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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1606 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the excellent performance, impressive build quality, and long battery life of the ROG Zephyrus 15.6" QHD Gaming Laptop. Many also praise its powerful GPU, lightweight design, and vibrant display, along with the keyboard. However, some users mention that the laptop can get hot, and the fan noise can be noticeable. Other criticisms include the soldered RAM, less-than-stellar speakers, and the absence of a built-in webcam.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,606 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, meets the standards when playing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop, get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop. I 100% suggest you get it considering the value and everything you get for it. Build quality is amazing and well built. The specs are absolutely amazing as the Ryzen 9 and 3070 are some of the best specs you could get for a laptop. Please get this!

    I would recommend this to a friend
  • Cons mentioned:
    Webcam

    Rated 5 out of 5 stars

    Best value best performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing,the only downside is webcams .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Has potential but some major issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, with some issues. To the right of the touchpad there is a magnetic area. I would often put my iPad and iPhone there and my screen would go black as if the laptop was closed and put to sleep. Also during zoom calls when someone would share screen the whole screen would freeze and only a long press on the power button could fix it. No issues with my coding and rendering though of architectural work. Also I had to buy a webcam as this laptop has none.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and performance. Handles everything I am playing with no issues. I also like that the styling is somewhat inconspicuous and not super gamery. The only negative I have to say is that I wish the body were metal instead of plastic for better rigidity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first gaming pc

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my entry to pc gaming and even though almost everyone I’ve told about my purchase have been disappointed with this small laptop of a gaming pc expecting a huge desktop build I think it’s alright since it does what I need it to and me personally don’t have any problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excelente Powerful Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen size (15.6") Good screen resolution (QHD) Good graphic card (3070) Excellent storage capacity (1TB) Excelente design and color (Dark Grey)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool looks with awesome power

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a nice gaming laptop which can suffice my requirement for playing games and also can be used for work with multiple monitors connected. This laptop was the perfect machine I needed, in fact better than what I needed.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    Buggy Mess

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was shipped half baked. USB-C issues — can barely get an external monitor to work. Everyone is reporting audio issues — speakers sound blown out on bass. 8GB RAM soldered — good luck with dual channel if you need more RAM. Would have been great with any QA. Don’t buy this yet — wait for future revisions and factory fixes. Incredibly unreliable and buggy.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ReviewNex,

      We certainly understand your disappointment and the inconvenience this may have caused.



      In order to successfully connect a monitor through the USB-C port, a USB-C to a video out adapter needs to be used. The speaker problem is random, we recommend sending it for service in order to resolve the issue. The RAM do run in dual-channel mode.



      If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Excellent except some malfunctions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer super fast and zero glitch but there are a couple of malfunctions I have noticed like screen freezing and I have heard a lot about speaker issues as long as you have warranty just in case you will be very satisfied especially for E-sports and high graphics games

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    A cheaply built and poorly optimized system -

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had issues with this laptop from the beginning. It ran games pretty well at first. The 4k screen is great and was able get 165 hz via display port. But it began chugging along shortly there after. And after a few months, the fan began getting really, really loud. so loud that is it would take me from sleep. It would also randomly restart at weird times. Then about 6 months ago it started overheating very badly. Temps in the 80s even while idle. then it started to shut down constantly. I sent it for a repair (which was free because its still under asus warranty), its been a week and so far they have replaced two parts. Im not sure what parts there are, but if I had to guess they have replaced the battery and/or fans and they probably replaced the motherboard since these two components were likely sodded to the board itself. Geek Squad has been very helpful and communicative thus far, so good on them

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm sorry to hear about your experience and had to send it in for repair. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. I will forward your feedback to the product team for future improvements. Our team will ensure to have this resolved so that you have no continued issues. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good apperance and performance. Wifi card occasionally goes un recognized and deems the device unable to connect to the internet.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Not worth the price tag

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer refuses to go to sleep, regardless of settings or updates. I try putting it to sleep n a daily basis and i usually wake up to a dead computer, or pull it out of my computer bag and it magma hot with fans goin full blast. Several others who have purchased this computer have the same issue with no fix.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear James,

      It's unfortunate to hear that it fails to go into sleep mode. This is not the kind of experience we want any of our customers to have. Is it completely turning off? Have you tried to update the Windows OS and your BIOS/chipset? Please refer to the faq below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Troubleshooting - https://www.asus.com/support/FAQ/1044671/

      Troubleshooting - https://www.asus.com/support/FAQ/1035376/ Asus

  • Rated 5 out of 5 stars

    amazing laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    165 hz never looked so crisp. the laptop is super fast and has great airflow considering its a laptop. GPU can last hours gaming and still be in the low 70 deg. the quality of the laptop feels high end. gaming laptops never felt this nice and light weight. cons. only two USB type 3 slots. and availability

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because I had various screen problems. All drivers where updated, latest version on Armory Crate etc to no avail. Otherwise great laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Generally a good laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for several days, generally a good laptop. Good performance especially for cpu. The microphone sometimes bother me, hope it can be fixed later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fab computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast and silent. Seems to have been built with quality parts. Keyboard is perfect. Mouse pad can be turned off while you types. Haven’t really tried the gaming portion of it yet but I’ve seen reviews of the 3070 gpu which rate it very high.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So many dead pixels!!!!!!!!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning for two years the first few dead pixels started at three months of ownership, and I turned the laptop in for repair just before my two year accident repair coverage ended. two months with a new screen, and three more dead pixels..... I like Asus, but not this QHD screen.....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO. DON’T DO IT.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited when I got this laptop until about two weeks in the wifi card stopped connected to my wifi and then after some research this laptop is known to have that problem. I spend over $2k on a laptop and it can’t even connect to the internet. Abysmal. Asus, so better yeah?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd time I have bought this since the first 2 times had problems with the display so I had to return. So far so good

    I would recommend this to a friend