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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1606 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the excellent performance, impressive build quality, and long battery life of the ROG Zephyrus 15.6" QHD Gaming Laptop. Many also praise its powerful GPU, lightweight design, and vibrant display, along with the keyboard. However, some users mention that the laptop can get hot, and the fan noise can be noticeable. Other criticisms include the soldered RAM, less-than-stellar speakers, and the absence of a built-in webcam.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,606 reviews
  • Rated 4 out of 5 stars

    Good gaming laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my daughter as her Xmas gift. She was using my personal laptop for her gaming and complaining it was too slow. So I looked around and asked my IT friend if this was good. Glad I did because he bought the same one for his daughter. My daughter hasn’t complained to me yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performance but makes high pitch noise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is fine except the coil whine issue, which was so disturbing that I had to wear my headphones all the time. This is due to quality control and I plan to do an exchange.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I love this laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just finished updating to windows 11 and this tiny thing screams in games. This almost performs as well as my rtx2070 super desktop. Highly recomended!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing rig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can run any game without hitch, can’t do VR for some weird reason. Price & prospect of performance sold me and I’ve been very satisfied since

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, handles anything I throw at it. I feel all laptops are loud to a certain extent but the performance has never been an issue

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop worked well then suddenly died

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop for just slightly over a year, when suddenly the motherboard decided to die. I talked to Asus and they gave me a low ball discount of 10% off the repair which totaled to $1400. I contacted the corporate office and was offered a 25% discount, for the price of the repair I decided to buy a different brand of laptop because of the poor customer service. Understandably I wasn't looking for a free repair but I was hoping they would do right seeing as the warranty had just run out. The laptop does run well it also runs very hot you can feel it on the keyboard when the laptop has been on for a while.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ASUS RoG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really works smoothly. This laptop is a great blend of a portable and powerful beast for gaming and heavy workloads. Just it doesn't have a front cam

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    really fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming laptop ive ever have very solid , really fast easy to take it everwhere, run all games without lag

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen has so many dead pixels and I've had nothing but screen problems since purchase including flicking and just not working in the 8 months I've had this laptop, ASUS website says under one year warranty the screen is covered for as many dead pixels as I have but buying through best buy you have to use them and ASUS won't even offer any support, they didn't cover anything. I did an update for the keyboard and it also completely stopped working had best buy do a repair and they sent it back with even more dead pixels. All around horrible experience made worse by best buy if you are going to buy this don't at least don't use best buy.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We do understand the inconvenience this may have caused and your dissatisfaction with the quality of the repair.



      All ASUS products undergo intensive quality control testing and inspections during the warranty service or repair process, this is a random problem. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Five star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this pc it's more than just a gaming laptop it's everything... for the price i would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop - except for PC VR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to up my VR game with Oculus Quest 2. It is really a pain to get to work with this device. Otherwise, a very solid gaming computer. That being said, if you want to up your VR performance, if you have something that works now, this laptop may not be an improvement. Needs a LOT of workarounds.

    I would recommend this to a friend
  • Pros mentioned:
    Gpu

    Rated 5 out of 5 stars

    Love this laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on this are stellar! Can also plug it in to my new LG gaming monitor (reviewed separately) for an even better experience!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    COIL Whine and poor QA from Asus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these and had to return them both for 2 reasons. The washed out screens with terrible backlite bleed made viewing anything with black in it a really bad experience. Also because of the awful electrical coil whine noise on both units. Even the representative at the return center of Bestbuy said they have had many returns of the laptop because of this issue. It's tied to the keyboard backlighting, the more you turn down the backlighting the louder the electrical noise gets. Wanted to love these laptops, the performance was good, but Asus's corner cutting and poor QA made it a no go for us to keep them. I thought I was getting a good deal, but what it go was a cheaply made laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing All Around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all my needs! If I want to code on the go, the battery life and excellent keyboard/trackpad make it a joy to use. If I want to game, the powerful internals and high resolution screen make me feel like I'm using a powerful desktop computer. The function keys are a bit questionable (airplane mode and a sleep button but no media control?) but for the price this checks all the boxes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, but Hot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is quite nice and sleek and has been used quite a bit since day 1. Only problems I really have are that the keys are quite hot to the touch but at this point I have grown quite numb to it. In my opinion, if you are buying this, buy a USB hub if you plan on using a lot of usb A devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unsurpassed Processing Power On The GO!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS - ROG Zephyrus 15.6" QHD Gaming Laptop - AMD Ryzen 9 - 16GB Memory - NVIDIA GeForce RTX 3070 - 1TB SSD - Eclipse Grey - Eclipse Grey is a very solid laptop with unsurpassed processing power. The specs speak for themselves and are integrated flawlessly. Because such a powerful GPU can use a lot of energy, this laptop has an integrated GPU that it relies on for lower graphics requirements which helps reduce power consumption. Form factor is great. Large screen on a reasonably portable laptop. I wish the contrast was greater, but the refresh rate was very snappy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment I’ve ever done for a gaming laptop. I’ve use a week, without any problem. Some benchmarks is remarkable. The display is beautiful.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Beast machine zaaam!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gamers laptop pc. Just wish they came up with better cooling solution n please don't solder ddr on laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is excellent. Fast seamless and looks great. Gaming laptop for my daughter. She loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't find more bang for your buck!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't believe the uneducated negative reviews. Most people claiming they returned it, simply can't afford it or know nothing about technology. This is a 5 star laptop. Especially at this price point. Everything is high quality and works perfectly. Screen, Keyboard, GPU/CPU, build quality and sound. Stress tested the F out of it right out of the box. ZERO ISSUES. I use a cooling pad when gaming in ultra type settings because it's a laptop. It gets hot. Doesn't belong on your lap. Common sense. Runs Warzone and Cyberpunk flawlessly. Does everything I need it to, then some.

    I would recommend this to a friend