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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1606 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the excellent performance, impressive build quality, and long battery life of the ROG Zephyrus 15.6" QHD Gaming Laptop. Many also praise its powerful GPU, lightweight design, and vibrant display, along with the keyboard. However, some users mention that the laptop can get hot, and the fan noise can be noticeable. Other criticisms include the soldered RAM, less-than-stellar speakers, and the absence of a built-in webcam.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,606 reviews
  • Rated 4 out of 5 stars

    Pc gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop my brother was amazed of the spects of this devise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop feels and performs exactly how I wanted it to. I run it on silent mode 24/7 and still pushes 100+ fps in COD. Im going to hold on to this one forever. Grab one if you get the chance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is one of the best gaming laptops in the market with great configurations. I just started using it and so gate it’s been a great experience. Best Buy service was excellent too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st gaming laptop and it’s a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really skeptical about gaming laptops however this has changed my mind! Completely blown away at the performance! Overall will recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable gaming laptop- with some upgradabil

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable gaming laptop- with some upgradability.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    CPU temperature is high

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played nioh 2 on the laptop. The cpu went to 94 degree, while the usage is around 20% with performance mode and turbo mode. I contacted the bestbuy agent who said it was not normal and the expectation is below 80. I returned laptop today. Thinking whether I should buy it again, as I saw a lot of good reviews here.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Yuh

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why did the intel version get the better screen homie

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great features, dial back your expectations.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats and experiences random sleep while gaming at 1440p/Medium settings. I don't believe its actually reaching thermal limits, so potentially a power problem? Seems to be a common issue according to people with the same model on Reddit. I regret this purchase and its going back as soon as I can get to the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop with some small caveats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop with a few caveats for me. 1. Webcam...? 2. Even on very little load the fan would turn on. Though it is FAR better in this regard then most gaming laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Gpu
    Cons mentioned:
    Webcam
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Another winner!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first Asus gaming laptop, and like the previous model, the Zephyus QHD does not disappoint! The AMD Ryzen CPU screams at 3.3 GHz, and with 16 GB of RAM and a 1TB solid state drive, there isn’t much waiting. The display is clean and gorgeous. The keyboard is backlit in your choice of color or colors, which can be cycled at various speeds as you choose, from not at all to a ridiculous strobe. The backlight can be turned off as well, if it’s hot your thing. Actually setting the color scheme seemed straightforward enough, but getting it to “stick” took some patience - it kept resetting. I don’t even remember how I got it to “take,” but once I did, I moved on to other things. The fingerprint reader was a surprise - I didn’t even realize there was one, and I had to do some research to find out that it is actually on the power button! Just be sure to jot press it when attempting to use your fingerprint! Setting that up was pretty fast and easy. It would be nice if it had an optical drive; seems like fewer and fewer laptops do. Another disappointment is that there is no built-in webcam. I own no devices that use USB-C, so having two of those ports is not a plus for me. Luckily, I have a USB-C-to-USB-A adapter, so I can make use of them if I need to connect something. The lack of an optical drive and built-in webcam are the reasons I didn’t give it five stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not so happy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the computer too big, heavy, and bulky. The keypad seemed a bit laggy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great lgaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is working great and as expected although one minor annoyance is the fingerprint reader often does not register but that is definitely not a deal breaker

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Avoid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a solid laptop but the horrible MediaTek wifi card makes this laptop borderline unusable. Wifi is wildly slow, randomly disconnects, and is extremely inconvenient. I’ve tried drivers, uninstalls, and reinstalle. I am hardware savvy and capable of changing out the wifi card but the screw fastening it to the motherboard is SO tight I stripped the screw after one turn. So I cannot replace the wifi card. I had to buy a usb wifi adapter for a $1500 laptop. Unacceptable.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Certainly, we understand your disappointment with the wireless card. What you've experienced was not intentional and this is a random case. Are you getting an error code in the device manager? Please refer to the FAQ below. For further troubleshooting, please reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      [Notebook/Desktop/AIO] Troubleshooting - Wireless Network Problems - https://www.asus.com/us/support/FAQ/1015073/ Asus

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine, purchased to replace a 10 year old ROG. The Zephyrus has all the horsepower it needs for modern games. Easily the best bang for the buck in the gaming LT space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming laptop was the only gift my 12 year old son wanted for Christmas. He is in awe of everything it can do and loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is good at running the games very well only thing that can improve is the hertz of the scream but that can be easily fixed by getting a monitor and plugging it to the laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok... I guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part it was a great laptop, but I had to return it. As it didn't have a consistent frame rate with a lot of games. I was hoping to game on it for Halo infinite. But I couldn't get it to a consistent frame rate. It would dip down from 90fps to 30fps at times.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Lolers, We appreciate you sharing your feedback on this model as this will aid in any improvements that need to be made. I'm sorry that this product did not meet your expectations and that you had to return it. I will be letting the related department know about this concern for continuous improvements to the product line. if you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support Asus

  • Rated 2 out of 5 stars

    Faulty on Arrival

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I just received a bad model, but my brand new G15 had a faulty graphics card or display on arrival. When I first turned it on, all seemed well at first until saw a couple of Youtube video. Straight away, I notice that my laptop display would start flickering. My screen would only start flicking on specific colors like light blue and bluish green. That being said, I'm sure if the display worked properly, I'm sure the laptop would have been great, although I was having a bit of wifi connecting issues but it was nothing major.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Bruno,

      We certainly understand your concern regarding the flickering screen.



      To resolve the flickering screen issue, please ensure Windows, chipset and video drives are up to date, latest driver. Also, please try to connect the laptop to another known good power source or AC outlet and away from electronic or electrical devices that maybe generating excessive electrical or RF noise. Uncleaned power source or faulty electrical or electronic device that is generating excessive electrical noise can disturb static-sensitive devices or components in the laptop that may cause the screen to flicker.



      If you need further assistance, please email me at cl-rodel@asus.com and I would be more than glad to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    5 Stars all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its almost the perfect laptop. If it was a little bit cheaper and didnt do the prism thing on the lid, it would be perfect. Its too good of a laptop to deduct a star for that. 5 stars all the way

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Better off with better wattage gpu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an average gaming labtop can’t make use of the 165hz display because of the 80-100w 3070 is limited if you want a slim gaming labtop it’s good for about an hour until the keyboard gets hot enough to cook your hotpocket on top of that mine made a terrible high pitch coil whine when at load

    No, I would not recommend this to a friend