but until Asus can get their quality control figured out, you're taking a gamble on whether or not you'll get one that works. Back to Best Buy this one goes.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JohnK,

      Indeed, it is a great laptop.



      We do understand your disappointment with the quality of the product and the inconvenience this may have caused if it didn't meet your expectations.



      All ASUS products undergo intensive quality control testing and inspections, these random problems. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or part that stop working prematurely under normal usage.



      The audio quality or volume level of the internal speakers is decent. If the volume level is low, please check the Volume Control properties and verify if the volume level was set to the correct listening level. However, for better listening pleasure, we recommend using a headset or an external speaker system.



      If you need further assistance, please let me know and I will be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Great laptop with one glaring flaw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fantastic. Would be 5 stars if the 16 gig ram module wasn't soldered on, or it was a 32 gig.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Great laptop ruined by optimus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this sounds like a great deal, a ryzen 9 and a rtx 3070 sign me up right? Thing is though its a 80watt 3070 thats not bad heck would be fine but the problem comes from optimus not being able to be turned off. Sure you can bypass it by plugging the laptop into an external monitor. However whats the point of having a 165hz 1440p screen if your already weak rtx 3070 is cut by another %30?

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Toastdp5,

      We certainly understand your disappointment and the inconvenience this may have caused you. Please reach out to me at your earliest convenience and I'll sure to provide any answers and/or resolutions to your product issues as quickly as possible. You can reach me at cl-adrian@asus.com. Your case for reference is N2107001824-0024.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Best laptop on the market right now.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girlfriend wanted a new laptop for work and for gaming. This thing is nuts. Running AAA games on it like it's a tower PC. Dislike the ram setup since I can't really bump it up later. But it does have an easy port for another M.2 so that's a win.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great gaming pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, super fast. Went to store to buy go omen pc and it was out of stock, store rep recommended this one, I can’t say it’s better, never got to try the hot, but I sure do like this one. Runs any game without a issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy to Use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gaming laptop but I needed the latest processor for what I use the laptop for which is work and editing audio. The screen size is perfect and the slight lift in the back for airflow is perfect so the laptop doesn't overheat. I am not an electronics expert, but I did a lot of research to come to the conclusion to go for the Ryzen 9 over the 16" Intel 9. Do you own research first. I have been using this every day for 2 months and have not had a single issue. I connect with an ASUS monitor for work and it syncs very well. The RGB lighting on the keyboard is completely controllable and the sleek design of the RGB reflectors on the outside make it look nice. Again do you own research, but I use this for work and do a ton of audio editing and it is lightning fast.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great laptop- but still decided to go back to PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop. i used this laptop to play COD and Warcraft- downside of this laptop is that the keyboard would get hot and the fan would blow really hot air on the each side of the laptop. So that can be annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, great performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do phone work from home due to the pandemic, and decided to upgrade my old ROG Strix - the keyboard feel of this laptop is fantastic, it's responsive, fingerprint reader works well (It is a little finicky based on how you initially set it up) and it handles the games I play well. I do want to mention for those with an HTC Vive for VR, the HDMI port only connects to the integrated graphics, so you will need a USBC to mini displayport adapter. Temps are perfectly reasonable as well, though I do still recommend a cooling pad. And I've never been uncomfortable with the heat, even as the keyboard does heat up slightly under heavy workload. Overall, a great laptop and fantastic value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mean Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming machine. I pull at least 120-130 fps on cod multiplayer and 100-120 on warzone. Well done by asus. A few cons are not having a webcam, which is honestly no big deal given that I personally use it as a desktop. Also while the sound is excellent, while listening to youtube sometimes you can get some interference or staticky sounds. For the price of 1799, its a complete steal! AMD Ryzen 9 and RTX 3070. What else could you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classy, elegant, powerful gaming laptop, the very best of its kind! I can play BF4 with max graphics at 120 to 130fps. BFV without raytracing at a similar high fps clip. Red dead redemption 2 with dlss at 60 to 70fps and ghost recon breakpoint scored 68 overall fps in benchmark with ease. Remember this a laptop gpu, I have a powerful desktop but when i’m on travel, work, etc this comes in handy. The laptop has the class and swag of a Macbook, with its sleek and slim aesthetics. It’s power adapter is super small and a sharp contrast to the craptacular alienware laptops with their huge power bricks. You certainly are getting what you pay for folks!

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soldered ram, no numpad these are the things that I don't like, beside that everything seems petty good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picked this up a bit ago been a great laptop thus far. It runs nice and quiet in normal day to day use. the keyboard positioning is a little funky to get used to but feels good to type on.

    I would recommend this to a friend
  • Pros mentioned:
    Gpu

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it because i didn't do enough research before buying it. It has no mux switch and a low wattage 3070. I exchanged it for an asus rog zephyrus m16 2022 with a higher wattage 3070ti and mux switch. Plus the screen on the m16 is way better.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you for bringing this to our attention and please allow us to apologize for the inconveniences caused and that you had to return the notebook. We do appreciate your feedback as this will aid in any improvements that need to be made to the model. We'd love nothing more than to improve your perception of our products and of course, our brand. if you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS!

      Best Regards,
      Jonelle,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Capable for College Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple months of use, I'm pretty satisfied. Good performance, but there is some backlight bleed near the top of the screen. It's not a big deal to me, but I would check over any purchased laptop for quality control issues.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Super fast, beautiful display, gaming beast.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ridiculously fast, excellent for gaming and productivity. Only downside is that the fans can get kinda loud in turbo mode, and the top area of the keyboard can get hot during gaming. Besides that, everything about this computer is great.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    No no no no

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this laptop.... Screen bezel sides are not secure, throttles on majority of games and the fact that it has 8gb soldered on board is horrible. After i asked asus support if this wasn't the case. Fingerprint reader works when it wants to and wifi cuts out when it likes. This thing has a mind of its own ....no thank you i am returning this

    No, I would not recommend this to a friend