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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1606 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the excellent performance, impressive build quality, and long battery life of the ROG Zephyrus 15.6" QHD Gaming Laptop. Many also praise its powerful GPU, lightweight design, and vibrant display, along with the keyboard. However, some users mention that the laptop can get hot, and the fan noise can be noticeable. Other criticisms include the soldered RAM, less-than-stellar speakers, and the absence of a built-in webcam.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,606 reviews
  • Cons mentioned:
    Speakers

    Rated 1 out of 5 stars

    Excruciatingly Underwhelmed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a rising senior mechanical engineering student and my laptop from high school decided to quit working two weeks before finals week. I went to Best Buy and walked out with this not realizing how much more of an inconvenience this would be. The first problem I encountered was not a necessary function; but the audio (both through the headphone jack and external speakers) was awful. Songs would skip, speed up and slow down at random, and cut out using both Spotify and YouTube. Not to mention that the speakers it had sounded like it was underwater. A more important problem arose when my programs began to close at random. A common error of "*name of program* has encountered an unexpected error. *name of program* will shut down now." Happened across CAD, MIDI, Microsoft, and gaming software. Thankfully autosave kept the drafts that I didn't have a chance to save. The last straw was that it could not consistently connect to internet. No matter where I was nor what network I tried, it connected to WiFi at best 25% of the time. All these problem for $2000. I returned it within two weeks because I could not get anything accomplished and was dissatisfied with it entirely.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Gabe,

      We're sorry to hear about the unfortunate experience you're having with the audio and the software on this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Speakers

    Rated 5 out of 5 stars

    Good gaming laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the money. Crispy screen. Speakers arent the greatest but who uses the speakers on a laptop anyway?

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving this. Sleek design, thin and awesome performance. all you look for, and price tag is just unbelievably great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful for gaming. Powerful for work. Powerful for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Gpu

    Rated 5 out of 5 stars

    I’m lovin it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3070 is blazing fast. It runs the 1440p display like a champ. It’s also fairly thin so easy to transport and use for work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I had higher hopes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a unit with really noticeable backlight bleed. Could've put up with that since whenever colors were on screen it displayed those beautifully. However one of the keys on my keyboard did not work right so I had to return it after frustration. I opted not to exchange it for the same model and instead refunded. Reviews of the build quality are all over the place on the various ASUS Ryzen laptops this year so I'm no longer filled with confidence. Wish I could've gotten to try some games on this nice screen, but once I confirmed the key not working I did an immediate wipe and packed it for return. I'm going to either wait for a sale to change my mind or one of the new Lenovos to become available.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using mine for revit for a few months. Now im using it for streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this and was skeptical because of its smaller size, but it works great for gaming and for homework too

    I would recommend this to a friend
  • Pros mentioned:
    Gpu

    Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen in small for personal preference but overall is a great gaming computer. The graphics are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerhouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beast of a machine, may need some tuning for max performance but I got 90 plus FPS on high settings at 2K for most games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop, runs games well. Also good for other uses such as work. Design is also very sleek and not too flashy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, got it yesterday and the speed and quality of the laptop surpasses any mac. A true titan in the gaming industry

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Zero complaints. Runs games well and battery lasts long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming, the option to turn off the GPU lengthens the battery life to make it practical for everyday use, too.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 3 out of 5 stars

    Great for gaming but has its problems

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen quality with very good performance but it has a very loud fan that never wants to shut off even when the computer is turned off.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tim,


      We're sorry to hear that your fans are spinning even when the unit is turned off. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. Can you please reach out to us with your case number so we can do some investigation into this issue? We would love to have your issues resolved in a timely manner.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2107020076-0049) for us to better assist you.


      Thank you for choosing ASUS.
      Best Regards,
      Ramon
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for everything. Literally everything.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is bananas yo. Definitely recommend if you can get your hands on one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop With A Few Quality Control Issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Really good quality for the price, especially if you can get it on sale. Some quality control issues, but if you can get one with a good screen (minimal back bleed/glow) you'll probably be pretty satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Sick lappy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems and it’s blaring through anything I throw at it. Very professional looking too if you use it for work.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite gaming laptops out there. It’s very fast and I was really happy with the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This gaming laptop is a beast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for work and play when I travel. The laptop ran my games at ultra settings and I could not hear it break a sweat even with shooter-type games. It is a pleasure to use. It is a good weight for something with such a powerful graphics card as well. I also use it as a work laptop and it runs without issue. I highly recommend it and believe I will get at least 7 years out of it before needing to upgrade.

    I would recommend this to a friend