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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1606 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the excellent performance, impressive build quality, and long battery life of the ROG Zephyrus 15.6" QHD Gaming Laptop. Many also praise its powerful GPU, lightweight design, and vibrant display, along with the keyboard. However, some users mention that the laptop can get hot, and the fan noise can be noticeable. Other criticisms include the soldered RAM, less-than-stellar speakers, and the absence of a built-in webcam.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,606 reviews
  • Rated 5 out of 5 stars

    Fast pick up date

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love a gaming laptop and we check a lot of gaming laptop and this was the best is the market right now. The pick up date was quick and he love this laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible Quality Control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY WANTED TO LOVE THIS LAPTOP. I'm on my 3rd different unit now. I've had to return them due to terrible light bleed/screen glow. The potential value of this product is off the charts but the quality control is atrocious. Currently debating if I want to try for a FOURTH unit, or ust move on to a different laptop all together.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear CrookedTongues,

      We certainly understand your disappointment with the quality of the laptop and the inconvenience this may have caused.



      All ASUS products undergo intensive quality control testing and inspections, this is a random problem. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or part that stop working prematurely under normal usage.



      If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 4 out of 5 stars

    Greatd laptop minus vr issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all of the specs of a great laptop but lacks VR support without work-arounds due to not having dispayport

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 gaming and p0rno watching laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Gaming is what I do the most but I also love p0rn0s. This laptop does both same time. My productivity is way up. This laptop although pricey has paid for itself in pleasure. Thank you Asus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    QA AND BUGS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price, it's a beast for a laptop. There is some bug and I hope they fix them soon. Also a lottery with the QA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She's a Beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a gamer. Not at all. I bought this computer because I wanted fast, fast, fast. She's a rocket. She does everything I throw at it. I do a great deal of vpn connections and remote work. She never skips a beat. Worth every dime.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent gaming laptop, but with some glitching.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides for the little screen and keyboard glitches here and there, it’s not a bad laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest laptop purchase so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Zephyrus has been the greatest laptop purchase I have ever made so far. The battery life is alright but this laptop was built for gaming! Don't expect long battery life as the CPU and GPU are constantly eating up your electricity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This ting is a beast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a while since I purchased a new laptop and with help from friends and reviewing the specs and what other people had to say about this laptop, I knew it was the one for me. I am thrilled with it so far and am happy that I purchased it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop very frequently 'spazes' out. No idea why.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this thing for school to run various Adobe programs, since Covid, a lot of virtual meetings as well. This thing is just crap for some reason. This thing would just freeze up and turn non-responsive. I first noticed it when I would run an Adobe program and be sharing my screen, sometimes it would just freeze up and not respond to any input, forcing a hard restart. It would do this multiple times in a week. After the semester ended, I noticed the same sort of 'bug' too. During gaming I would get this weird few seconds to a full minute of near-zero FPS.... It would do this very frequently making gaming literally impossible on anything too taxing. Which upon discovering that, it makes sense that when this happened when I was using a lot of resources, it would just freeze and have me force a restart... Even watching a simple YT video would have a moment where it would just spaz out for a second! I have NO idea what is causing this or how to fix it. I would not recommend this laptop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Matt,

      Thank you so much for the feedback, I'm sorry to hear that the unit is freezing and not working as expected. Have you updated the BIOS/Windows OS? Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Troubleshooting - https://www.asus.com/support/FAQ/1042398/ Asus

  • Rated 4 out of 5 stars

    Solid computer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Gaming performance was underwhelming but this laptop is awesome for photo editing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST GAMING LAPTOP EVER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I even begin, this is the best no-compromises gaming laptop ever, you get exactly what you pay for and it's amazing. Just make sure to buy a USB camera (my only complaint).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Livestream

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the computer is doing everything I need it to do which is live-streaming church services on Facebook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop, not so great issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, but had some graphics issues before the recent update. Aftet that it has been a workhorse.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    To hot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop just gets pretty hot even doing simple browsing.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that the unit gets hot while doing simple browsing. This is not the kind of experience we want any of our customers to have. Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Troubleshooting - https://www.asus.com/support/FAQ/1015064/ Asus

  • Rated 5 out of 5 stars

    Good gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last gaming laptop broke so I needed a new one. Decided on this and was not disappointed. If I was to say one bad thing, is it doesn't come with a disk tray. Which, most laptops today seem to be getting rid of anyway so it wasn't too much of a surprise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, it has cpu boost on as default which may cause a temp issue, its a easy fix in the end

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Limited upgrade, but a solid compact package for t

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited upgrade, but a solid compact package for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great price point. Gamble in reliability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a solid laptop for the price. However after 1 week, the wifi and bluetooth were no longer able to be used. After letting it sit over night, they started working again but returned the laptop after reading reviews of other people having the same issue long term. The battery also lasted around 2 hours while playing, which IMO was not ideal.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Farns, thank you for bringing this to our attention and please allow us to apologize for the inconveniences caused and that you had to return the notebook. We do appreciate your feedback as this will aid in any improvements that need to be made to the model. It would be recommended to update the drivers for both Wi-Fi and Bluetooth: Open Settings -> Click on Update & Security -> Click on Windows Update ->Click the Check for updates button -> Click the View optional updates option -> Click the Driver updates tab -> Select the driver you want to update-> Click the Download and install button. You can always locate the drivers on our support site as well. If you should have any other concerns or feedback we would love to hear it, you can reach out to me directly at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Linux for the win!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can confirm that Ubuntu 21.10 works great here! There are a few problems when I close the computer, but it works. Windows also works I guess.

    I would recommend this to a friend