Customer Ratings & Reviews
- Model:
- GA503QR-211.ZG15
- |
- SKU:
- 6448848
Customer reviews
Rating 4.2 out of 5 stars with 1606 reviews
(1,606 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the excellent performance, impressive build quality, and long battery life of the ROG Zephyrus 15.6" QHD Gaming Laptop. Many also praise its powerful GPU, lightweight design, and vibrant display, along with the keyboard. However, some users mention that the laptop can get hot, and the fan noise can be noticeable. Other criticisms include the soldered RAM, less-than-stellar speakers, and the absence of a built-in webcam.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very meh. For the price you’d expect it to be better. The gpu is very underpowered at 80w which will handily be outperformed a full wattage lower tier card. The trackpad has this crunchy noise after it rests for a second and I’m not sure if it was quality control or what but it’s genuinely terrible to have to click with it. Overheated on a desk at default factory settings on day 1 and throttled to ~50fps in league. Blue screened on my 2nd day of using it. If this was a budget gaming laptop, I’d accept that, but this is almost $2k and is supposed to be the best all around gaming computer. I returned it and got a legion 7, so much better in build quality, performance, thermals, etc.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Random,
Thank you so much for the feedback, I'm sorry to hear about the multiply issues and you had to return it. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional and this was a random case. If you have any concerns about another model, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Rated 1 out of 5 stars
Almost perfect but let down by poor QC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TLDR: If you get a good unit, this machine is amazing. Unfortunately, got two bad units and didn't feel like fishing for a good one. Tried out two of these machines to replace my battery-bloated 2019 Razer Blade 15. Was very hopeful seeing the high praise the g15's received from tech reviewers. The first one seemed almost perfect. Beautiful thin and light machine that ran games smoothly, had good battery life, and had little backlight bleed. Basically a straight upgrade to the Blade 15 with its better battery life (and speakers). However, this first g15 unit had a large gap in between the bezel and the screen towards the right side of the laptop. I probably would have just kept it but I was especially concerned given the design of the exhaust fans, which blow straight into the bezel below the screen which could lead to dust entering the gap. So I exchanged it for another unit, which unfortunately was once again only almost perfect. This time it was built well with no bezel gap and ran games smoothly with good battery life for productivity work. However, this second unit had some of the worst backlight bleed I have ever seen. I don't consider myself to be very picky when it comes to displays, but the bleed was so bad it was to the point where it was noticeable and visibly distracting in a fully lit room (at below half brightness too). I considered swapping for a third unit but decided playing the g15 lottery was just not for me. Unfortunately decided to return my second unit and give up on the g15 for now. However, if you do get a good unit then it is definitely a keeper. As of right now no other gaming laptop can provide the same mix of portability and battery life that the g15 does (except the g14 I guess). The Razer Blade 14 and Legion Slim 7 come close but can't match the battery life of the g15. The MSI delta, Mech 15, Max 15 seem interesting but can't charge via usb-c, always needing the giant power bricks.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the honest feedback, I'm sorry to hear that both units didn't work as expected and you had to return them. We do take these negative product experiences very seriously and we will pass this over to our product team for further improvements. If you have any concerns about another model, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Rated 3 out of 5 stars
Good idea, bad execution
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great laptop that unfortunately is a bit hampered by ASUS's bad QA process. My personal unit had wicked coil whine and a sticky space bar. If ASUS could solve their issues with QA I'd definitely consider re-purchasing it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We certainly understand your disappointment with the laptop and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, these are random problems. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or part that stop working prematurely under normal usage.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 4 out of 5 stars
Solid well balanced gaming laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent gaming laptop, though not the most powerful or lightest, finds a good balance.
I would recommend this to a friendRated 3 out of 5 stars
I'm happy with it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a giant tech geek. This laptop does everything that i need it to do. I only use it for work applications. So, i can't tell u much about its gaming. If i had 1 criticism, i dont think it has the greatest battery life. I get by but if u really need a laptop with a great battery I would stay away from this one.
I would recommend this to a friendRated 3 out of 5 stars
Okay laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed to be a good laptop, but I believe the price is just a bit outrageous. I downloaded a game for instance that I found out was not compatible with windows 11. I tried to delete the file and it kept saying no responding. I definitely feel that Windows computer need to be a little more easier to use.
I would recommend this to a friendRated 5 out of 5 stars
handles every heavy civil software you throw at it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with my purchase!! I have been waiting way too long for the G15, and I can say it was worth the wait!
I would recommend this to a friendRated 5 out of 5 stars
definitely worth it..
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have nothing but positive things to say about ASUS products and customer support. That being said, this laptop does not have a thunderbolt port which I really wanted, but still giving this thing 5 stars.
I would recommend this to a friendRated 5 out of 5 stars
Best Work/Gaming Laptop For Under $2000
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely one of the best bang for the buck laptops out there. It has a beautiful display, long battery life, fast GPU and CPU, and it all comes in a light, easy to carry package.
I would recommend this to a friendRated 4 out of 5 stars
Momo laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was nice but lacks some of the features that others have. Overall it’s good.
I would recommend this to a friendRated 2 out of 5 stars
Buy something else.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be fine if the software actually worked. After 3 months, networking stopped working, along with half of the software on the computer. After many failed attempts, I ended up having to re-install windows, which got networking back, but most software was still not working. I was forced to manually install the updated version of the microsoft store, which was really difficult to find since microsoft doesn't provide the software via an exe. After the store was finally working again I had to manually re-install all of the broken apps. After all this, Armoury Crate will not work, so I can't control the settings on the laptop. I also can't install GPU drivers, only errors through GeForce Experience. If I could return it I would, but what'd'ya'know I'm passed the return window.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SeanF,
We're sorry to hear about the unfortunate experience you're having with the software ant newtwork on this model. We woudld recommend that you reach out to us so we can have our team look into this issue. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Cons mentioned:Ram
Rated 3 out of 5 stars
Alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, returned it because can’t really upgrade memory.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Almost really good but this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a few gripes with this laptop. First being the screen. Although it’s a 165hz screen, the brightness level isn’t very much. Second, the sound quality of the speakers. At high volume you do hear the crackling or popping noise. And third is the soldered ram, which limits the upgradability in the future. That being said I returned the laptop.
No, I would not recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Games like a champ (ultra settings) FPS Gta V 65+ Cyberpunk 65+ Ark 65+ Warzone 70+
I would recommend this to a friendRated 5 out of 5 stars
perfect for high level gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for high level gaming for a really good price. thin, cool and has unique touch feeling. unfortunately no matrix led on top which is only bad thing i can say about it.
I would recommend this to a friendRated 5 out of 5 stars
Performance Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I read reviews online about the QC on this product. Mine turned out to be perfectly fine, the only downside was that the wifi card was downgraded, but I plan on installing a better one for less than 20 bucks.
I would recommend this to a friendRated 5 out of 5 stars
Incredible Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an incredible laptop. I havent really had a PC or laptop for a good 3 years, so having a top of the line gaming laptop is a blast. Its very modular, and messing around with the settings is really fun and satisfying.
I would recommend this to a friendRated 4 out of 5 stars
very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cooling is abysmal, if you can keep it cool its better than most deskops
I would recommend this to a friendRated 5 out of 5 stars
best of 2021
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a month and absolutely love this thing. I bought it for mechanical engineering and Solidworks runs so well on this thing compared to the crap I had before this. Definitely the best laptop right now for the money
I would recommend this to a friend- Pros mentioned:Performance
Rated 3 out of 5 stars
A+++++
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+++++ A+++++A+++++A+++++A+++++A+++++A+++++A+++++A+++++
I would recommend this to a friend










